Help with Menu - by lindseymontazeme - on WordPress WooCommerce support

This topic has 14 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: lindseymontazeme
    lindseymontazeme
    Participant
    October 20, 2021 at 21:49

    I accidentally erased the menu and drop down. I would like this put back to reflect the demo theme.

    Thank you.

    Please, contact administrator
    for this information.
    13 Answers
    Avatar: lindseymontazeme
    lindseymontazeme
    Participant
    October 20, 2021 at 22:28

    Also, an “x” is appearing in the center of my website. I reached out to blue host support and they said to contact the theme dev. Can you please remove this?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 21, 2021 at 08:09

    Hello,

    Clear cache and check the menu now.

    Regards

    Avatar: lindseymontazeme
    lindseymontazeme
    Participant
    October 23, 2021 at 20:59

    Thank you. The menu looks wonderful but I don’t see any of the products listed under any of the categories when you click on it. Can you please put all the products back in to reflect the demo theme?

    Also, the “Buy Product” button does not appear on the product listings and doesn’t show up. Can you put this back in?

    Thank you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 24, 2021 at 08:00

    Hello,

    Dashboard > Products > Categories > create the desired categories, then edit your products and add them into an appropriate category.
    Go to static blocks and edit menu items blocks.

    Theme Options > WooCommerce > Shop > Products style > enable Add to cart button https://prnt.sc/1x7x4vm

    Regards

    Avatar: lindseymontazeme
    lindseymontazeme
    Participant
    October 25, 2021 at 19:23

    Thank you. Since I am using external links (affiliates) I will not be using the cart.

    The “Buy Product” still does not appear in the section anymore. Where can I find the “Buy Product” button to have it appear so people can click on it and purchase the item?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 26, 2021 at 15:32

    Hello,

    Add to cart button was missing in single product content https://prnt.sc/1xdwh9h
    Then add to cart button is there http://allthingscognac.com/product/bae-top-2/

    Regards

    Avatar: lindseymontazeme
    lindseymontazeme
    Participant
    October 26, 2021 at 17:18

    I feel as though we are not understanding one another, unfortunately 🙁

    1) ***When you go to Dashboard> WooCommerce> Products> Product Data > Select “External/Affiliate Product”> General> Button Text (next to it is a box I have filled in “Buy Product”) and next to that says “This text will be shown on the button linking to the external product”.

    The problem here is the Button Text is NOT showing up on the product listing page. Can you please fix this so that is shows up so it appears on the page where the external product is?

    2) The (main) menu isn’t working when you try to add another item to it. The message pulling up is “Your theme does not natively support menus, but you can use them in sidebars by adding a “Navigation Menu” widget on the Widgets screen.”
    The main menu is pretty important. Can you please fix this so I can add and/or remove things to the main menu?

    Thank you!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 26, 2021 at 17:23

    Hello,

    I see the mentioned text https://prnt.sc/1xe5z1h
    Please, provide us with the screenshot of the issue and link to the product that has this issue for better understanding.

    Regards

    Avatar: lindseymontazeme
    lindseymontazeme
    Participant
    October 26, 2021 at 17:47

    I uploaded the screenshots in Lightshot and below please see the links:

    ***Here Unable to save add and/or save anything to menu:
    http://allthingscognac.com/wp-admin/edit-tags.php?taxonomy=product_cat&post_type=product

    ***Here “Buy Product” Button Box Missing (on all products with external products):
    http://allthingscognac.com/product/karpell-8/?preview_id=1421&preview_nonce=b305e636a9&_thumbnail_id=1339&preview=true

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 27, 2021 at 12:16

    Hello,

    1) Do you mean that you can’t create new category?

    2) I can’t check the mentioned link https://prnt.sc/1xhfqc6
    Fill in the mentioned fields https://prnt.sc/1xhftz5 After that button appears.

    Regards

    Avatar: lindseymontazeme
    lindseymontazeme
    Participant
    October 27, 2021 at 15:41

    Hi,

    1) I am able to create a new category. I am NOT able to add any category to the Main Menu.

    2) Since the link you sent does not work for me to upload anything there here are the EXACT STEPS step by step on seeing what the issue is:
    When you go to Dashboard> WooCommerce> Products> Product Data > Select “External/Affiliate Product”> General> Button Text (next to it is a box I have filled in “Buy Product”) and next to that says “This text will be shown on the button linking to the external product”…… THE PROBLEM IS THE BUTTON TEXT DOES NOT APPEAR ON THE PRODUCT LISTING PAGE. THE BUTTON TEXT IS NOT WORKING AND DOES NOT APPEAR.

    This is very clear on a step by step instruction on where to find the issue and what the issue is. Hope this helps 🙂

    Avatar: lindseymontazeme
    lindseymontazeme
    Participant
    October 28, 2021 at 02:34

    3) Homepage section:
    I also noticed since the last edit was made the 6 photos underneath the photo of the girl in the water (Titled: New Arrivals, Accessories, Shoes and Accessories, Men, Women, Trends) in the main homepage have since been removed.
    Can you please put them back in to reflect the demo theme?

    Thank you very much!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 28, 2021 at 13:36

    Hello,

    1) Your menu uses Static blocks for the mega menus https://prnt.sc/1xlq8xf
    So, to edit that edit appropriate static block and edit menu list item and change the link to what you need and menu item title https://prnt.sc/1xlq19g
    Here is video tutorial https://youtu.be/f07MBdnFPfk

    2) I have created a video to explain to you how to create an external product https://recordit.co/rnvxcUUMQV
    If you mean something another then please provide video of the issue for better understanding.

    3) Edit the Product categories element and choose what categories you want to show there https://prnt.sc/1xltr17

    Regards

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