Forum Replies Created

Viewing 30 posts - 2,431 through 2,460 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
    This plugins work fine without activation and you can always get actual version if you want directly from us.
    Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
    The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
    You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    The buttons are grey now. Please clear cache and check it.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    1) This requires additional customization which is not for free.
    If you agree to proceed please contact us via form https://www.8theme.com/customization-services/ for further information.

    2) In this case you can use the @font-face rule. Read more here:
    https://css-tricks.com/snippets/css/using-font-face/

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Please clear cache and check it.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please add this code in Global Custom CSS

    .single-post .page-heading .title{
    display:none;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,
    Please try to add the following code in Theme Options->Styling->Custom CSS->Global Custom CSS.

    .page-id-385 input[type="text"], 
    .page-id-385 input[type="email"], 
    .page-id-385 input[type="password"], 
    .page-id-385 input[type="tel"], 
    .page-id-385 textarea{
    width:100%;
    }

    when using iphone S4 the “view cart” information does not show and the number in der cart icon returns to “0”, despite the fact that I have put in a product.

    Could you please provide us with screenshot of the issue.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    They are not images, we use the Font Awesome icons.
    Read more here:
    https://fortawesome.github.io/Font-Awesome/icons/

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve disabled the Force SSL Exclusively option in Https setting. Please check your links.

    Also you can read more how to setup SSL and WordPress HTTPS on Exclusive Pages in this article:
    http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please try to add this code into Global Custom css

    .posted_in{
    display:none !important;
    }
    .tagged_as{
    display:none !important;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please use the following code in Global Custom CSS

    .mobile-nav li a {
        text-transform: initial !important;
    }

    and this one in Custom CSS for mobile

    .home .wpb_content_element {
        margin-bottom: 0px;
    }
    .home .content-page {
        margin-top: 0px;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please clear cache and check it. http://prntscr.com/am00pd

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve activated the 8theme Post Types plugin. Please check it.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please clarify where exactly you want to change the theme name?

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I think there was some a conflict with the same slugs for ‘Single event URL slug’ and ‘Events URL slug’ option (Events->Settings->General Settings).
    I’ve just changed ‘Single event URL slug’ -> event.
    Please check the following link:
    http://www.thecookshelf.co.uk/event/pasta-kids-aged-seven/

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please try to add your code in style.css of the Child Theme.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    background-position: left top;
    background-position: 0% 0%;`

    It’s the same style.

    Also please try to upload the image with the same size as in our demo template – 1171×400 px.
    http://prntscr.com/alfv6w

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve added this code in custom css for desktop. Please check.

    .col-lg-6.col-md-6.col-sm-12.product-images{
        width: 28% !important;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re using a big size of the logo image. You should change it to another or add this code in custom.css file

    .header-type-variant5 .logo {
        min-width: 110px;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
    This plugins work fine without activation and you can always get actual version if you want directly from us.
    Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
    The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
    You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    We’re glad to hear that you found solution.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please try to add the following code in Theme Options->Custom CSS->Global Custom CSS.

    .cart_item .product-price del {
    display:none;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    You’re welcome!

    Regards,
    Robert Hall

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Viewing 30 posts - 2,431 through 2,460 (of 11,542 total)