You’re welcome!

Regards,
Robert Hall

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall

Hello,

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
This plugins work fine without activation and you can always get actual version if you want directly from us.
We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Please provide us with wp-admin and FTP credentials in Private Content to check issue with the Child Theme.

Regards,
Robert Hall

Hello,

Seems there’s a bug in our theme. We’ll send this issue to our developers and it will be fixed in the next theme update.

Sorry for the inconvenience.

Regards,
Robert Hall

Hello,

Try to remove the old Royal theme (1.6) via FTP and check it.

When we’ve enabled the latest version the issue gone.

Also we recommend you to update all required plugins.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall

Hello,

As I see you’ve already installed the theme.

Could you please clarify with more details what exactly you mean and show us screenshots?

Regards,
Robert Hall

Hello,

1) You can change it in Theme Options->Shop->Product Page Banner. The dimension of that image is 1200 x 400 px.
2) Add the Text Widget with some content in Appearance->Widgets->Footer Links sidebar.

Regards,
Robert Hall

Hello,

Please add this code in custom css

.navbar {
    padding: 0;
}

.widget_nav_menu .menu li a:hover {
    color: #000 !important;
}

Regards,
Robert Hall

Hello,

I’ve reuploaded the WooCommerce folder. Please check the issue now.

Regards,
Robert Hall

Hello,

You have enabled the ‘Just catalog’ option in Theme Options->Shop. Disable it and check the issue.

Regards,
Robert Hall

Hello,

You can disable it in Theme Options->General->Fixed navigation.

Regards,
Robert Hall

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall

Hello,

We’ve tried to edit some files via FTP and got an error ‘open for write: permission denied’.
Please provide us with full permissions to FTP.

Regards,
Robert Hall

When we tried to connect via FTP we’ve got the following error
‘The data connection could not be established: ECONNREFUSED – Connection refused by server’.

Regards,
Robert Hall

Would you like the admin login data for wordpress and the FTP admin login data ?

Yes. We need them to check the issue more deeply.

Regards,
Robert Hall