Page 984 – 8theme.com

Forum Replies Created

Viewing 30 posts - 29,491 through 29,520 (of 30,391 total)

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Olga Barlow

Participant

August 13, 2016 at 11:24

Hello,

We have sent IP to your email. Please, make sure that both the credentials are correct before reply back.
We want to help you but we can do nothing if we can’t check files and admin panel setting.

Regards

#136550 Copied In reply to: Cart Not Updated

Olga Barlow

Participant

August 13, 2016 at 10:11

Hello

You have to add your script code (Google Analytics code) in filed Google Analytics Code
See documentation https://support.google.com/analytics/answer/1032385?hl=en

Regards

Please, contact administrator
for this information.

#136545 Copied In reply to: Google analytics code showing in the header of my website

Olga Barlow

Participant

August 13, 2016 at 09:55

Hello

Problem was caused by WP Hide Post plugin.
Once we deactivated plugin and everything works fine.

#136544 Copied In reply to: Categories and Catalog Issue

Olga Barlow

Participant

August 13, 2016 at 08:30

Hello,

Can’t replicate the same problem on our test installs. Could you provide temporary admin panel and FTP access to your site? We’ll check what is the problem.

Regards

#136543 Copied In reply to: Internet Explorer crashes when opening the site.

Olga Barlow

Participant

August 13, 2016 at 08:17

Hello,

Glad to hear the problem has been resolved.
Have a nice day.

Regards

#136541 Copied In reply to: Coming Soon White Page

Olga Barlow

Participant

August 13, 2016 at 08:17

Hello

Glad to hear the problem has been resolved.
Have a nice day.

#136540 Copied In reply to: Visual Composer not showing up in Static Blocks

Olga Barlow

Participant

August 13, 2016 at 08:16

You are welcome!

Regards

#136538 Copied In reply to: Furniture Theme One Click Import

Olga Barlow

Participant

August 13, 2016 at 08:15

Hello, grzesiekkolo,

Thank you for your comment. We already have the design of such header type and create a new version using such type in future. Follow our updates on ThemeForest.

Regards

#136537 Copied In reply to: Private: XStore: Suggestions and proposals

Olga Barlow

Participant

August 13, 2016 at 08:12

Hello,

Please, check if all the plugins that come bundled with out theme are up to date. The latest versions of all the included plugins you can find here https://www.8theme.com/download-plugins/ .

Reply back if you are using the latest versions of theme and plugins but still have the problem. In this case provide admin panel and FTP also.

#136536 Copied In reply to: WP Bakery Plugin Doesn't Work When Updated WordPress

Olga Barlow

Participant

August 13, 2016 at 07:16

Glad to hear the problem has been resolved.
Have a nice day.

#136535 Copied In reply to: Checkout Page Issues on Mobile/Tablet

Olga Barlow

Participant

August 12, 2016 at 14:20

We turned off Ajax Add to cart in Theme Settings and now everything works ok. It will function only if this option is disabled cause this plugin “WooCommerce Product Add-ons” is not compatible with Ajax, and uses the method POST.

Regards

#136512 Copied In reply to: Theme Not passing plugin to shopping cart.

Olga Barlow

Participant

August 12, 2016 at 12:18

Hello

We created a child theme, please check

Regards

#136496 Copied In reply to: Unable to create a child theme

Olga Barlow

Participant

August 12, 2016 at 11:31

Hello,

We added currencies converter just as an example how WPML currencies switcher will look.

If you use another plugin it could require additional customization of style. First of all set necessary plugin settings http://prntscr.com/c4s3hu
and widget settings http://prntscr.com/c4s48j

Regards

#136494 Copied In reply to: Your currency converter feature on the header – does it require the WPML plugin?

Olga Barlow

Participant

August 12, 2016 at 10:55

Hello,

Unfortunately, there is no option in our theme to change portfolio permalinks.
Portfolio page uses default footer from Appearance > Widgets > Footer widget areas.

Regards

#136489 Copied In reply to: Portfolio URL structure

Olga Barlow

Participant

August 12, 2016 at 09:11

Hello

Please, provide admin panel and FTP access in the Private Content area.

#136473 Copied In reply to: footer payment icon

Olga Barlow

Participant

August 12, 2016 at 09:00

Hello,

Enable default WooCommerce theme – Storefront – and check if you have the same problem. Reply back in case problem persists with our theme only.

Regards

#136466 Copied In reply to: Error When Upload images to media library

Olga Barlow

Participant

August 12, 2016 at 08:58

Hello,

WooComerce should not affect theme design. Don’t merge all the scripts.

Regards

#136463 Copied In reply to: Updates misconfigured my website

Olga Barlow

Participant

August 12, 2016 at 08:54

Hello,

We plan to release a new update within next few days. Follow us on ThemeForest.
We are very glad to hear that you like our theme 🙂

Regards

#136461 Copied In reply to: Drinks version

Olga Barlow

Participant

August 12, 2016 at 08:52

You are welcome!

Regards

#136460 Copied In reply to: Sidebar on Brands page

Olga Barlow

Participant

August 12, 2016 at 08:52

Hello,

Provide link to page where we’ll be able to see the problem. Do you use any third-party plugins for checkout? Provide also temporary admin panel access, please.

Regards

#136459 Copied In reply to: Billing form in Checkout page

Olga Barlow

Participant

August 12, 2016 at 08:48

Hello,

You are welcome.

Regards

#136458 Copied In reply to: about automatic popup on mobile

Olga Barlow

Participant

August 12, 2016 at 08:47

Hello,

Have you checked what page speed do you have with default theme?
You are usings WooCommerce + other additional plugins, images. Of course, your site can’t be very light.

Use 810x570px images for banners or disable full width option http://prntscr.com/c4qdds

Regards

#136457 Copied In reply to: gtmetrix: 5s

Olga Barlow

Participant

August 12, 2016 at 08:35

Hello, Simplynbs,

Is this problem solved?

Regards

#136456 Copied In reply to: Furniture Theme One Click Import

Olga Barlow

Participant

August 12, 2016 at 08:34

Hello,

It’s because of plugin you are using – Autoptimize. You have merged scripts http://prntscr.com/c4q869 it caused the problem with scripts https://gyazo.com/cad8a5f2b17b8caa895fbb48ce85fe7d

Regards

#136455 Copied In reply to: Product Section Customization Issues

Olga Barlow

Participant

August 12, 2016 at 08:19

Hello,

Very strange. Have you ever imported this page before?
I have installed this page using manual import for you https://simplynaturalbabystore.com/coming-soon-white/

Regards

#136454 Copied In reply to: Coming Soon White Page

Olga Barlow

Participant

August 12, 2016 at 08:16

Glad to hear the problem has been resolved.
Have a nice day.

#136452 Copied In reply to: Updated the Theme but now a Mess

Olga Barlow

Participant

August 12, 2016 at 08:00

Hello,

What version of IE do you use?
To align button go to Wishlist settings and select button position “Use shortcode” http://prnt.sc/c4pwjo

Regards

#136450 Copied In reply to: Internet Explorer crashes when opening the site.

Olga Barlow

Participant

August 12, 2016 at 07:39

You are welcome!

Regards

#136447 Copied In reply to: Product Categories on Home Page now switching orders

Olga Barlow

Participant

August 12, 2016 at 07:39

Hello,

WPML is plugin that our theme 100% supports. With WPML plugin you’ll be able to create multilingual site, not just add multicurrency.

But there are also other plugins, for example, this one https://wordpress.org/plugins/woocommerce-currency-switcher/ and many paid plugins. All depends on features you need.

Regards

#136446 Copied In reply to: Your currency converter feature on the header – does it require the WPML plugin?

Olga Barlow

Participant

August 12, 2016 at 07:30

Hello

Please, show on the screenshot what exactly is wrong.
Cause we do not see any issues

Regards

#136442 Copied In reply to: Theme Not passing plugin to shopping cart.
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Viewing 29,520 results - 29,491 through 29,520 (of 30,391 total)

Viewing 30 posts - 29,491 through 29,520 (of 30,391 total)

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Forum Replies Created

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