Hello,
I’ve edited your “Impressum Footer” static block, check now. Edit content depends on your needs.
Regards
Hello,
I’ve edited your “Impressum Footer” static block, check now. Edit content depends on your needs.
Regards
Hello,
Dashboard > Products > Categories > create the desired categories, then edit your products and add them into an appropriate category.
Go to static blocks and edit menu items blocks.
Theme Options > WooCommerce > Shop > Products style > enable Add to cart button https://prnt.sc/1x7x4vm
Regards
Hello,
Ok. Have a nice day!
Regards
Hello,
We are using FileZilla and was able to connect, but FTP directory is empty – https://prnt.sc/1x7vwf3
Please check the destination folder of our user, we need access to your WP installation.
Regards
Hello,
Try to use the next custom CSS code:
.et_cart-type-2 .quantity-wrapper .button:before {
content: "Buy";
font-family: 'Roboto';
font-size: 14px;
text-transform: none;
}
Regards
Hello,
I can see images on your Shop page – https://prnt.sc/1x7u9ed Clear cache and check one more time.
As mentioned in our docs, we do not provide activation keys for plugins. Bundled plugins do not come with personal licenses, read here https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
All the available templates of the revolution slider you can find in the Downloads area https://www.8theme.com/downloads : Revolution Slider default examples – 5x and Revolution Slider default examples – 4x, also you can use the Revolution slider templates from our demos, you can find them in XStore import files archive. All the other templates of the Revolution slider are not available if you don’t buy the personal plugin license.
If you want to get access to extra addons that Revolution slider offers for those who purchased the individual license you need to buy the individual license. Extra features do not come with the extended license, this is Revolution slider authors rules. We can do nothing with this.
Regards
Hello,
Click on Export like here – https://prnt.sc/1x2wwfo , it doesn’t require the login in.
In your site’s admin go to WPML -> Strings Translation.. At the bottom, you will see the import/export .po section. Select the .po file. Check the ‘ Also create translations according to the .po file’ option and select the language of the imported file. From the field ‘Select what the strings are for:’ select the theme or plugin. Press the Submit button.
Contact support of WPML to get further assistance.
Regards
You’re welcome!
It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.
Regards
Hello,
In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder.
You can find the zip files for plugins installation here – https://www.8theme.com/downloads/
Regards
Hello,
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Do you have any limits for connections from other countries?
What FTP host and port should be used?
Regards
You’re welcome!
Regards
Hello,
Read about Progress bar here – https://www.8theme.com/documentation/docs/sales-booster/
Regards
Hello,
Check this topic – https://www.8theme.com/topic/unknown-theme-content-error/
I do not see this error on your site – https://prnt.sc/1x6avf0 , provide a link, please.
Filters work fine – https://prnt.sc/1x6awwk Could you record a video of the problem?
Regards
Hello,
Could you, please, go to Appearance > Themes > install and activate WooCommerce default theme Storefront? (Do the backup of Theme Options and widgets before this!) Check if you have the mentioned issue when the Storefront theme is activated. Let me know about the results. If the problem is independent of the theme, you need to contact the support of WooCommerce plugin
Regards
Hello,
What version of Core browser do you use?
Provide URL of page with the problem.
Regards
Hello,
What vendor plugin do you use? Check the settings of that plugin.
Regards
Hello,
Provide temporary FTP access also.
Regards
Hello,
Clear cache of mobile browser and check then. If you are using emulator of mobile and checking via desktop, reload page after switching to mobile.
Regards
Hello,
Use the next custom CSS code:
.mobile-menu-content .et_b_header-menu .nav-sublist-dropdown {
text-transform: none;
}
Regards
Hello,
Sorry for the delay in answering. We are glad that you sorted out
Regards
Hello,
Our previous changes can’t remove the header, we just disabled cache for menu and static blocks.
Did you use Reset header builder or Elementor pro to create your own header?
Go to Theme Options > Header Builder > add content into the header area or import it via Header builder > Header templates > Ready To Go Headers. Videos about the Header you can find here https://www.youtube.com/c/8theme/videos
Regards
Hello,
Clear cache and check now.
If you are using Elementor to edit the content on the site, the WPBakery plugin can be disabled.
Let us know if you need any further assistance.
Regards
Hello,
Read about plugin update here – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check My account in the Header then. Maybe one of the additional plugins is a reason for the problem.
If the problem is independent of plugins, provide temporary FTP access, so I can pass the problem to our technicians team.
Regards
Use the next custom CSS code:
.single-product form.cart table.variations td.label, .single-product form.cart table.variations td.value {
text-align: center;
}
Regards
Hello,
Please check this topic – https://www.8theme.com/topic/xstore-theme-not-compatible-with-polylang/
Regards
Hello,
Thanks for using our theme.
Do you mean styling of the button?
Provide temporary wp-admin and FTP access, via the Private Content area, one of our technicians will check and help you.
Regards
Hello,
Part of custom CSS code should be deleted, provide temporary wp-admin access, so we can give you a correct screenshot.
Regards
Hello,
Please try the solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465
or do the update via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards