Forum Replies Created

Viewing 30 posts - 1,021 through 1,050 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    In this case you need edit the \wp-content\themes\classico\headers\structure-1.php file.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve made changes in the /wp-content/themes/classico/framework/shortcode.php file. Now go there and change the instagram link to your own – http://prntscr.com/c988ll

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    This is not a plugin. It’s a theme customization.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please make screenshot of the site, not iPad as you did.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    As I see it’s working perfect. See screenshot: http://prntscr.com/c8ygac

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    I’ve changed the Products per row value to “3” in Dashboard->Blanco->Product Page. Please check.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Please clarify what the issue you have?

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    I’ve changed the Single page layout http://prntscr.com/c8wbsx then going to top and click ‘Save settings’. Please check it now.

    I put a div class of 0 into the google map settings so as to remove the google map from the contact us page, and that worked, but I believe it broke the rest of the page. I appreciate any help that can be offered.

    Seems it’s looking good now – http://prntscr.com/c8wf33

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Please see screenshot from our side (IPad):

    As you can see there is no white space.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    The FTP credentials are incorrect. Please check them.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve sent you the latest version of the Blanco theme. Please check the email address.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    As I see you’ve already imported the demo products.

    i want to add color, size etc , guide me, where these options are?

    In this case you need use a Variable Product. Read more here:
    https://docs.woocommerce.com/document/variable-product/

    how to enable chat as well with customers , which plugin we have to install
    thanks

    We can’t recommend you 3rd-party plugins as we don’t provide support for them. You can do it yourself.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello @Jimbo,

    Please try to add the following code in Global Custom CSS.

    .main-footer{
        margin-top: -7px;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Try to copy the whole function into child-theme/function.php file and make change there.

    Please read more how to edit Pluggable Functions in the child theme at this article:
    https://docs.woocommerce.com/document/set-up-and-use-a-child-theme/
    Pluggable Functions section.
    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please contact us via form https://www.8theme.com/customization-services/ for further information.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    1) It’s not clickable at full image square. http://prntscr.com/c7n1fx
    2) Navigate to Appearance->Widgets->and add empty the Text widget into the Left top bar area sidebar.
    3) You need set the product image size in WooCommerce->Settings->Products->Display then regenerate your thumbnails via plugin
    https://wordpress.org/plugins/regenerate-thumbnails/
    4) Try to change the Blog Layout to Grid in Theme Options->Blog Layout

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Add this code in Global Custom CSS.

    .home .breadcrumbs-type-9 .content-page{
        padding-top: 0px !important;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve added the following code in Custom CSS for mobile. Please check.

    .header-type-18 .navbar-right .navbar-right .shopping-cart-widget {
      padding-left: 0;
    padding-right:0px;
    }
    .header-search {
      margin-top: 5px !important;
      margin-right: -8px;
    }
    

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve just checked it and checkbox working perfect. See screenshot: http://prntscr.com/c7lx1a

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    The Theme options doesn’t seem to provide an area to define footer font….but the doco suggests its does…

    Yes, unfortunately we don’t have option.

    i don’t want to edit css directly if this can be achieved somewhere in the theme/page options

    But we have good option – Global Custom CSS field (Dashboard->Theme Options->Custom CSS) where you can add different CSS style to get footer font as you need and this changes will not lose after theme update.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve added this code in Global Custom CSS. Please check.

    .home .row-count-6 .product:nth-child(3n+1) {
        clear: both;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    To update the plugins, switch to your server with FTP. Copy extracted plugins folders into wp-content/plugins/ folder

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    The issue was fixed.

    Also please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Also you have not set the google map API and you got the following error in console log. See screenshot: http://prntscr.com/c76ijn

    You can do it in Dashboard->Ultimate->Google Maps.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    1) As I see you’ve already fixed this issue. http://prntscr.com/c76dri
    2) Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    As I see you didn’t remove. See screenshot: http://prntscr.com/c7622k

    Try to clear cache and check it.
    Also your credentials aren’t correct.

    Regards,
    Robert Hall

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Viewing 30 posts - 1,021 through 1,050 (of 11,542 total)