Forum Replies Created

Viewing 30 posts - 481 through 510 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    February 12, 2021 at 08:58

    Hi

    You are always welcome!

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 12, 2021 at 08:57

    Hi

    Can you please share some highlighted screenshot where you are facing the issue so that we will check your issue.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 12, 2021 at 08:54

    Hi

    We do not understand your question will you please explain a little more with clear screenshot along with site URL where you are facing the issue so that we will look forward your issue.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 12, 2021 at 08:49

    Hi

    Our theme is fully translatable. We have already explain you in previous message how to translate your website in your require language. If you facing any specific translation issue let us know which text is not be translated.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 12, 2021 at 08:42

    Hi

    Such things should be changed from the server side. Contact your hosting provider and ask for help – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

    Contact your hosting provider and request the limits be increased to the following minimums – https://prnt.sc/yniy9s
    Once the Memory limit and Max execution time will be increased from the server side, click on Check again here – https://prnt.sc/ynj3t3

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 12, 2021 at 08:38

    Hi

    Kindly check your website now product single page is working fine on both mobile and desktop. If you have any other issue let us know.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 12, 2021 at 08:28

    Hi

    Yes you can add shortcode in the custom HTML or text editor.

    Send us your website URL where you are facing the line issue so that we will provide you CSS rule to hide these lines.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 12, 2021 at 08:18

    Hi

    Kindly add the following mentioned CSS rule by going to Dashboard > Appearance > Customization > Additional CSS

    .product_list_widget .variation br {
        display: block;
    }

    As for translation issue is concerned kindly read the following documentation .
    https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 12, 2021 at 07:05

    Hi

    we do not understand your question kindly elaborate you question a little more for our better understanding where you are facing the issue.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 12, 2021 at 07:00

    Hi

    It is probably looks that you have customize this theme according to your requirements. Will you please check breadcrumb issue on default theme where you do not make any customization and let us know if issue was not fixed.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 12, 2021 at 06:58

    Hi

    Child theme is working absolutely fine with this theme package many customer using child theme for customization. Will you please explain your question a little more or it will be helpful if you send us video screenshot for our better understanding.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 11, 2021 at 11:09

    Always Welcome

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 11, 2021 at 11:08

    Hi

    We do not understand your question kindly elaborate a little more for our better understanding or send us highlighted screenshot along with website URL and temporary wp admin access.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 11, 2021 at 10:59

    Hi

    Your question is a bit unclear for me. It will be more helpful for us if you can elaborate your question a little more where you are facing the issue.

    If you need any help related to WPBakery Page Builder please read this documentation .
    https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 11, 2021 at 10:44

    Hi

    Thanks for using our theme.

    – try to Deactivate theme in XStore > Dashboard and activate it again using your purchase code.

    – After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to

    – update theme and XStore core plugin.

    OR update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 11, 2021 at 10:41

    Hi

    Thank you so much for your kind words.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 11, 2021 at 10:27

    Hi

    These are require plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/

    It is up to you which page builder do you want to use, both are compatible with this theme package. If you have any other issue in this theme let us know

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 11, 2021 at 09:56

    Hi

    Thank you !

    Yes Olga is also working with the support team.

    We have multiple support team members who provide customer support in a day on different time.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 11, 2021 at 09:51

    Hi

    Kindly check your website permalink settings.

    – All available permalinks settings you may find in Settings > Permalinks. We do not have special options to change category url.

    – Permalink of product category is independent of our theme. I would recommend you to contact the support of WooCommerce.

    – Please read this article
    https://docs.woocommerce.com/document/permalinks/

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 11, 2021 at 09:16

    Hi

    You can send your details in Private Content Area https://prnt.sc/z2gi1f

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 11, 2021 at 07:08

    Hi

    As for adding a valuable product is concerned kindly read the following mentioned documentation it will help you how to add variable product in your website.

    https://docs.woocommerce.com/document/variable-product/

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 11, 2021 at 07:02

    Thanks for contacting us.

    https://docs.woocommerce.com/document/woocommerce-localization/ – please follow this article.

    We provide translation files for the theme, but it is not full translation, read here -https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Xstore Core plugin should be translated manually.

    Do you want to create a multilingual site or just translate it to your require language.

    If you still facing any issue let us know or send us highlighted screenshots along with your website URL and temporary wp admin access so that we will check your issue.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 11, 2021 at 06:45

    Hi

    Go to Loco Translate > Plugins > XStore Core plugin > create a translation for the plugin and make sure that all the necessary strings are translated there.

    Read the documentation and translate the theme and XStore core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 10, 2021 at 10:24

    Hi

    Will you please explain your question a little more or send us highlighted screenshot where you are facing the issue so that we will provide you customer support.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 10, 2021 at 10:07

    Hi

    we have test your mentioned cart issue and it is working absolutely fine in your website. https://prnt.sc/yy583o . Please check your website after clear your browser cache and let us know.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 10, 2021 at 10:00

    Hi

    It is probably looks that a 3rd party plugin create a conflict can you please check your website after deactivating 3rd party plugin one by one and let us know.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 10, 2021 at 09:45

    Hi

    As for domain name is concerned it is a hosting company related issue you can buy any domain according to your requirements and move the website where you want. So we will recommend you kindly consult with your hosting provider about the domain issue.

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 10, 2021 at 09:41

    Hi

    as for speed optimization issue is concerned there are lot of things which increase your website page speed. Please, optimize your images (reduce dimensions where it’s possible, optimize the size). There are a lot of services for this, for example, https://kraken.io/

    Also, install cache plugin, for example, W3 Total Cache, some required settings you can find here https://www.8theme.com/topic/fixing-pagespeed-issues-once-and-for-all-could-apply-to-all-8themes-themes/

    To optimize images you may try tinypng service, it’s better than kraken and has the free plugin for some amount of images.

    Size of the images is WP autogenerated size http://prntscr.com/hfxqum for the every product image. I have changed sizes to more correct in your case. Detailed information about these dimensions you can get here https://docs.woocommerce.com/document/fixing-blurry-product-images/

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 10, 2021 at 09:37

    Hi

    Google map is a paid service, so you must enable billing http://prntscr.com/tluhn0 https://developers.google.com/maps/gmp-get-started and use API key. In another case, you will have the title “for development purposes only” http://prntscr.com/tluj7f

    Also read the following instruction .
    https://stackoverflow.com/questions/58268679/enable-billing-on-the-google-cloud-project

    Avatar: Robert Hall
    Robert Hall
    Participant
    February 10, 2021 at 09:30

    Hi

    Please, optimize your images (reduce dimensions where it’s possible, optimize the size). There are a lot of services for this, for example, https://kraken.io/

    Also, install cache plugin, for example, W3 Total Cache, some required settings you can find here https://www.8theme.com/topic/fixing-pagespeed-issues-once-and-for-all-could-apply-to-all-8themes-themes/

    To optimize images you may try tinypng service, it’s better than kraken and has the free plugin for some amount of images.

    Size of the images is WP autogenerated size http://prntscr.com/hfxqum for the every product image. I have changed sizes to more correct in your case. Detailed information about these dimensions you can get here https://docs.woocommerce.com/document/fixing-blurry-product-images/

  • 1 2 3 16 17 18 383 384 385
    Viewing 510 results - 481 through 510 (of 11,542 total)
Viewing 30 posts - 481 through 510 (of 11,542 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.