Rose Tyler

Yes, we activated Ajax loading option, because we applied fix for menu visibility and you can edit static blocks even with this option activated. So why do you want to disable the “Menu Drop down Ajax Loading” now?
Olga, same as our technicians team, doesn’t work during the weekend https://gyazo.com/278c88e211354266eee998be07bcebc1 , unfortunately.

Regards

Ok. Thanks for letting us know. Have a nice day!

Regards

Hello,

Do you mean this https://monosnap.com/file/kOMBHy25FAQLnbkdht0vLDxUdancbv ? Isn’t it because of Maintenance mode on the site? We don’t give a guaranty for full theme compatibility with all 3-rd party plugins.

Regards

Hello,

Have you changed wp-admin access? I can’t log in.
1) Theme Options > General > Enable Old Widgets Panel. Then go to Apperance > Widgets > add image into copyright area
2) Change the Brands element to a Carousel of images.

Regards

Hello,

Clear cache and check then. Provide us with a video of the problem.
Contact support of the wp rocket plugin with this question, speed of Dashboard is independent of our theme.

Regards

Hello,

Thanks for the reply. Our technicians will return to work after the weekend. Please be patient and do not change access. We will let you know once it will be solved.

Regards

Hello,

Have you sorted out – https://gyazo.com/ab3bfdcdf58e310d3e3d358cc235d529 ?

Regards

Hello,

Could you provide temporary wp-admin access, so we can take a closer look at your settings?

Regards

Hello,

Please read and follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ , about TTFB you can contact your hosting provider and ask for assistance.
Unfortunately, site optimization is outside the scope of our support. You may contact WP Kraken team if you need help with it.
We’ve checked your site via https://tools.pingdom.com , https://gyazo.com/a911271b765c7136cd326d0c8cb7eb5a – all these issues are related to server settings and to your content. Not to theme settings. So, contact your hosting provider to get help with this.
https://wpastra.com/add-expires-headers/
https://kinsta.com/blog/make-fewer-http-requests/
https://wpengine.com/resources/how-to-enable-gzip-compression-for-wordpress/
If you don’t use the cache plugin we would recommend you install it. Cache plugin will help you to solve some of these points.

Regards

Hello,

Thanks for using our theme.
Theme Options > Styling > change colors, Theme Options > Header builder > Header top and so on > change colors, Theme Options > Theme Custom CSS > change #0093ae color to the desired one.

Regards

Hello,

Please provide temporary wp-admin access, so we can check your current settings

Regards

Hello,

Done – https://gyazo.com/d800c0d3ccd4af0e03e1f3fe02869142

Regards

You’re welcome!

Regards

Do you want to create a multilingual site? Do you want to have all strings on the site in 1 language only (not English)?
Do you have any translation plugin on your site right now? Or did you use PoEdit?
Could you provide temporary wp-admin access?

Regards

Hello,

Thanks for wp-admin access.
FTP we can’t connect still. Please check by yourself. Is there any restriction by IP?

Regards