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Viewing 30 posts - 29,431 through 29,460 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 30, 2016 at 07:46

    Hello,

    You see this message because you have disabled all the slides in slide settings http://prntscr.com/cbyxxw
    Please, enable at least one slide. If you want to hide slider on mobile do this from slider settings http://prntscr.com/cbyysz

    Detailed information about slider settings you can find here https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 30, 2016 at 07:22

    Hello,

    What version of our theme do you use? Provide link to your site in Private Content area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 30, 2016 at 07:19

    Hello,

    Please, check all the short product descriptions for the products listed on page with the problem. Very likely you did not close some tag.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 29, 2016 at 17:30

    You are welcome! Have a nice day too!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 29, 2016 at 17:21

    Hello,

    Could you, please, check now if the problem still persists? Do you have this issue on other pages or on this page only?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 29, 2016 at 16:33

    Hello,

    You have set it in MailChimp settings http://prntscr.com/cbqbsb

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 29, 2016 at 16:20

    Hello,

    Check the setting of SEO plugin that you use. It’s not related to our theme settings, you may enable default theme and check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 29, 2016 at 16:14

    Hello,

    You can’t change links if you use [share] shortcode. You can only enable or disable share icons in Theme Options http://prntscr.com/cbq2mc
    If you just want to add icons with links to your social accounts use Social Links VC element http://prntscr.com/cbq378

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 29, 2016 at 10:07

    Hello,

    Edit page using Visual Composer. Find section with Call to Action elements and edit these elements, change url for your buttons http://prntscr.com/cblroi or use theme shortcode to add new button.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 29, 2016 at 08:07

    Hello,

    There is no such option like checkbox filters in WooCommerce by default, only drop-down or list. You need third-party plugins to add advanced filters, for example, https://codecanyon.net/item/woocommerce-product-filter/8514038

    Depending on plugin you want to use you may need additionally customize theme or plugin to make them compatible. Unfortunately, it’s not possible to make theme compatible with all the existing plugins.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 29, 2016 at 07:46

    Hello,

    Could you provide screenshot, please? I checked your menu and don’t see any item with drop-down type.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 29, 2016 at 07:37

    Hello,

    We can’t reproduce these errors on our test installs. Could you provide the link to your site, admin panel and FTP access in Private Content area? Also, tell me on what page did you get errors?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 29, 2016 at 07:25

    Hello,
    We did not face problems with Visual Composer. Could you, please, provide link to the page with problem and admin panel and FTP access to your site? Also, describe in details what problems with VC do you have?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 19, 2016 at 16:56

    Hello,

    Unfortunately, it’s not one line of code and additional customization is not included in our base support. You may fill the form and send customization request https://www.8theme.com/customization-services/ Our customization team will check it and send you an answer on Monday.
    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 19, 2016 at 16:45

    Hello,

    Go to Theme Options > E-Commerce > Product Page Layout > and enable add to cart button http://prnt.sc/c7rjb6 + choose Hover effect > Default.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 19, 2016 at 16:39

    Hello,

    1) If you disable footer it disables both prefooter, footer, copyrights. If you want to show only prefooter content for some pages only you may just add it like page content at the bottom of the page.

    2) Check what position do you have in theme options http://prntscr.com/c7s208 Very likely you selected left sidebar position for shop page only in page settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 19, 2016 at 16:09

    Hello,

    There is no way to change it using css only. If you have PHP skills you may try to customize theme. Our breadcrumbs functions you can find in xstore/framework/template-elements.php.

    Use child theme if you decide to change any functions or template files! You can find child theme archive in theme package.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 19, 2016 at 15:53

    Hello,

    You may change hover effects in Theme Options http://prntscr.com/c7rjb6 and for element http://prntscr.com/c7rkl2 Unfortunately, there are no other options for Product element at present. But I sent the request to our developer to add option to disable hover effect at all. I think it will be added in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 19, 2016 at 15:35

    Hello,

    First of all, additional custom block is custom block that is displayed below the product tabs. You selected shop sidebar static block that shows banner like we have on shop page with placeholder instead of real image http://prntscr.com/c7re13 You may go to Dashboard > Static Blocks > edit Shop sidebar static block and you’ll see the banner element there.

    If you want to enable sidebar for single product page go to Theme Options > E-Commerce > Single Product > and select sidebar position.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 19, 2016 at 14:01

    Hello,

    Ah, I see.
    1) You may use one of fontawesome icons http://fontawesome.io/icons/ and use text widget to add icon in left topbar (Dashboard > Appearance > Widgets > Top bar widget area)
    For example <i class="fa fa-phone" aria-hidden="true" style="margin-right:5px;"></i> +39 436 46 54

    or your image http://prntscr.com/c7podi

    2) Create menu structure http://prntscr.com/c7pwub Settings for the first level http://prntscr.com/c7px96
    Settings for the image item http://prntscr.com/c7pxud
    And add the following code in desctop custom css area http://prntscr.com/c7pyt7

    .item-design-mega-menu .nav-sublist-dropdown .item-design2-image {
        padding-right: 20px ;
        padding-left: 20px ;
    }

    3) a) Go to Static Block and create static block, for example http://prntscr.com/c7q09
    Or you may import our static block, I have sent you xml import file to your registration email (go to Tools > Import > WP).
    b) Once you created or imported static block go to Appearance > Widgets and create Custom Widget area and add 8theme – Static Block widget into this new custom area. Select your menu static block from the drop-down list http://prntscr.com/c7q2fw
    c) Add custom link menu item with following settings http://prntscr.com/c7q43s

    d) You may split it into 2 columns and just hide column title for the second column http://prntscr.com/c7q5lt

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 19, 2016 at 13:11

    Hello,

    Sorry for some delay.

    If you don’t have the blog page you need to create it and set as Blog in Settings > Reading. Read here https://www.8theme.com/demo/docs/xstore/#pages_55_blog_page
    You can find all the main moments to set up our theme
    In theme documentation. If you need any additional information you can ask here on forum and you will get the response during 24 hours. Or contact us in live chat that you can find at the right bottom of the page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 19, 2016 at 13:07

    Hello,

    Go to Pages > edit Home page > Edit Banner with text element http://prntscr.com/c7pgvo and edit banner image http://prntscr.com/c7phfnn , content and other options you want.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 19, 2016 at 13:04

    Hello,

    To translate Empty cart content go to Theme Options > E-Commerce > Shop > Text for empty cart http://prntscr.com/c7pg25

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 19, 2016 at 10:33

    Hello,

    One problem that I see is that you need to go to Appearance > Widgets and set all your widgets to appropriate widget areas. Child theme is a new theme and when you activate it first time WP messes up all the widgets.

    If I miss something, provide screenshot, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 19, 2016 at 10:03

    Hello,

    Please, update your theme to version 1.8. We have added this option http://prntscr.com/c7nf1o

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 19, 2016 at 09:57

    Hello,

    Go to Product > edit OPTI-MYST 400 CASSETTE ÉLECTRIQUE-EAU POUR CHEMINÉE-FOYER-ENCASTRER product scroll down to 8theme Product Options and remove static block http://prntscr.com/c7nc60

    If you want just to change the image go to Static Blocks > find static block you used for your product and edit it and Banner element image. Don’t forget to enable Visual Composer for static blocks, see https://www.8theme.com/demo/docs/xstore/#theme_settings_44_static_blocks

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 18, 2016 at 15:54

    You are welcome. Feel free to ask if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 18, 2016 at 08:25

    Hello,

    Thank you for using our theme and we appreciate that you like it.

    1) To add content in top bar go to Appearance > Widgets > There you’ll find top bar areas http://prntscr.com/c76lqu
    You can add Social Links Widget to add social icons, or text widget with any other content.

    2), 3) You can use the image as menu item of second, third level. You can see it on our demo, for example ,http://prntscr.com/c76mng Detailed information what structure you need to create, how to add image or last grey row with icons you can find here https://www.8theme.com/topic/mega-menu-6/#post-133532

    Feel free to ask if you need any other detailed explanations.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 18, 2016 at 08:08

    Hello,

    We have checked your site with the official WooCommerce theme and see the same problem, it means that it’s not related to our theme. Check the plugin settings, try to disable third-party plugins and check if problem still persists. Enable them one by one to find out which one could be the reason of your issue.

    We are able to provide support for issues related strictly to our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 18, 2016 at 07:54

    Hello,

    I’m glad that you sorted out.
    Have a good day!

    Regards

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    Viewing 29,460 results - 29,431 through 29,460 (of 30,391 total)
Viewing 30 posts - 29,431 through 29,460 (of 30,391 total)
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