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Viewing 30 posts - 151 through 180 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    May 2, 2021 at 09:03

    Hello Goostaf

    Thank you so much for contacting us!

    – As for Drop down contact menu is concerned first of all create a Contact Menu by going to Dashboard > Appearance > Menu https://prnt.sc/12du1wj

    – Add this menu in a Custom Widget By going to Dashboard > Appearance > Widget https://prnt.sc/12du3v4

    – Add this widget in header by going to Dashboard > Theme Option > Header Builder > Widget and select your require widget area https://prnt.sc/12du4ta

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 2, 2021 at 08:41

    Hello

    Thank you so much for contacting us!

    No there is no such look for add to cart button is available in this theme package.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 2, 2021 at 08:08

    Hello

    Than k you so much for contacting us!

    Sales Booster Progress bar is automatically working on header cart option https://prnt.sc/12dsm1i

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 2, 2021 at 07:55

    Hello

    Thank you so much for your kind words.

    If you have any other issue let us know we are always here to provide you customer support in best possible way.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 2, 2021 at 07:52

    Hello

    As for open submenu by click issue is concerned you can change the setting by going to Dashboard > Appearance > Menu and click on Mega Menu Option https://prnt.sc/12ds5ga then select the desire setting https://prnt.sc/12ds46f

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 2, 2021 at 07:32

    Hello

    Thank you so much for your kind words.

    We are glad to know that your have fixed your issue . If you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 2, 2021 at 07:29

    Hello

    Is your issue is fixed or you have any other question let us know we are always here to provide you customer support.

    Robert hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    May 2, 2021 at 07:26

    Hello

    As we already tell you in previous messages that email builder is working fine in our theme, and we will not be able to provide support for any 3rd party plugin kindly contact with that plugin support forum, he will guide you better. our developers team will be available after the weekend.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 20:46

    Hello Franktwist

    Send us your website temporary wp admin access so that we will check your issue in more details and provide you customer support.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 20:45

    Hello

    On desktop screen cart button is display on header menu do you want to display it on header like this ?

    https://prnt.sc/115yimx
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 20:43

    Hello

    Your website is working according to the design layout, if you want to change it to three column edit your page withe elementor and select mobile screens mode and change all column width of your require section to 33% it will display your section into three column. https://prnt.sc/115ygxy

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 20:37

    Hello Oliver_Theis

    Thank you so much for contacting us!

    As for change color issue is concerned Currently your site is on maintenance mode so it will be more helpful for us if you can send us your website temporary wp admin access so that we will check your mentioned color issue and provide you customer support.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 20:32

    Hello akm_dolar

    Thank you so much for contacting us!

    We do not understand your question can your please explain your question a little more what is the issue with the tab section also send us your website URL and Temporary wp admin access.

    Robert Hall
    Customer Support.

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 20:28

    Hello

    Please send us your website temporary wp admin access so that we will check your issue in more details and provide you customer support in best possible way.

    Robert Hall
    Customer Support.

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 20:26

    Hello Lenawa

    Thank you so much for contacting us!

    As for footer logo issue is concerned Please follow these screenshots – https://prnt.sc/zkogco > https://prnt.sc/zkoh95 > https://prnt.sc/zkojzf

    If you still facing any issue let us know we are always here to provide you customer support.

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 20:21

    Hello

    We see cart numbering color is working fine in your website. https://prnt.sc/115y1m7

    Your website wp logins still not working. https://prnt.sc/115y4hm

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 20:13

    Hello

    We did not able to check your issue because your provided logins are not working Please verify your wp logins again.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 20:03

    Hello Yosefkissi

    Thank you so much for contacting us!

    You can remove of change the menu links by going to Dashboard > Appearance > Menus
    https://prnt.sc/115xsoe. You can remove it from header by going to Dashboard > Theme Options > Header Builder

    If you still facing any issue let us know or send us your website temporary logins detail so that we will check your issue in more details and provide you customer support in best possible way.

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 19:47

    Hello Azlan

    Thank you so much for your wp logins.

    As for your mentioned issue is concerned it is probably looks that there is some 3rd party plugin create a conflict with this theme package. so we will recommend you kindly check this theme after deactivating recently installed 3rd party plugin and check the theme with default plugins.

    https://www.8theme.com/documentation/xstore/plugins/included-plugins/

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 19:02

    Hello

    Thank you so much for contacting us!

    We have access your website dashboard and reduce the top footer padding now your website is working fine with equal padding from top and bottom.

    If you have any other question regarding this theme let us know we are always here to provide you customer support.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 18:53

    Hello

    You can check your cart setting by going to Dashboard > Theme Options > Header Builder > Cart https://prnt.sc/115wlv4

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 18:38

    Hello

    It is a default color for a successful message in contact form 7.

    You can change the color by adding a small css code in additional css by going to Dashboard > Appearance > Customization > Additional CSS

    .wpcf7 form.sent .wpcf7-response-output {
        border-color: #C3AC53;
    }

    https://contactform7.com/faq/i-see-green-border-response-but-i-never-receive-mail/

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 18:28

    Hello megcat

    Thank you so much for contacting us!

    Can you please send us your website Temporary wp admin access so that we will check your issue in best possible way.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 6, 2021 at 18:14

    Hello Dang _ Duc

    Thank you so much for contacting us!

    Can you please explain which code are your talking about. It will be more helpful for us if you can send us your website highlighted screenshot for our better understanding.

    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 1, 2021 at 21:17

    Hello percezioni

    Thank you so much for contacting us!

    As for your mentioned issue is concerned it is probably looks that you are using a Plugin which show this price.

    You can hide this price by adding a small CSS code by going to Dashboard > XStore > Theme Option > Additional CSS

    .single-product p.price {
        display: none;
    }

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 1, 2021 at 21:05

    Hello

    Thank you so much for your wp logins.

    1- As for your mentioned category not showing is concerned you have change the name of default woocommerce category with your name so we will recommend you kindly create a new category with your require name and then check your website.

    2- As for Price Filter is concerned price filter is working absolutely fine in your website. Select your price range and then click on Filter Button.

    Note: Currently only few product is add in your website make sure add more product with different prices and then check your price filter.

    If this doesn’t work or you have more questions, just let me know, and I’ll be happy to help!

    Robert Hall
    Customer Support

    Please contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Participant
    April 1, 2021 at 19:59

    Hello

    Thank you so much for your kind words.

    We have already explain your a lot more how to change the typography in your relevant page builder section. Can you please tell us the exact name of font which you want to placed in specific section which is not be loaded. ? Provide us that section screenshot and website page URL.

    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 1, 2021 at 19:43

    Hello Redgall

    Thank you so much for contacting us!

    As for your mentioned issues are concerned kindly send us your website URL and temporary wp admin access so that we will check your issue in more details.

    Note: Please check your website after deactivating all 3rd party plugin and activating only those plugin which is provided with xstore Package.
    https://www.8theme.com/documentation/xstore/plugins/included-plugins/

    Robert Hall
    Customer Support.

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 1, 2021 at 19:39

    Hello

    It is probably looks that you are using different size of image for product category kindly make sure use same size image.

    Please send us your website temporary wp admin access so that we will check your issue in more details.

    Robert Hall.
    Customer Support.

    Avatar: Robert Hall
    Robert Hall
    Participant
    April 1, 2021 at 19:30

    Hello apotik

    Thank you so much for contacting us!

    As for your mentioned space issue is concerned you have given extra padding to page heading in additional css or theme custom css we have adjust these padding and now your website is working fine.

    Robert Hall
    Customer Support.

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Viewing 30 posts - 151 through 180 (of 11,542 total)
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