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Forum Replies Created

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Robert Hall

Participant

August 12, 2014 at 06:06

Hello,

This question is a bit unclear for us. Could you please clarify us with more details?
Show me screenshot, please.

Regards,
Robert Hall.

#12330 Copied In reply to: Adding thumbnail to review order

Robert Hall

Participant

August 12, 2014 at 05:38

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#12329 Copied In reply to: Static Blocks in Woo Commerce product descriptions and custom tabs

Robert Hall

Participant

August 11, 2014 at 20:48

Hello,

Please provide us with wp-admin and FTP credentials in Private Content to look into this issue more deeply.

Regards,
Robert Hall.

#12320 Copied In reply to: Error creating portfolio item

Robert Hall

Participant

August 11, 2014 at 20:36

Hello,

What last changes do you made?
Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#12318 Copied In reply to: Forgot Password not working

Robert Hall

Participant

August 11, 2014 at 07:06

Hello,

1. Look at screenshot how to create a category thumbnail http://prntscr.com/4bn823
2. Could you show me a screenshot where a banner must be placed?

Regards,
Robert Hall.

#12208 Copied In reply to: (Please help) Upload different images for category thumbnail/banner

Robert Hall

Participant

August 11, 2014 at 06:50

Hello,

Sorry, but FTP credentials are not correct. Please provide us with the correct ones.

Regards,
Robert Hall.

#12206 Copied In reply to: Checkout page displaying in german ??

Robert Hall

Participant

August 11, 2014 at 06:47

Hello,

You need to update your Legenda theme to v2.3 and Visual Composer to v4.3.1.

Regards,
Robert Hall.

#12205 Copied In reply to: Parallax Image – VC update

Robert Hall

Participant

August 11, 2014 at 06:36

Hello,

Read more here how to create footer.
https://www.8theme.com/demo/docs/legenda/index.html#!/footer

And for translate
https://www.8theme.com/demo/docs/legenda/index.html#!/how_to_translate
Legenda theme folder that you have downloaded includes Russian language.

Regards,
Robert Hall.

#12204 Copied In reply to: Mysite Problem

Robert Hall

Participant

August 11, 2014 at 06:26

Hello,

Sorry, but your website on maintenance.
Do you have selected in Theme Options -> Custom CSS – > Enable?

Regards,
Robert Hall.

#12203 Copied In reply to: Remove all breadcrumbs and "return to previous page

Robert Hall

Participant

August 11, 2014 at 06:16

Hello,

Sorry, but the credentials are not correct. Please provide us with the correct ones.

Regards,
Robert Hall.

#12202 Copied In reply to: How to update de theme

Robert Hall

Participant

August 11, 2014 at 06:08

Hello,

Can you show screenshot where you have contact on the 2nd line?
Because i’ve checked it and not saw.
http://prntscr.com/4bmy8o

Regards,
Robert Hall.

#12201 Copied In reply to: When width of site gets smaller, I can't access my dropdowns

Robert Hall

Participant

August 11, 2014 at 05:58

Please create a ticket at https://support.8theme.com/ and our specialists will look into this issue more deeply. Also in a ticket specify what exactly you need to do.
Thank you.

Regards,
Robert Hall.

#12200 Copied In reply to: chage place for the product information and price

Robert Hall

Participant

August 10, 2014 at 09:37

Hello,

Please look at screenshot. It’s okey.
http://prntscr.com/4bcsxg
Try to update your browser and clean cache.

Regards,
Robert Hall.

#12182 Copied In reply to: Blanco website half loads and hangs on transferring data…

Robert Hall

Participant

August 10, 2014 at 09:33

Sorry, but we need your credentials to look into this issue more deeply.

Regards,
Robert Hall.

#12181 Copied In reply to: Parallax Image – VC update
Robert Hall

Participant

August 10, 2014 at 09:30
Hello,

Put this code into custom.css file.

#tab_additional_information { display:none; }

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.
#12180 Copied In reply to: Remove More Information Tabs in the Product
Robert Hall

Participant

August 9, 2014 at 16:50

Hello,

You’re welcome!

Regards,
Robert Hall.

#12169 Copied In reply to: Shipping Always Free

Robert Hall

Participant

August 9, 2014 at 12:28

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#12154 Copied In reply to: review-order.php version 2.1.0 is out of date. The core version is 2.1.8

Robert Hall

Participant

August 9, 2014 at 08:09

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Robert Hall.

#12119 Copied In reply to: Mobile Version Link at Bottom of Page Option

Robert Hall

Participant

August 9, 2014 at 08:07

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#12118 Copied In reply to: Parallax Image – VC update

Robert Hall

Participant

August 8, 2014 at 18:37

Hello,

To fix Payment type images put only one link. Look at screenshot.
http://prntscr.com/4auilw
And link to logo
http://prntscr.com/4aujyh

Regards,
Robert Hall.

#12097 Copied In reply to: Footer Issues

Robert Hall

Participant

August 8, 2014 at 10:08

Hello,

Read more here about sliders in Blanco theme.
https://www.8theme.com/demo/docs/blanco/index.html#!/slideshow

Regards,
Robert Hall.

#12063 Copied In reply to: Issue with Layer Slider
Robert Hall

Participant

August 8, 2014 at 07:57
Hello,

To fix margin on your website put this code into custom.css file.

.top-bar .wishlist-link { margin-right:30px; } .woocommerce-breadcrumb { margin-top:20px; } .single-product-page .sku_wrapper{ margin-top:20px; }

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.
#12049 Copied In reply to: Text Overlapping
Robert Hall

Participant

August 8, 2014 at 06:45

Hello,

Have you selected all Content Types?
Navigate to Settings -> Visual Composer
Look at screenshot, please.

http://prntscr.com/49qpyy

Regards,
Robert Hall.

#12047 Copied In reply to: Parallax Image – VC update

Robert Hall

Participant

August 8, 2014 at 06:43

Hello,

You’re welcome!

Regards,
Robert Hall.

#12046 Copied In reply to: Problem in installation of Blanco Theme

Robert Hall

Participant

August 8, 2014 at 06:27

Hello,

To update the Visual Composer plugin you need re-download the theme archive at http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 where we’ve recently included the updated versions of plugins VC and Revolution Slider.
After you unzip the archive you’ll find another archive Legenda_v2.3.zip, extract it as well and open this folder “legenda”.
The plugins are placed inside of legenda folder under framework/plugins directory. Upload the new version via FTP and remove the old one.

Regards,
Robert Hall.

#12045 Copied In reply to: How to update de theme

Robert Hall

Participant

August 8, 2014 at 06:23

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#12044 Copied In reply to: Child CSS not overriding parent – Legenda

Robert Hall

Participant

August 8, 2014 at 06:14

Have you selected all Content Types?
Navigate to Settings -> Visual Composer
Look at screenshot, please.

http://prntscr.com/49qpyy

Regards,
Robert Hall.

#12043 Copied In reply to: Mobile Version Link at Bottom of Page Option

Robert Hall

Participant

August 8, 2014 at 06:03

Hello,

Sorry, but this additional customization and it is a paid service.

Regards,
Robert Hall.

#12042 Copied In reply to: chage place for the product information and price

Robert Hall

Participant

August 7, 2014 at 16:21

Hello AndaraStars,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#12012 Copied In reply to: Update to WordPress 3.9.2 – back end of site inaccessible

Robert Hall

Participant

August 7, 2014 at 07:28

Hello,

You can use Akismet plugin for cleaning spam comments.
https://wordpress.org/plugins/akismet/

Regards,
Robert Hall.

#11988 Copied In reply to: Comment Count in Dashboard (actually ORDER NOTES)
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Viewing 30 posts - 11,191 through 11,220 (of 11,542 total)

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