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Viewing 30 posts - 29,821 through 29,850 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 15:41

    You are welcome!
    Would be appreciated if you leave a good rating for our theme on themeforest.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 13:57

    Hello,

    Use xstore.pot file. If you plan to translate them to another language you may use Loco Translate plugin. It will be much easier for you to translate theme using this plugin. You need to save translation files in wp-content/languages/themes when adding language.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 13:51

    Hello,

    See how to add featured image http://prntscr.com/bompb1
    If you don’t have this option, enable default WooCommerce theme – Storefront – and check if you have this problem with default theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 08:04

    Hello,

    XStore theme is optimized as much as possible and these items are not related to our theme. Please, use cache plugin with correct settings and it will help you to improve the speed.

    Reduce server response time – contact with your server admin to do it.

    Eliminate render-blocking JavaScript and CSS in above-the-fold content – you can find some useful information here http://customizewp.com/eliminate-render-blocking-javascript-and-css-above-the-fold-content-in-wordpress-w3-total-cache/

    Leverage browser caching – use cache plugin and adjust browser cache

    Optimize images – upload optimized images, you may also use different services to optimize images, for example https://kraken.io/

    Minify CSS – use cache plugin and adjust minify CSS settings

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 07:30

    Hello,

    Is everything ok with your server? Every time we try likes you provided we get “This site can’t be reached” and “Could not connect to server”.

    Tell me, please, what version of XStore Core plugin do you use?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 07:24

    Hello,

    You can find your topic in the list of XStore topics http://prntscr.com/boijqf
    Or go to your profile page http://prntscr.com/boik77 and check all the topic you created.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 07:15

    Hello,

    We are glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 4, 2016 at 07:04

    Hello,

    I checked your site and see that you did not replace image from the top panel. Go to Static Block > edit Top panel static block and change image in the first column.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 2, 2016 at 11:58

    Hello,

    Login yo your https admin panel and upload use images with https links

    To change https://www.8theme.com/import/xstore/wp-content/uploads/2016/05/breadcrumb-1.png go to Theme Options > General > Breadcrumbs > upload breadcrumbs image.

    To change http://mobileenvi.com/wp-content/uploads/2016/02/blog-placeholder.jpg
    go to Posts > edit posts and use your own secure featured images for every post.

    To change http://mobileenvi.com/wp-content/uploads/2016/06/logo-fixed.png go to Theme Options > General > Header Settings > upload fixed logo.

    To change https://www.8theme.com/import/xstore/wp-content/uploads/2016/05/logo-footer.png
    go to Appearance > Widgets > Footer 1 widget area and replace logo-footer.png

    To change https://www.8theme.com/import/xstore/wp-content/uploads/2016/05/payments.png
    go to Appearance > Widgets > Right Copyrights area > add your image with https path.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 2, 2016 at 11:30

    Hello,

    Please, provide admin panel and FTP access, we’ll check your translation files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 2, 2016 at 11:28

    Hello, @vapejuicy

    I think it would be faster if you contact me on Monday in chat http://prntscr.com/bnu6h7 I’ll be there from 9.00 (UTC +0). And we’ll solve your issues one by one. Have a good weekend too!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 2, 2016 at 11:07

    Hello,

    We use default WP functions for blog images. You can change images size in Settings > Media. Also, add some content for your post and post excerpt will appear.
    Or choose grid design type for your blog, it will be more suitable for such images (Theme Options > Blog & Portfolio > Blog).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 20:04

    Hello,

    Add also the following

    
    .breadcrumbs-type-disable .content-page, .page-content {
        margin-top: 2.86em;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 15:13

    I have checked only art category http://prntscr.com/bni8vf or another one here http://prntscr.com/bniav9 , carousel displays only posts from that category. Don’t understand your problem. Could you provide link to page where is your problem?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 14:39

    Could you check the credentials you provided? Because can’t login.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 14:34

    Hello,

    Done. Check, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 13:54

    Latest version of XStore Core plugin is 1.0.2. But the latest version of XStore theme is 1.2. Plugins version you can check in Dashboard > Plugins and themes – in Appearance > Themes.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 13:31

    Hello,

    Do you want to add the category into menu http://prntscr.com/bngw47 ? Or you created the page and added posts from category to that page? What VC element do you use?
    Provide the link to this page and admin panel access in Private content.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 13:08

    Hello,

    Oh, I see. Sorry, my bad.

    Find code that we provided to you to change sidebar position and replace by following

    .sidebar-position-left > .row {
    display: -webkit-flex;
    display: flex;
    -webkit-flex-wrap: flex-wrap: wrap;
    flex-direction: column-reverse;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 11:28

    Hello,

    First of all backup all the files and BD before update, just in case.
    Then follow the documentation https://www.8theme.com/demo/docs/xstore/#installation_upgrade_23_theme_upgrade

    Could you tell me what exactly is wrong with that page http://prntscr.com/bnfi4d http://prntscr.com/bnfijq

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 10:15

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 08:52

    Hello,

    It’s because of js errors, see http://prntscr.com/bndtdy As a rule, it’s related to additional plugins.
    Do you use third-party plugins? Try to disable them one by one find which one made a problem.

    If it does not help, provide, please, admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 08:21

    Hello,

    It would be better if you could send us screenshot link. There are a lot of programs for these purposes for example lightshot screenshot, infinit, gyazo.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 08:17

    Hello, @quoc2005

    Could you also provide admin panel access and correct FTP credentials? What PHP Memory limit do you have?

    Have you tried one of the steps above?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 07:49

    Hello,

    At the right top corner open Screen Options > Link Target

    See http://prntscr.com/bnd81z

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 07:43

    Hello,

    Could you, please, provide admin panel and FTP access. We’ll check what could be the reason of your problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 07:37

    Hello,

    Unfortunately, that chat does not come bundled with a theme, it’s only for potential customers support. If you want you can install it like the third-party extension. Here is a link to official site https://www.intercom.io/live-chat

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 1, 2016 at 07:31

    Hello,

    Thake our apologies, I see this problem is at the shop and single product page only. We’ll fix this issue in our next update. Meanwhile, add the following code in global custom CSS (Theme options > Styling > Custom CSS)

    
    .bc-type-disable {
        display: none;
    }
    

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2016 at 14:41

    Hello,

    1) Please, provide screenshot of your problem with icons, I can understand what you are talking about. All the settings for product hover you can find in Theme Options > E-Commerce > Product Page Layout http://prntscr.com/bn1pjg
    If you use Products element on home page or any other page you can also find option to enable/disable/change hover of product.

    2) What size it should be? Provide Screenshot how it should be.

    3) We used custom carousel element to create such layout. You can change the settings http://prntscr.com/bn1lrd Or even don’t use carousel if you don’t need it. Just move banners out of that element and create the row with 3 columns. As a rule, every column is full width on mobile, if you don’t like it you can change its width on different devices http://prntscr.com/bn1o17 Everything depends on the end result you need.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 30, 2016 at 14:24

    Hello,

    1) Check the screenshot http://prntscr.com/bn17t3
    2) Provide link to WP where our theme is activated and also would be very good if you add admin panel access in Private Content. Then we’ll be able to fix the problem in no time.
    3) You can add product categories into main/mobile menu http://prntscr.com/bn1f74 . To make subitems with columns layout select Mega Menu design and columns number http://prntscr.com/bn1g3z

    Regards

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Viewing 30 posts - 29,821 through 29,850 (of 30,391 total)
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