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Viewing 30 posts - 29,701 through 29,730 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2016 at 10:44

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2016 at 10:03

    Hello,

    I see. Ok. Let me know if you need any t=other assistance.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2016 at 10:02

    Hello,

    We don’t see products on your site nay more. Checked both child them and parent and have almost the same results https://gyazo.com/cac49c5945edf311b9ac5a3d4cd7f29c and https://gyazo.com/4790905eccf8404ee82a9f56bfe0cdf7

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2016 at 09:49

    Hello,

    You should use either child theme style.css or Custom CSS in theme options http://prntscr.com/bxmkh9

    I have added code and everything works fine.

    Don’t change parent theme files to avoid the problem with next theme update. Also, I see you are using version 1.1, but version 1.5 is available on ThemeForest. I would recommend you to update theme to latest version https://www.8theme.com/demo/docs/xstore/#installation_upgrade_23_theme_upgrade

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 26, 2016 at 09:44

    Hello,

    Upload banner images to see them on frontend.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2016 at 14:40

    Hello,

    Could you specify your issue: can’t you find this VC element or don’t see it on frontend?
    Provide also link to page with problem and admin panel access, use Private Content area to add this information.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2016 at 14:24

    Hello,

    Unfortunately, there is no such option in our Brands List widget.
    If you want to get such effect you may create custom attribute (Products > Attributes) with brands you need and just add for every product necessary brand. Then you can add WooCommerce Layered Nav filter and select your Brand attribute to filter by brands.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2016 at 14:18

    Hello,

    I’m a little bit confused what effect you want to achieve.

    Theme (no matter child theme or parent) has 2 parts of styles: 1) Default styles from style.css and other included css files 2) Theme options that you can change according to your need – hover effects, colors, page/product layouts etc. If you want to create new site with its own styles you need to remember about these 2 things.

    So, if you want to create site with changes in Theme Options and CSS styles you should create child theme, activate and do all the changes you need there. If you want to create few sites that will use different styles for every site you need to create such many child themes as you need. If some parts or changes will be the same copy them into the necessary child theme. If you plan to use the same styles for all the additional sites – just activate the same child theme for every site. Every child theme has it’s own style.css and all the other files. If you made changes in child theme1 it won’t affect child theme2.

    The same for theme options. If you activate child theme you’ll get default theme options from parent theme. If you need to change some options – do this. It won’t affect main site where parent theme is enabled or any other site with child theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2016 at 11:59

    Hello,

    I checked your backend and see that some files have not found status http://prntscr.com/bx7rpq
    It means either you did not install all theme files or have some server problems.

    Could you provide us FTP access, so we’ll be able to check theme files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2016 at 11:15

    Hello,

    Connect to your server via FTP, download your child theme to your local machine. Change folder name and all the other necessary information. Upload this new child theme into themes folder. Go to Network > Themes > activate new child theme. Then activate it on your new site.

    To import theme options from one site to another go the Theme Options > Import/Export > Options > Export options (http://prntscr.com/bx7bqp) after that go to the same area at new site and Import options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2016 at 11:07

    Hello,

    Yes, I have updated theme for you via Dashboard. You may check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2016 at 11:06

    Hello,

    Great. We are glad you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2016 at 11:05

    Hello,

    If you want to disable price on shop page go to Theme Options > Product Page Layout > Show Price > Off.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2016 at 11:02

    Hello,

    Do you mean that with Parent theme load time is 0.48 and with child theme it’s 1.2?
    Could you provide admin panel access, please?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2016 at 10:43

    Hello,

    Now I think that don’t understand you correctly. How do you want to highlight your items? Could you send me screenshot for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2016 at 10:39

    Hello,

    Could you clarify your question? Because I’m not sure if understand you correctly.

    You can edit child theme style.css to add changes you need. Every child theme will have its own changes. That’s why all the sites will look different.
    If you need new child theme use default one from theme package and just change name, description etc. Then copy into themes folder on your sever using FTP. Or make an archive and upload via Dashboard.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2016 at 10:29

    Hello,

    Could you provide correct admin panel access? We need to check Dashboard to help you with demo content installation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 25, 2016 at 10:27

    Hello,

    How did you try to update theme? We checked and everything works fine. Did you update theme from your network settings or from site dashboard? You are using multisite that’s why if you want to update theme you should do it from network settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 23, 2016 at 11:13

    Hello,

    1) At present, all the items of the second level have border even if they don’t have subitems. We’ll fix it in next update. At present to disable right border you can add the additional class to menu without-border http://prntscr.com/bwgedx
    2) Our menu has 3 levels: main menu item, column title, column subitems, your menu – only 2, that’s why it looks different.
    To fix labels position add the following code in custom css(theme options > styling > custom css)

    .item-design-mega-menu .nav-sublist-dropdown .item-level-1 > a{ background-position: right top !important;}

    3) Your slider image is 980×450 px, at the same time slider size is 1240×848 http://prntscr.com/bwgxrj

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 23, 2016 at 08:04

    Hello,

    Your problem was related to incorrect Cache Minify settings. Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 23, 2016 at 08:03

    Hello,

    Please, update your theme to version 1.5. Also don’t forget to update XStore core plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 23, 2016 at 08:01

    Hello,

    Go to Mailchimp > Forms > and compose your form with fields you need. Here is an example of fields that we use http://prntscr.com/bwfn4n

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 21, 2016 at 09:07

    Hello,

    If you have multisite and need a few child themes to activate another one for every separate site you can copy your xstore-child folder and call it xstore-2-child, or similar. Then open up style.css in xstore-2-child, and edit the Theme Name:. Do this for as many different child themes you need.

    After that go to Network Admin > Themes > select Network enable for all you child themes. After that go to every site and enable child theme you need.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 20, 2016 at 15:19

    Hello,

    Check your menu. I have added some images from you media gallery but you can change them.
    Here is an example of your menu structure http://prntscr.com/bv9gak

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2016 at 19:55

    Hello,

    Could you, please, provide the image with design of megamenu that you need. I’ll check and help you to create it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 19, 2016 at 08:22

    Hello,

    1) You should have Post Category with subcategories http://prntscr.com/buol07
    2) Add category in your menu http://prntscr.com/buoltl

    Unfortunately, I see some bug with this option and “Header wide” option. We’ll fix it in next theme update!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2016 at 14:09

    Hello,

    First of all, please, make sure that you use the latest version of our theme because some options were added in version 1.4. Then go to Theme Options > General > Breadcrumbs http://prntscr.com/btymvs there you can find all the necessary settings for breadcrumbs.

    Other Header types and settings you can find in Theme Options > General > Header type + Header settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2016 at 14:03

    Hello,

    The problem is related to your server settings and you can install it via FTP.

    We’ll add the new plugin to the list on Download page on Monday. Meanwhile you can find plugin archive in /wp-content/themes/xstore/theme/plugins/ folder.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2016 at 13:59

    Hello,

    Add the following code in global custom css (Theme Options > Styling > Custom CSS)

    .content-product .product-title a { color: #CA4141;}
    .content-product .price { color: #CA4141;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 17, 2016 at 13:52

    Hello,

    To disable sidebar on My account page edit page and select in the page settings “Without sidebar” http://prntscr.com/btyffe

    Search is default content of the main sidebar. If you want to make this sidebar empty just add the empty text widget into the main sidebar.

    Add the following code in custom CSS (Theme Options > Styling > Custom CSS)
    .woocommerce-MyAccount-title { color: #FFFFFF; }

    We’ll fix it in the next update.

    Regards

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Viewing 30 posts - 29,701 through 29,730 (of 30,391 total)
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