Error when activating xstore theme - by Covocup

This topic has 9 replies, 3 voices, and was last updated 5 years, 9 months ago ago by Olga Barlow

  • Avatar: Covocup
    Covocup
    Participant
    August 4, 2016 at 05:44

    When I attempt to activate the theme, it produces this error:

    Warning: require_once(__DIR__/composer/autoload_real.php) [function.require-once]: failed to open stream: No such file or directory in /home/covocup/public_html/wp-content/themes/xstore/framework/thirdparty/vendor/autoload.php on line 5

    Fatal error: require_once() [function.require]: Failed opening required ‘__DIR__/composer/autoload_real.php’ (include_path=’.:/opt/php52/lib/php’) in /home/covocup/public_html/wp-content/themes/xstore/framework/thirdparty/vendor/autoload.php on line 5

    I followed that path in cpanel and fount autoload.php. This is the content of that file:

    <?php

    // autoload.php @generated by Composer

    require_once __DIR__ . ‘/composer’ . ‘/autoload_real.php’;

    return ComposerAutoloaderInitc19d6f3cbd0b8e6690af9ad0a69c9ca5::getLoader();

    I thought the problem might be with activating the included plugins, so I downloaded them from https://www.8theme.com/download-plugins/ and uploaded the to the site.

    When I attempt to activate Xstore core I get a white screen. I figure that is because the theme will not activate. And when I attempt to activte WPBakery Visual Composer I get:

    Fatal error: Cannot redeclare class Vc_Manager in /home/covocup/public_html/wp-content/plugins/js_composer/js_composer.php on line 33

    So some help getting these activated would be greatly appreciated.

    8 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 4, 2016 at 08:40

    Hello,

    Provide, please, admin panel and FTP access. We’ll check what could be the reason of your issue.

    Regards

    Avatar: Covocup
    Covocup
    Participant
    August 5, 2016 at 02:46

    thanks for your help

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 5, 2016 at 08:08

    Hello,

    Xstore works only with PHP v5.3 and higher.
    We recommend updating your server to PHP v5.5

    Regards

    Avatar: Covocup
    Covocup
    Participant
    August 5, 2016 at 12:58

    I have updated php to 5.5 even though it was 5.4.45 which I thought would be sufficient. I reloaded the theme and now I get a different error message when I try to activate.

    Warning: require_once(/home/covocup/public_html/wp-content/plugins/impreza_js_composer/config/content/vc-custom-heading-element.php): failed to open stream: No such file or directory in /home/covocup/public_html/wp-content/themes/xstore/framework/shortcodes/banner.php on line 141

    Fatal error: require_once(): Failed opening required ‘/home/covocup/public_html/wp-content/plugins/impreza_js_composer/config/content/vc-custom-heading-element.php’ (include_path=’.:/opt/php55/lib/php’) in /home/covocup/public_html/wp-content/themes/xstore/framework/shortcodes/banner.php on line 141

    What do I need to do to fix this one?

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 5, 2016 at 13:46

    We have activated xstore for you, please check if it’s everything fine 🙂

    If you would like to install default pages, you can do it through 8Theme Options->Import/Export-> Import base dummy content / Also we recommend to review video tutorial How to install Xstore theme https://youtu.be/bHE_UhSJM10

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 8, 2016 at 11:02

    Hello,

    Have you sorted out?

    Regards

    Avatar: mglbento
    mglbento
    Participant
    June 8, 2018 at 19:53

    Hi I’m trying to install my xstore theme but, the following error occurs when trying to activate:

    Parse error: syntax error, unexpected T_FUNCTION in /home/pingo864/public_html/wordpress/wp-content/themes/xstore/framework/template-elements.php on line 348

    can you help me ?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 9, 2018 at 08:58

    Hello, @mglbento

    Contact your hosting provider and make sure that PHP version is 5.6 or higher https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
    If you got that error then PHP version is less than 5.3.

    Regards

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