Hello,

Sorry, but we can’t log to your wp-admin panel. Get error “502 Bad Gateway”.

Regards,
Robert Hall.

Hello,

You’re welcome!

Regards,
Robert Hall.

Hello,

Please provide us with link to the page where you want to change background color.

Regards,
Robert Hall.

Hello,

I’ve added this code in custom.css file. Please check.

.fixed-header .menu-main-menu-spanish0-container{
  margin-top: 35px !important;
}

Regards,
Robert Hall.

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

Hello,

Sorry, but it’s not possible to do, because in this case arrow isn’t an image, it’s FontAwesome icon.

Regards,
Robert Hall.

Hello,

I’ve created test slider and it’s working fine. You can change it on Home Page and check.
Please try to recreate your own slider again and check this issue.

Regards,
Robert Hall.

Hello,

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
This plugins work fine without activation and you can always get actual version if you want directly from us.
Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Robert Hall.

Hello,

Please add following code in custom.css file.

.vc_custom_1406032173833{
  padding-bottom: 0px !important;
  margin-bottom: 0px;
}

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.

Hello,

Sorry, but we don’t provide support for 3rd-party plugins.

Regards,
Robert Hall.

Hello,

Please try to update plugins via FTP.

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
This plugins work fine without activation and you can always get actual version if you want directly from us.
Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

Hello @fairplay,

So, is your issue solved?

Regards,
Robert Hall.

Hello,

You’re welcome!
If you have any questions please feel free to contact us.

Regards,
Robert Hall.

Hello,

You’re welcome!
If you have any questions please feel free to contact us.

Regards,
Robert Hall.

Hello,

I’ve added this code in style.css of Child Theme. Please check it.

.vc_custom_1414601670867 {
margin-left: 0px !important;
}

Regards,
Robert Hall.