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Topic: Error following xstore theme and core update

Tomok11

Participant

August 4, 2021 2:02 pm

Error following xstore theme and core update
Site URL: hidden
Theme version: 8.0.3
WooCommerce version: 5.5.1

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support staff only.

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Tomok11

Participant

August 4, 2021 2:03 pm

Screenshot link

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Olga Barlow

Support staff

August 4, 2021 3:03 pm

Hello,

I see that you renamed theme folder. Did you use auto-update or manual update way?
Provide us with WP Dashboard and FTP access to your site to check and help you.

Regards

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Tomok11

Participant

August 4, 2021 3:12 pm

Error following theme update

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support staff only.

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Olga Barlow

Support staff

August 4, 2021 3:21 pm

Hello,

Password is incorrect https://prnt.sc/1j1io1o
Provide us also with the FTP access.

Regards

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Tomok11

Participant

August 4, 2021 3:26 pm

Error following update

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support staff only.

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Olga Barlow

Support staff

August 4, 2021 5:21 pm

Hello,

Renaming of the parent theme folder causes issues with auto-update. I renamed that back and updated the theme. Check your site now.

Regards

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Tomok11

Participant

August 5, 2021 10:38 am

Error following xstore theme and core update

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

August 5, 2021 10:45 am

Hello,

You’re welcome!

Regards

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