You are welcome!
Would be appreciated if you leave a good rating for our theme on themeforest.
Regards
You are welcome!
Would be appreciated if you leave a good rating for our theme on themeforest.
Regards
Hello,
Use xstore.pot file. If you plan to translate them to another language you may use Loco Translate plugin. It will be much easier for you to translate theme using this plugin. You need to save translation files in wp-content/languages/themes when adding language.
Regards
Hello,
See how to add featured image http://prntscr.com/bompb1
If you don’t have this option, enable default WooCommerce theme – Storefront – and check if you have this problem with default theme.
Regards
Hello,
XStore theme is optimized as much as possible and these items are not related to our theme. Please, use cache plugin with correct settings and it will help you to improve the speed.
Reduce server response time – contact with your server admin to do it.
Eliminate render-blocking JavaScript and CSS in above-the-fold content – you can find some useful information here http://customizewp.com/eliminate-render-blocking-javascript-and-css-above-the-fold-content-in-wordpress-w3-total-cache/
Leverage browser caching – use cache plugin and adjust browser cache
Optimize images – upload optimized images, you may also use different services to optimize images, for example https://kraken.io/
Minify CSS – use cache plugin and adjust minify CSS settings
Regards
Hello,
Is everything ok with your server? Every time we try likes you provided we get “This site can’t be reached” and “Could not connect to server”.
Tell me, please, what version of XStore Core plugin do you use?
Regards
Hello,
You can find your topic in the list of XStore topics http://prntscr.com/boijqf
Or go to your profile page http://prntscr.com/boik77 and check all the topic you created.
Regards
Hello,
We are glad that you sorted out.
Regards
Hello,
I checked your site and see that you did not replace image from the top panel. Go to Static Block > edit Top panel static block and change image in the first column.
Regards
Hello,
Login yo your https admin panel and upload use images with https links
To change https://www.8theme.com/import/xstore/wp-content/uploads/2016/05/breadcrumb-1.png go to Theme Options > General > Breadcrumbs > upload breadcrumbs image.
To change http://mobileenvi.com/wp-content/uploads/2016/02/blog-placeholder.jpg
go to Posts > edit posts and use your own secure featured images for every post.
To change http://mobileenvi.com/wp-content/uploads/2016/06/logo-fixed.png go to Theme Options > General > Header Settings > upload fixed logo.
To change https://www.8theme.com/import/xstore/wp-content/uploads/2016/05/logo-footer.png
go to Appearance > Widgets > Footer 1 widget area and replace logo-footer.png
To change https://www.8theme.com/import/xstore/wp-content/uploads/2016/05/payments.png
go to Appearance > Widgets > Right Copyrights area > add your image with https path.
Regards
Hello,
Please, provide admin panel and FTP access, we’ll check your translation files.
Regards
Hello, @vapejuicy
I think it would be faster if you contact me on Monday in chat http://prntscr.com/bnu6h7 I’ll be there from 9.00 (UTC +0). And we’ll solve your issues one by one. Have a good weekend too!
Regards
Hello,
We use default WP functions for blog images. You can change images size in Settings > Media. Also, add some content for your post and post excerpt will appear.
Or choose grid design type for your blog, it will be more suitable for such images (Theme Options > Blog & Portfolio > Blog).
Regards
Hello,
Add also the following
.breadcrumbs-type-disable .content-page, .page-content {
margin-top: 2.86em;
}
Regards
I have checked only art category http://prntscr.com/bni8vf or another one here http://prntscr.com/bniav9 , carousel displays only posts from that category. Don’t understand your problem. Could you provide link to page where is your problem?
Regards
Could you check the credentials you provided? Because can’t login.
Regards
Hello,
Done. Check, please.
Regards
Latest version of XStore Core plugin is 1.0.2. But the latest version of XStore theme is 1.2. Plugins version you can check in Dashboard > Plugins and themes – in Appearance > Themes.
Regards
Hello,
Do you want to add the category into menu http://prntscr.com/bngw47 ? Or you created the page and added posts from category to that page? What VC element do you use?
Provide the link to this page and admin panel access in Private content.
Regards
Hello,
Oh, I see. Sorry, my bad.
Find code that we provided to you to change sidebar position and replace by following
.sidebar-position-left > .row {
display: -webkit-flex;
display: flex;
-webkit-flex-wrap: flex-wrap: wrap;
flex-direction: column-reverse;
}
Regards
Hello,
First of all backup all the files and BD before update, just in case.
Then follow the documentation https://www.8theme.com/demo/docs/xstore/#installation_upgrade_23_theme_upgrade
Could you tell me what exactly is wrong with that page http://prntscr.com/bnfi4d http://prntscr.com/bnfijq
Regards
You are welcome!
Regards
Hello,
It’s because of js errors, see http://prntscr.com/bndtdy As a rule, it’s related to additional plugins.
Do you use third-party plugins? Try to disable them one by one find which one made a problem.
If it does not help, provide, please, admin panel and FTP access.
Regards
Hello,
It would be better if you could send us screenshot link. There are a lot of programs for these purposes for example lightshot screenshot, infinit, gyazo.
Regards
Hello, @quoc2005
Could you also provide admin panel access and correct FTP credentials? What PHP Memory limit do you have?
Have you tried one of the steps above?
Regards
Hello,
At the right top corner open Screen Options > Link Target
Regards
Hello,
Could you, please, provide admin panel and FTP access. We’ll check what could be the reason of your problem.
Regards
Hello,
Unfortunately, that chat does not come bundled with a theme, it’s only for potential customers support. If you want you can install it like the third-party extension. Here is a link to official site https://www.intercom.io/live-chat
Regards
Hello,
Thake our apologies, I see this problem is at the shop and single product page only. We’ll fix this issue in our next update. Meanwhile, add the following code in global custom CSS (Theme options > Styling > Custom CSS)
.bc-type-disable {
display: none;
}
Regards
Hello,
1) Please, provide screenshot of your problem with icons, I can understand what you are talking about. All the settings for product hover you can find in Theme Options > E-Commerce > Product Page Layout http://prntscr.com/bn1pjg
If you use Products element on home page or any other page you can also find option to enable/disable/change hover of product.
2) What size it should be? Provide Screenshot how it should be.
3) We used custom carousel element to create such layout. You can change the settings http://prntscr.com/bn1lrd Or even don’t use carousel if you don’t need it. Just move banners out of that element and create the row with 3 columns. As a rule, every column is full width on mobile, if you don’t like it you can change its width on different devices http://prntscr.com/bn1o17 Everything depends on the end result you need.
Regards
Hello,
1) Check the screenshot http://prntscr.com/bn17t3
2) Provide link to WP where our theme is activated and also would be very good if you add admin panel access in Private Content. Then we’ll be able to fix the problem in no time.
3) You can add product categories into main/mobile menu http://prntscr.com/bn1f74 . To make subitems with columns layout select Mega Menu design and columns number http://prntscr.com/bn1g3z
Regards