Forum Replies Created

Viewing 30 posts - 29,581 through 29,610 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 12:59

    Hello.

    Please check WP dashboard access, I can’t login. FTP works good.

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 12:53

    Thanks,

    We have added some CSS in custom.css area, please check. Also we will try to fix this bug in our next update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 11:49

    Hello,

    I have updated theme for you.
    If you plan to do any changes in template files use child theme.

    How to update theme you can read here https://www.8theme.com/demo/docs/xstore/#installation_upgrade_23_theme_upgrade
    You may use Envato plugin for auto updates.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 11:30

    Hello,

    Oh, I see. It’s not a bug. To change excerpt you need to edit post excerpt http://prntscr.com/c1wqx2 or remove the text at all and then auto excerpt will be shown.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 11:26

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 11:13

    Hello,

    Go to Appearance > Widgets http://prntscr.com/c1wkx8

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 10:45

    Hello,

    Thanks for using our theme.

    We recommend you to update Xstore to the latest version, after that we will help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 10:22

    Access are incorrect / Please send us correct one / Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 10:13

    Hello,

    Please, provide us your admin panel and FTP access and we will update your theme.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 09:58

    Hello,

    Provide, please, admin panel access. We’ll check what could be the reason of your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 09:04

    Hi, there, thanks for the using our theme,
    To solve this case you should delete custom css = take a look please (screenshot) http://prnt.sc/c1v506

    Add this code custom css.

    .header .blog-description span {
        float: right !important;
    }
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 5, 2016 at 08:08

    Hello,

    Xstore works only with PHP v5.3 and higher.
    We recommend updating your server to PHP v5.5

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2016 at 16:04

    You’re welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2016 at 15:11

    Hello,
    Thanks for using our theme,

    Provide, please, admin panel and FTP access. We’ll try to fix your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2016 at 10:25

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2016 at 10:25

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2016 at 08:52

    Hello,

    Provide, please, admin panel and FTP access. We’ll check what could be the reason of your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2016 at 08:40

    Hello,
    Thanks for using our theme.

    We have updated Xstore theme to version 1.7, please check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2016 at 08:40

    Hello,

    Provide, please, admin panel and FTP access. We’ll check what could be the reason of your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 19:04

    Hello,

    If you don’t need wishlist option just go to Plugins and disable wishlist plugin. It does not affect theme.

    I would recommend to use optimized images, you may use any services suitable for you. We use https://kraken.io/

    Also install cache plugin, for example W3 Total Cache. Use page cache and manual minification. Minify settings http://prntscr.com/c17hjj

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 18:56

    Hello,

    I see. Ok, I’ll send your request to our developers and contact you once get an answer.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 18:54

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 18:53

    Hello,

    Go to Theme Options > Header Settings > Header wide > OFF.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 18:50

    Hello,

    Provide, please, admin panel and FTP access. We’ll check what could be the reason of your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 18:47

    Hello,

    These blocks were created using Widget area and Static Block widget, read more here https://www.8theme.com/demo/docs/xstore/#theme_settings_45_widgets_amp_custom_widget_areas

    If you need to edit this block go to Static Blocks and edit Below the product block.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 18:45

    Hello,

    Check this topic, please, https://www.8theme.com/topic/product-password-protected/ and make sure that your problem is not related to the same widgets.

    Reply back if you have the different issue and provide link to password protected page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 15:16

    Hi, there, 
Thanks for the using our theme,

    We have fixed, check please if its everything fine :)

    If you would like change in footer you can do it through Static Blocks -> footer demo.
    Please add this code in custom.css

    .instagram-pics li {
        list-style: none;
        display: inline-block;
        width: 105px;
        margin: 5px;
    }
    .instagram-pics {
        padding-left: 0;
    }
    @media (min-width: 979px) and (max-width: 1200px) {
    	.instagram-pics li{
    	    width: 85px;
    	}
    }
    @media (min-width: 768px) and (max-width: 979px) {
    	.instagram-pics li{
    	    width: 98px;
    	}
    }
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 10:26

    Hello
    Add the following code in custom.css file.

    .header-type-3 .logo-with-menu, .header-type-4 .logo-with-menu{
        width: 290px;
    }
    @media (min-width: 1200px){
    	.page-wrapper .header-type-3 .main-nav .menu, .header-type-4 .main-nav .menu{
    		width: 880px;
    	}
    }
    @media (min-width: 979px) and (max-width: 1200px){
    	.header-type-3 .logo-with-menu, .header-type-4 .logo-with-menu{
    		width: 240px;
    	}
    }
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 10:08

    Hello,
    Thanks for using our theme.

    You added the words “added code” before your css for inputs styling , that caused an error. If you want to add some comment please insert text after two slashes //
    // added code
    Also please add your css code in Custom CSS fields in theme options or use child theme, because after theme update your changes in style.css will be lost.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2016 at 09:33

    We sent PSD file to your email, please check.

    Regards

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Viewing 30 posts - 29,581 through 29,610 (of 30,391 total)
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