Issue with tab doesn't contain the text content

This topic has 8 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Olga Barlow

  • Avatar: AD2009
    AD2009
    Participant
    July 11, 2016 at 00:10

    Hi,
    Great theme as always. Are trying to do our setup here and ran straight into an issue on product detail page. The description tab doesn’t contain the text filled in. Have checked in all major browsers and also trying to check the css on my own but without luck.
    Any assistance is greatly appreciated!

    Best regards
    Fredrik

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: AD2009
    AD2009
    Participant
    July 11, 2016 at 09:15

    Also please check breadcrumbs on same page. Links are not active on entire text, just on top pixels. Checked with latest versions of Chrome and MS Edge.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 11, 2016 at 10:26

    Hello,

    Fixed. Check, please.

    Regards

    Avatar: AD2009
    AD2009
    Participant
    July 11, 2016 at 11:11

    Yes. Big thanks on quick support!

    Avatar: AD2009
    AD2009
    Participant
    July 11, 2016 at 11:23

    Ehm. Sorry.. One little thing that wasn’t fixed. Or actually was added.

    On page load the tabs are ok but if you first click in the custom tab (now labeled “Frakt & leveransvillkor”) and then want to go back to description = click on the link #tab_description, there’s suddenly a custom box showing up to the left of the tab area.

    The bug doesn’t happen when clicking from reviews.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 11, 2016 at 13:51

    Hello,

    Very strange bug, seems like first footer column appears twice but only visual. Can’t understand what causes this problem. I have added this issue to bug list for our developer. Meanwhile to fix the issue on your site I created footer using static block (Static Block > Footer). Use it until we fix this problem and release update.

    Regards

    Avatar: AD2009
    AD2009
    Participant
    July 11, 2016 at 14:19

    Yes, very strange indeed. Especially how it can show without any code. But it disappeared when you added the static block, that’s great. That works for me 🙂
    Again, big thanks for great support!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 11, 2016 at 14:58

    You are welcome!

    Your good rating and comment for our theme https://themeforest.net/downloads would be much appreciated. Thanks.

    Regards

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