Coul you provide the link to your site, because I’m not sure if understand structure of your menu. Do you want to show column title but it should not be link? Then use custom link element and # instead of url http://prntscr.com/btydcp
Regards
Olga Barlow
Participant
July 17, 2016 at 13:29
Hello,
Yes, wait, please, update 1.5. Fix for your problem will be included in that update.
Regards
Olga Barlow
Participant
July 17, 2016 at 13:20
You are welcome!
If you like our theme, please, leave a 5 stars rating on ThemeForest.Thanks.
Regards
Olga Barlow
Participant
July 17, 2016 at 13:17
Hello,
This option was added in version 1.3 of our theme. You can enable/disable this link in Theme Options > General > Breadcrumbs http://prntscr.com/bty7in
Please, update theme to version 1.4, this bug was fixed.
Regards
Olga Barlow
Participant
July 14, 2016 at 16:01
Hello,
Provide, please, admin panel and FTP access.
Regards
Olga Barlow
Participant
July 14, 2016 at 15:14
Hello,
Could you check, please, if this problem appears with our theme only or with default WP theme too (TwetySixteen)?
Regards
Olga Barlow
Participant
July 14, 2016 at 11:09
Hello,
Thank you for using our theme!
Explain, please, in details what exactly you want to change, maybe provide screenshot for better understanding.
We are working on rtl version now, so your assistance would be much appreciated! Would you be so kind to translate theme texts for our rtl demo?
Regards
Olga Barlow
Participant
July 14, 2016 at 10:40
Hello,
Could you, please, disable wp debug and check if you can login when it’s disabled?
Regards
Olga Barlow
Participant
July 14, 2016 at 10:34
Hello,
You are welcome! Very nice site and interesting solutions on the single product page, by the way!
Regards
Olga Barlow
Participant
July 14, 2016 at 10:31
Hello,
Thank you. We’ll fix this bug in next theme update. It will be available tomorrow.
Regards
Olga Barlow
Participant
July 14, 2016 at 10:14
Hello,
Thank you for your recommendations! We took them into account and try to implement in one of the future updates.
Regards
Olga Barlow
Participant
July 14, 2016 at 09:49
Hello,
I checked your site and don’t see any problem with the video option of our theme. When you press Video button http://prntscr.com/bsqgj2 popup with video appears and you can watch the video, the same way like on our demo.
Regards
Olga Barlow
Participant
July 14, 2016 at 09:30
You are welcome!
Regards
Olga Barlow
Participant
July 14, 2016 at 09:00
Hello,
We are very upset with this situation and would like to help you to fix issues but can do nothing, unfortunately, because it’s a problem of VC that starts to use flex after last few updates. We’ll give you refund. Follow your request of themeforest.
Regards
Olga Barlow
Participant
July 14, 2016 at 08:41
Hello,
Could you explain your problem more detailed? Have you already installed WordPress and can’t install theme? Or you can even install WordPress? What errors did you get?
Regards
Olga Barlow
Participant
July 14, 2016 at 08:39
Hello,
Add the following code in custom CSS (Theme Options > Styling)
Sorry for the delay in answering. We had some problems with server and I couldn’t send you necessary screenshots to explain in details.
1) This type of menu is MegaMenu.
To create mega menu follow the step below:
a) Go to Appearance > Menus and create menu or just edit existing, drag and drop the menu items where you want them. If you want Megamenu then you need drag and drop your pages or custom link to have subitems with subitems. First level – items that appear in primary menu line. 2-d – columns titles/images or widget areas, 3-d level column items. Save your menu structure. Only after menu saving XStore options appear. Select MegaMenu design for the first level and munber of columns you want to have in the first row.
See screenshot of menu structure that we have for Home item http://prntscr.com/bspbzd
If you need to add image or custom widget area (Shipping Row on our demo) use custom links. See here http://prntscr.com/bspd24
b)For the Image menu item select Design – Image or Image without spacing (depends on your needs), disable title and upload image. You may also change the width of the column within your menu width. For example 4 columns – is 100% and you want image takes 40% instead of standard 25%.
c) To create the last row use Custom Links and select widget area. Set column width – 100%. You may use either existing widget areas or create the custom one (Appearance > Widgets https://www.8theme.com/demo/docs/xstore/#theme_settings_45_widgets_amp_custom_widget_areas ). Add 8theme – Posts widget to display posts/projects like we have in Portfolio item or 8theme – Static Block to show Static block.
2) To remove vertical line use css class without-border or select design Image without spacing for your image, this type of design does not include border http://prntscr.com/bsph4s
To add more space. This Mega Menu has 4 columns, but we selected 5 columns design for the first level and just changed the width of every column.
3) These are posts of blog subcategories. Go to Posts > Categories > create Category with subcategories. Then add this category into menu and select design typeSubcategories + Posts http://prntscr.com/bspnhh
Regards
Olga Barlow
Participant
July 13, 2016 at 18:35
Hello,
Please, provide me the code you used or admin panel access to allow me to check your product settings.
Regards
Olga Barlow
Participant
July 13, 2016 at 18:34
Hello,
Provide, please, admin panel and FTP access. We’ll check what could be the reason of your problem.
Regards
Olga Barlow
Participant
July 13, 2016 at 18:31
Hello,
Can’t check your site without admin panel access.
To change breadcrumbs image go to Theme Options > General > Breadcrumbs > upload or delete breadcrumns image. Also you may use different image for shop page/ all the categories and products. To use different image for these pages go to Pages > edit Shop page > upload featured image.
Also, please, check if you have Shop page and it’s selected in WooCommerce > Settings > Products > Display.
Regards
Olga Barlow
Participant
July 13, 2016 at 18:27
Hello,
Unfortunately, there is no such option in our theme by default. Maybe some additional plugins could implement such function but can’t guarantee full compatibility with third-party plugins.
Regards
Olga Barlow
Participant
July 13, 2016 at 18:24
Hello,
In your case there are 3 ways
1) move that button down. Add .product-information .yith-wcwl-add-to-wishlist{display:block;}
2) Make title smaller
.product-information .yith-wcwl-add-to-wishlist a:hover, .product-info-wrapper .yith-wcwl-add-to-wishlist a:hover {font-size: 0.76rem;}
.product-information .yith-wcwl-add-to-wishlist a, .product-info-wrapper .yith-wcwl-add-to-wishlist a {letter-spacing: 0;}
3) Hide it at all .product-information .yith-wcwl-add-to-wishlist a:hover, .product-info-wrapper .yith-wcwl-add-to-wishlist a:hover {font-size: 0px;}
Choose the one you like more.
Regards
Olga Barlow
Participant
July 13, 2016 at 16:59
Hello,
You did not enable registration in WooCommerce settings and we can’t check My Account page. Please, first of all, check if you created My Account page and set it in WooCommerce > Settings > My Account. If there everything is fine but you still have a problem, provide admin panel access, because can’t check the problem without it.
2. Go to Pages > edit Home page and edit Products VC element on every tab. Select product type and sorting order according to your needs http://prntscr.com/bsg0ja
3. You can create page with content you need (coming soon etc.) and add into menu custom link with title Portfolio for example but link add to this custom page. Once Real Portfolio page will be created you just replace the link in menu.
4. Unfortunately, our Product Categories VC element does not display empty categories. But you may use Woo Product Categories element to add all the categories you have http://prntscr.com/bsg2dc
Regards
Olga Barlow
Participant
July 13, 2016 at 13:55
Hello,
a) We’ll fix issue with breadcrubms padding option in next theme update. Meanwhile, you can add the following code to change the padding:
b) Then you could make padding smaller or change the text
c) Fixed.
If you have any urgent questions you may contact us in chat. I’m available there from Monday-Friday: 8.30 a.m. – 5.30 p.m. (GMT, London)
Regards
Olga Barlow
Participant
July 13, 2016 at 08:59
Hello,
That page is created with using Visual Composer, Visual Composer uses flexbox to positioning elements you see on that page. Flex has some known issues in IE, read more here http://caniuse.com/#search=flexbox
If you check Visual Composer comments area you’ll see their replies about IE “working for those versions will generally slows down development, the percentage of users is really small and they should update and what is more important – working for IE doesn’t allow us to think about new technologies.”
Regards
Olga Barlow
Participant
July 13, 2016 at 07:32
Hello,
1) You have changed menu padding that’s why you have such issue. Do you want to remove border at all or move it down below the menu item?
To remove border at all add the following in child theme style.css:
