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Unable to update Plugins - by arc_roofing

This topic has 2 replies, 2 voices, and was last updated 8 years, 11 months ago ago by Robert Hall

arc_roofing

Participant

May 7, 2015 at 04:12

Hi there,

I’m trying to update plugins and getting the following errors on two:

a) An error occurred while updating Master Slider WP: Update package not available.
b) An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer.

Just wondering if your able to help with this..

Cheers
ARC

Please, contact administrator
for this information.

#62286 Copied Theme version: V1.4

1 Answer

Robert Hall

Support staff

May 7, 2015 at 07:46

Hello,

Please try to update plugins via FTP.

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
This plugins work fine without activation and you can always get actual version if you want directly from us.
Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#62295 Copied
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