Forum Replies Created

Viewing 30 posts - 32,431 through 32,460 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 16:03

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 15:14
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 15:10

    Ok. Thanks for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 13:29

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 12:36

    Hello,

    Edit page using Elementor > Blog Carousel settings > Slider settings > Navigation color > change the color, Save and then check the frontend.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 12:30

    Do you want to create a multilingual site? Do you want to have all strings on the site in 1 language only (not English)?
    Do you have any translation plugin on your site right now? Or did you use PoEdit?
    Could you provide temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 12:26

    Hello,

    Try to add the next custom CSS code:

    .woocommerce-thankyou-order-details li {
        list-style: none !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 12:15

    Hello,

    Thanks for wp-admin access.
    FTP we can’t connect still. Please check by yourself. Is there any restriction by IP?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 12:08

    Add the next code in Theme Options > Theme custom CSS > Custom CSS for mobile:

    .tax-product_cat .et-toggle-mob-sidebars-wrapper {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 10:25

    Hello,

    Provide temporary wp-admin access, so we can take a closer look.
    What exactly page can’t be edited?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 10:24

    Do you remember what was done before styles were changed?
    Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of the browser, and check then.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 10:22

    Hello,

    Please provide URL of the mentioned page and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 10:20
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 10:17

    Hello,

    Could you provide temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 10:15

    Helo,

    Please provide URL of page with the mentioned block

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 09:04

    Hello,

    1. it looks like a cache issue because here is what I can see on your site – https://gyazo.com/30d75a0d180035fab3c361d58a73a181
    2. It works the same on our demo – https://xstore.8theme.com/home/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 08:50

    Hello,

    The theme is updated on your site, but It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.
    So do reset the current content, install the latest version of the theme (can be downloaded from ThemeForest), and do the import of the mentioned demo, before activations 3rd party plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 08:44

    Hello,

    Provide temporary FTP access also, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 08:29

    Hello,

    Sorry for the delay in answering.
    I’ve checked your site, and do not see the problem. Please clear the cache and check on the mail icon in the header – https://gyazo.com/b56fe65c16684d35e4485c5c23795acb

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 08:21

    Hello,

    In this case, provide us with URLs of your Shop page and one of Categories. We will give you custom CSS code

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 08:19

    Hello,

    How exactly you uploaded the font and where exactly added the custom CSS code?
    Could you provide temporary wp-admin access?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 08:14

    Hello,

    1/ There is no such possibility.
    2/ We don’t have such option in our theme. Look for third-party plugins for the custom labels.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 08:11

    Hello,

    Please check reply on this topic – https://www.8theme.com/topic/xstore-theme-problem-code/#post-297906

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 08:09

    Hello,

    footer .tagcloud {
        max-height: 150px;
        overflow-y: auto;
        overflow-x: hidden;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 07:39

    Hello,

    If these 2 sites mean different projects, you need separate licenses (independent of domain name).
    We are working according to ThemeForest license policy, here you can read – https://themeforest.net/licenses/terms/regular , more information about what does it mean 1 project, you can get via their docs or support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 07:35

    Hello,

    Please provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 07:33

    Hello,

    Check how it works when default WC theme – Storefront is activated on your site. If the situation is independent of the theme, contact support of WooCommerce.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 07:30

    Hello,

    Activate MC4WP: Mailchimp for WordPress plugin, here is code of the form:

    <div class="et-mailchimp classic-button ecotransport">
    	<input type="email" name="EMAIL" placeholder="Enter email" required />
    	<input type="submit" value="Subscribe now" />
    </div>

    shortcode you can find here – https://gyazo.com/a75269b4a42442dcd91a3a0e2c86c50e

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 07:22

    Hello,

    Check header on Shop page, maybe you have a custom header for the Home page. Provide URLand temporary wp-admin access, so we can take a closer look.
    https://youtu.be/BpeXfzNwkOc

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 6, 2021 at 07:08

    Hello,

    Sorry for the delay in answering.
    Here is what I can see on your site – https://gyazo.com/d66c484971169a20e46de5023187fb30 Is it solved?

    Regards

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    Viewing 32,460 results - 32,431 through 32,460 (of 68,231 total)
Viewing 30 posts - 32,431 through 32,460 (of 68,231 total)
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