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Viewing 30 posts - 661 through 690 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Seems you’ve added a wrong CSS code. Please check it.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Try to disable third-party plugins one by one, very likely one of them caused issue.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re using a square image with 564×574 dimensions. Please try to add image with the better size, for example 1600×900.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,
    Please try to add this code in custom css

    @media (max-width: 991px){
    .information-entry {
        padding: 0 43px;
    }
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    The problem caused via your custom widget in Appearance->Widgets. See screenshot: http://prntscr.com/cvc675

    Try to check the code there.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Before each update of the theme you need to delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.

    Now you can connect to your site via FTP and reupload “woocommerce” folder.

    Also you can provide us with wp-admin and FTP credentials in Private Content and we’ll help you.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Please try to add this code in custom.css file.

    .view-switcher{
        display:none;
    }
    .sfn-cart-addons .product{
        width: 33.33%;
        float: left;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Try to delete “woocommerce” folder in the directory wp-content/themes/woopress/ and reupload from a new theme package.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Sorry, but your query is unclear.
    Maybe provide screenshot for our better understanding and highlight what exactly you mean.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Thanks for your observations. We’ll send this request to our developers.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Sorry, but your query is unclear.
    Maybe provide screenshot for our better understanding and highlight what exactly you want.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’ve added incorrect code. Please check it now.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You can edit the demo footer in \wp-content\themes\royal\framework\theme.php file.
    // ! Footer Demo Widgets section.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You need to edit the \wp-content\themes\classico\framework\theme-functions.php file on line 1827-1834 and move this code $item_output .= $tooltip; before $item_output .= $args->link_before . apply_filters( 'the_title', $item->title, $item->ID ) . $args->link_after;

    Please see screenshot how it should be: http://prntscr.com/ctb9ug

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with link to the page and we’ll try to fix it via CSS code.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please update the theme to the latest version and check the issue.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    1) Seems the issue is related to Visual Composer plugin. If you check it with default WordPress theme you’ll see the same issue.
    You can contact Visual Composer support at this link in comments section:
    https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments

    2) Please read more in our documentation how to translate theme:
    https://www.8theme.com/demo/docs/royal/index.html#!/1_how_to_translate

    Try to add this code in Global Custom CSS to hide the “Comments are closed” string.

    .single-etheme_portfolio .content > p{
    display:none;
    }

    You should disable the ‘Show footer demo blocks’ option in Theme Options->Footer the add the Static Block widget with your custom footer in Appearance->Widgets->Footer 2

    3) You can change it in Dashboard->Static Block->edit.

    4) Have you edited the original theme files? Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve added the following code in 8theme Options->Styling->Custom CSS->Global Custom CSS. Please check.

    .home .header-type-3 .header {
        background-color: rgba(255,255,255, 0.9);
        height: 110px;
    }
    .navbar {
        padding: 10px 0;
    }
    .home .header-type-3 .header .menu-wrapper {
        display: inline-block;
        padding-top: 20px;
    }
    .fixNav-enabled .fixed-active .header-wrapper {
        background-color: transparent;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    You can change the logo in Dashboard->Theme Options->Header and the font color in Theme Options->Typography.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please add the following code in Theme Options->Custom CSS->Global Custom CSS.
    1)

    .menu .nav-sublist-dropdown {
        background-color: red;
    }

    2)

    .menu > li > a, 
    .menu .nav-sublist-dropdown ul > li > a{
        text-transform: lowercase;
    }

    Regards,
    Robert Hall

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Viewing 30 posts - 661 through 690 (of 11,542 total)