Forum Replies Created

Viewing 30 posts - 991 through 1,020 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    We’re glad to hear that issue was solved.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    You are welcome! We are glad to help you and thanks for good thoughts!
    Would be very appreciate if you leave a rating! You can do this in Downloads area. Login to your account on ThemeForest, go to Downloads area, find Royal theme and you’ll see the stars next to it.
    Thank you!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Navigate to Dashboard->8Theme Options->Styling->Footer.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Please check it now.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Fixed with the following code. Please check.

    .newsletter p{
        display: inline-block;
        float:left;
    }
    

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve added the following code in Global Custom CSS. Please check.

    .newsletter p{
        display: inline-block;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You are welcome! We are glad to help you and thanks for good thoughts!
    Would be very appreciate if you leave a rating! You can do this in Downloads area. Login to your account on ThemeForest, go to Downloads area, find WooPress theme and you’ll see the stars next to it.
    Thank you!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Try to regenerate thumbnails via the following plugin then check issue.
    https://wordpress.org/plugins/regenerate-thumbnails/

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You can use our theme once for one domain only and no matter how many pages you’ll use there.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Fixed. Please check it now.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You can add the WooCommerce Product Categories widget into Shop Sidebar (Appearance->Widget) and set the title name.

    See screenshot: http://prntscr.com/c9thxh

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve added the following code in Global Custom CSS. Please check.

    .header-type-2.slider-overlap .header .shopping-container {
        top: initial;
    }
    .header-type-2.slider-overlap .header .shopping-cart-widget {
    padding: 10px 15px;
        border: 1px dashed #DFDFDF;
    }
    .header-type-2.slider-overlap .header .cart-summ {
        color: #FFF;
        padding-left: 0;
    }
    .header-type-2.slider-overlap .header .cart-bag {
        position: absolute;
        top: -24px;
    left: inherit;
        right: 10px;
        padding: 12px 12px 0;
    }
    .header-type-2.slider-overlap .header .cart-summ .badge-number {
        display: block;
    }
    .header-type-2.slider-overlap .header .et-search-trigger .fa-search {
        background: #e63b25;
        font-size: 12px;
    }
    .header-type-2.slider-overlap .header .shop-text {
        font-size: 16px;
        color: #fff;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Did you solved the issue?
    I’ve just checked and didn’t see this effect.

    See video:
    https://gyazo.com/3cbc55c9da789ded30d28c018350c0a9

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Please create backup of your site files and database and notify us to start the theme update process.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    As I see it’s working now. See screenshot: http://prntscr.com/c9e3ou

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please update the theme to the latest version and check the issue.
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    We checked registration email and there is a conclusion that problem persists only in specific mail client. If we use default gmail interface there is no such issue.
    We recommend you to use other mail client. Please try it.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Try to disable third-party plugins one by one, some of them caused issue.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’ve got this link from My Account page in Dashboard->Pages. See screenshot: http://prntscr.com/c99aqc

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Try to disable third-party plugins one by one, some of them caused issue.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I can’t log to the wp-admin panel with these credentials. Also I’ve got redirect to /wp-admin/ and all time see 404 page. http://prntscr.com/c98gta

    Please check it.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Also try to add this code in custom.css

    .main-nav {
        border: none;
    }
    .page-content {
        padding-top: 0;
    }

    To change the top bar area with color use this code

    .header-wrapper{
    background: red;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please try to add this code in Global Custom CSS.

    .menu-wrapper {
        background: grey;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve can’t log into wp-admin panel. Got the following message ‘Your access to this site has been limited’.

    See screenshot: http://prntscr.com/c98c8d

    Also please update the theme to the latest version then check issue.
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall

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Viewing 30 posts - 991 through 1,020 (of 11,542 total)