Jetpack plugin was the problem. I have disabled that plugin and sent the request to our developers about compatibility with that plugin. Think it will be fixed in next theme update. Until that happened, please, keep it disabled.
Regards
Olga Barlow
Participant
July 12, 2016 at 15:16
Hello,
And admin panel access, please.
Regards
Olga Barlow
Participant
July 12, 2016 at 14:49
Hello,
Could you provide admin panel and FTP access in Private Content area? We’ll check the problem.
Regards
Olga Barlow
Participant
July 12, 2016 at 13:30
Hello,
Unfortunately, there is no such option in our theme. But we plan to add custom cart icon option in future updates.
At present you can change it only by additional customization of you have CSS skills.
I’m glad to hear that problem was solved. Feel Free to ask if you need any other help.
Regards
Olga Barlow
Participant
July 12, 2016 at 13:10
You are welcome!
Regards
Olga Barlow
Participant
July 12, 2016 at 10:01
Hello,
This is Default column content for all the pages and Blog posts if other was not selected in page/post settings. To change Main sidebar content go to Appearance > Widgets > Change widgets in Main Sidebar.
If you want to disable sidebar for page at all then edit page and disable sidebar in page settings http://prntscr.com/brv1bd
Regards
Olga Barlow
Participant
July 12, 2016 at 08:38
Hello,
Thank you. Fixed. Check your site, please.
Regards
Olga Barlow
Participant
July 12, 2016 at 06:33
Hello,
You can disable Comment from Dashboard for all the pages you have. Just go to Pages > select Bulk Actions > Edit or Quick edit if you want to disable them for only one page and choose Don’t Allow from dropdown, see http://prntscr.com/brt2s3
Regards
Olga Barlow
Participant
July 11, 2016 at 18:05
You are welcome! If you like our theme your good comment and 5 stars rating would be much appreciated. You can do it in your Downloads area https://themeforest.net/downloads
Feel free to contact us if you need any other help.
Thanks!
Regards
Olga Barlow
Participant
July 11, 2016 at 18:02
Hello,
Ok, I think new update will be available on Friday, follow us on ThemeForest.
You can leave 5 stars rating for our theme in your account https://themeforest.net/downloads Would be much appreciated.
Very strange bug, seems like first footer column appears twice but only visual. Can’t understand what causes this problem. I have added this issue to bug list for our developer. Meanwhile to fix the issue on your site I created footer using static block (Static Block > Footer). Use it until we fix this problem and release update.
Regards
Olga Barlow
Participant
July 11, 2016 at 13:28
Hello,
Please, update your theme to version 1.3 and check if it fixes your issue. Don’t forget to update XStore core plugin to version 1.0.2.
Reply back in case issue still persists after theme update.
Regards
Olga Barlow
Participant
July 11, 2016 at 13:23
Hello,
I have sent you an updated xstore.pot file that includes this phrase. Open your translation using PoEdit and go to Catalog > Update from POT.
Regards
Olga Barlow
Participant
July 11, 2016 at 13:13
Hello,
For some reason, anonymous functions don’t work with your version of PHP, that’s why we got that error. We fixed it and added this fix in our next update.
Check, please.
Regards
Olga Barlow
Participant
July 11, 2016 at 12:59
You are welcome!
Regards
Olga Barlow
Participant
July 11, 2016 at 12:58
Hello, @ Silvia,
Could you provide us your admin panel and FTP access in Private Content? We’ll check and fix the problem because can’t reproduce this issue on our installs to send you just a code.
Regards
Olga Barlow
Participant
July 11, 2016 at 12:21
Hello,
We are sorry, but we don’t guarantee compatibility with third-party plugins. Sometimes you need additionally customize plugin to make it compatible with our theme. Contact with plugin author about this.
Regards
Olga Barlow
Participant
July 11, 2016 at 10:26
Hello,
Fixed. Check, please.
Regards
Olga Barlow
Participant
July 11, 2016 at 09:38
Hello,
As I can see you have imported default demo content. Tell me, please, what additional home page you want to import and I’ll check.
Regards
Olga Barlow
Participant
July 11, 2016 at 09:33
Hello,
Please, provide admin panel access in the Private Content area. You can send the link of your screenshot, we don’t have option to attach the file.
Regards
Olga Barlow
Participant
July 11, 2016 at 09:30
Hello,
You have disabled Breadcrumbs and enabled Header Overlap option in Theme Options.
I have sent you an updated xstore.pot file where this line is included. Check your registration email, please.
Regards
Olga Barlow
Participant
July 11, 2016 at 08:15
Hello,
The problem was related to your server settings. We are glad that you sorted out.
Keep in mind that you always can find the latest versions of included plugins here https://www.8theme.com/download-plugins/
Regards
Olga Barlow
Participant
July 11, 2016 at 08:13
Hello,
Unfortunately we got the error (Check Private Content).
Regards
Please, contact administrator for this information.
