Mobile view of order page not responsive

This topic has 3 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Olga Barlow

  • Avatar: nfinance2
    nfinance2
    Participant
    August 18, 2016 at 01:10

    When customers are on mobile devices and want to go back to their orders via their account page, they cannot see the options available to the right such as “pay” “view” “cancel” “print invoice” unless they turn their device horizontal. This portion of the page is too far to the right side to view so they are automatically in “view” mode and cannot see the select buttons for additional options.

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: nfinance2
    nfinance2
    Participant
    August 18, 2016 at 03:04

    This has been resolved, we found out it is with customers that have enabled a large text feature on their cellphones.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 18, 2016 at 07:54

    Hello,

    I’m glad that you sorted out.
    Have a good day!

    Regards

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