Forum Replies Created

Viewing 30 posts - 31,591 through 31,620 (of 68,231 total)
1 2 3 … 1,053 1,054 1,055 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 12:49

    Isn’t it what you are looking for? Describe the desired result in more detail.

    Regards

    #300653 Copied In reply to: Price color
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 12:29

    You’re welcome!

    Regards

    #300641 Copied In reply to: [Add to cart] button and [Sale] banner not translating
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 12:28

    Here is an example – http://prntscr.com/1qvjcjv , Products element is used – https://gyazo.com/bf35b6628efaa156e5f1a618095b6b95

    Regards

    #300640 Copied In reply to: Dropdown menu
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 12:24

    Hello,

    I am not sure that fully understand your reply.
    Is “Ajax Product Pagination” disabled on your do*****art.co.nz site?
    Could you provide temporary wp-admin access?

    Regards

    #300639 Copied In reply to: Infinite scroll issue : First page replaced by second page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 12:22

    Hello,

    I would recommend you to contact WooCommerce plugin about this.

    Regards

    #300638 Copied In reply to: How to add custom status field to woo-commerce order
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 12:18

    Hello,

    Use the next custom CSS code:

    .cart ins .amount, .price ins .amount, .product-price ins .amount {
    color: var(--et_main-color);
}

    Regards

    #300636 Copied In reply to: Price color
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 12:10

    Hello,

    1/ Pages > edit Shop page > Featured image > remove the image. By default, the featured image is taken as breadcrumbs background.
    2/ It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery.
    Also, read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/

    Regards

    #300633 Copied In reply to: How can i reset demo content of home page ?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 11:12

    Thanks for the reply.
    This text was added using element of Massive Addons, which typography styles can’t be imported. Please set them manually – https://gyazo.com/0f622e6b79bc417120de297fcd339f01

    Regards

    #300622 Copied In reply to: Upload demo content
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 11:02

    Hello,

    Thanks for using our theme and for contacting us.
    We can see XStore on 2 sites – http://zain.****.com.np/ https://rlr.****.com.np/ Deactivate and delete XStore from mentioned sites. Let us know and then you will be able to do a new activation.

    Regards

    #300621 Copied In reply to: Need to reset License code,
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 10:59

    Hi,

    Please provide temporary wp-admin access.

    Regards

    #300620 Copied In reply to: Help with Add to cart button / Footer buttons on tablet
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 10:34

    I do not see any problem with fonts – https://gyazo.com/d1f9959a5b990e92c3016b960477e097 Please clear cache and check one more time. Describe in more detail with screenshots where exactly font is not loading for you.

    Regards

    #300617 Copied In reply to: Upload demo content
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 10:30

    Hello,

    1/ Yes, it is strange, but I’ve re-changed Theme options > WooCommerce > Shop elements > Sale > “Sale” Label Text and it works now.
    3/ What exactly can’t be translated?
    4/ It is because default variation is selected for the variable product, I’ve translated “Add to cart” via Loco translate > Plugins > XStore Core. Check now

    Regards

    #300616 Copied In reply to: [Add to cart] button and [Sale] banner not translating
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 10:24

    Hello,

    You can enable sticky header vid Theme options > Header builder > Mobile header > make the desired area of the header sticky, but it will be shown at the top.

    Regards

    #300615 Copied In reply to: XStore Default Theme & AMP Plugin
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 10:11

    Provide URL with the “dirty” word, please.

    Regards

    #300614 Copied In reply to: Probleme with translate mode
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 10:10

    Hi,

    Fixed. Changes were done in xstore-child/woocommerce/archive-product.php , because WooCommerce doesn’t allow the display of category description on pages with paginations. Also, Woocommerce->Shop->Shop page Filters -> Ajax For Product Categories Widget was disabled, to make the description displayed correct after the ajax page opening.

    Regards

    #300613 Copied In reply to: Problems with drop-down menu and search results
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 09:49

    Hello,

    max_execution_time is a limit for the execution time while running the script. For example if you import content and script need more than 30 secs then you may face the problem with demo content import. But depending on other server settings script could finish its work faster. So, if you didn’t face problems with theme options then don’t worry about this parameter.
    The PHP Max Input Vars is the maximum number of variables your server can use for a single function. If the value is too low, you may experience problems such as can’t save menu settings when added a lot of items.
    These parameters can be increased from the server-side, so just contact your hosting provider.

    Regards

    #300611 Copied In reply to: xstore-de_DE.po
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 09:48

    Hello,

    Thanks for contacting us.
    max_execution_time is a limit for the execution time while running the script. For example if you import content and script need more than 60 secs then you may face the problem with demo content import. But depending on other server settings script could finish its work faster. So, if you didn’t face problems with theme options then don’t worry about this parameter.
    The PHP Max Input Vars is the maximum number of variables your server can use for a single function. If the value is too low, you may experience problems such as can’t save menu settings when added a lot of items.

    Regards

    #300610 Copied In reply to: Why Xstore theme forces these PHP settings?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 09:41

    Hello,

    1/ 

    .content-product .star-rating { 
    margin-left: 0;
}

    2/ Texts are visible because of this code that comes from YellowPencil plugin, please delete the code – https://gyazo.com/a76465085fb65c754e0e3c123997dff7
    Change this – https://prnt.sc/1qv8qds to 

    .content-product .footer-product {
    opacity: 1;
}

    Then

    И если возможно, скажите, как можно сделать кнопки выравнивание по левому нижнему краю.

    .product-view-mask3 .content-product .footer-product {
    top: 89%;
    justify-content: end;
}

    Regards

    #300609 Copied In reply to: Align the product card description to the left
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 09:25

    Hello,

    Theme Options > Mobile panel > Background Color https://gyazo.com/3fc8f6bb39c3ab9aefd487ba465ce347

    Regards

    #300607 Copied In reply to: Mobile panel is transparent/not opaque
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 09:20

    Hello,

    Try to use our White Label Branding plugin – https://www.8theme.com/documentation/docs/white-label-branding-plugin/

    Regards

    #300606 Copied In reply to: Remove Xstore menu from the Admin Panel
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 09:18

    Hello,

    Thanks for the clear explanation.
    Unfortunately, there is no possibility to achieve the desired result, right now. Please submit your request here – https://www.8theme.com/taskboard/ If this request takes votes also from other customers then our developers will be able to implement this.

    Regards

    #300605 Copied In reply to: XStore Default Theme & AMP Plugin
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 09:01

    Hello,

    Please watch this video – https://youtu.be/LgzC4iK-j6A If this is not what you are looking for, you probably need to you an additional plugin to achieve the desired result. Contact support of WooCommerce to get suggestions.

    Regards

    #300603 Copied In reply to: How do i add checkboxes to a product variation?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 08:59

    Hello,

    Thanks for using our theme and for contacting us.
    There is no such option, unfortunately. Please submit your request here – https://www.8theme.com/taskboard/ If this request takes votes also from other customers then our developers will be able to implement this.

    Regards

    #300602 Copied In reply to: 8theme products slider
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 08:52

    Hello,

    1/ At first sight, it is fine. Please provide screenshots or a video for a better understanding of what exactly is wrong/the desired result.
    2/ Theme Options > WooCommerce > Shop elements > Variation swatches > Swatch Position > Disable

    Regards

    #300600 Copied In reply to: Products tabs direction in Arabic
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 08:46

    Hello,

    We use default WooCommerce page for Login/Register/My account. If you will be able to achieve the desired result using the default WC theme – Storefront, there should not be problem with our theme. Sorry, but such additional customization is out of our basic support scope. You can submit additional customization requests to WPKraken team

    Regards

    #300599 Copied In reply to: Login page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 08:40

    Hello,

    Thanks for using XStore.
    The version of the theme is very old on your site. Also, you did additional customization of the child theme files, so the update can be a bit complicated. One of our technicians may assist you. Please confirm that you have a full backup of your site, theme options, and DB, and let us know.

    Regards

    #300598 Copied In reply to: Unable to update to update to last version of the theme
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 08:34

    Hello,

    Thanks for the reply. Please provide temporary FTP access, we will check it more deeply.

    Regards

    #300597 Copied In reply to: Mega Menu error
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 08:32

    Hello,

    Thanks for contacting us.
    There is Mixed Content error on your site – https://gyazo.com/87d281dac861ba75b9bd2f457b1cf407 Either contact your hosting provider to get help with this or try to install Really Simple SSL plugin.

    Regards

    #300594 Copied In reply to: Upload demo content
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 08:25

    Hello,

    Thanks for the reply.
    We can’t log in to your site – https://gyazo.com/7b6f6f2e1fa845726c6c0c9fe46be2a8 Please check.
    Set the desired font via Theme options > Typography > Body Font and Headings, Theme Options > Header Builder > Main menu > Font Family. Edit pages > Settings of elements, for example, check settings of Custom Heading element > check font settings.
    Waiting for your reply

    Regards

    #300593 Copied In reply to: Site font is weird
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 08:16

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.

    Regards

    #300592 Copied In reply to: Infinite scroll issue : First page replaced by second page
  • 1 2 3 … 1,053 1,054 1,055 … 2,273 2,274 2,275
    Viewing 31,620 results - 31,591 through 31,620 (of 68,231 total)
Viewing 30 posts - 31,591 through 31,620 (of 68,231 total)
1 2 3 … 1,053 1,054 1,055 … 2,273 2,274 2,275

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