Forum Replies Created

Viewing 30 posts - 28,921 through 28,950 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2016 at 11:35

    Hello,

    No, unfortunately, we don’t have such widget because every newsletter plugin comes with its own widget. But you can use custom css styles to change Mailjet widget styles if you have some CSS skills. If you don’t you may order our customization service. We would be glad to help you with this small customization if you be so kind and set 5-stars rating for our theme 😉

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2016 at 11:24

    Hello,

    Copyrights content you can manage via Appearance > Widgets only. All the available copyrights settings you can find in Theme Options > Styling > Copyrights.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2016 at 11:21

    Hello,

    Emails is WooCommerce option and it’s not related to our theme. Detailed information about WooCommerce emails you can find here https://docs.woocommerce.com/document/email-faq/

    Feel free to ask if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2016 at 11:16

    Hello,

    Ajax search works for the search in header only, we don’t have Ajax search widget. To enable search in the header go to Theme Options > Header Settings > Enable search form in header > On.

    Provide screenshot “sub-menu” that you want to customize. Are you talking about the custom main menu for every page? Yes, you can choose in in page settings.

    Loco Translate plugin helps you just translate theme to another language. In case you want to have multilingual site, you should use WPML (premium plugin) or Polylang (free) or qTranslate (free) plugins.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2016 at 11:01

    Hello,

    1) Stripe problem. Please, Enable default WooCommrce theme – Storefront, disable XStore Core plugin and check if you have this issue with Stripe method. Reply back in case problem persists with our theme only! If you see the same issue even with official WooCommerce theme, please, check WooCommerce documentation and settings. Contact with WooCommerce support because we are able to provide support for issues related strictly to our theme.

    2) Styles. Provide me temporary admin panel and FTP access, I’ll check what could be the reason of your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2016 at 10:49

    Hello,

    I have enabled XStore core plugin and did not face any 500 error. We did not change anything.
    Please, check your site and confirm that everything works fine.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2016 at 10:31

    Hello,

    Sorry for some delay in answering. We plan to include powerful plugin to allow users create pricing tables with unlimited variations. At this stage, we are waiting for the answer from plugin author with permission to include it in our theme.

    Once we get the positive answer we’ll release new update with pricing tables.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 20:45

    Hello,

    If you want to show Product title in breadcrumbs keep “Show product name above the price” option disabled http://prntscr.com/cvj9hh

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 20:37

    Hello,

    What plugin do you use for auto updates?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 20:35

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 20:35

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 20:34

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 20:33

    Hello,

    Provide, please, temporary admin panel access. Think it will be faster if I’ll show you or real example.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 15:25

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 15:25

    Hello,

    You need to choose carousel type of slider and set smaller width of slider grid https://www.themepunch.com/revslider-doc/slider-setup/#slidertype

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 15:20

    Hello,

    Problem caused by one of your third-party plugin – WooSidebars, once I have disabled it I see the sidebar.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 15:06

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 15:05

    Hello,

    If you have problem with XStore Core plugin provide, please, temporary admin panel and FTP access. We’ll check what could be the reason of your problem.

    You don’t need activation for VC plugin https://www.8theme.com/demo/docs/xstore/#plugins_34_activation_and_purchase_codes

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 15:03

    Hello,

    Oh, I see. Unfortunately, it’s not our theme issue but Visual Composer plugin problem and PrettyPhoto that is included into VC plugin.
    Check this post, maybe it will help you
    http://stackoverflow.com/questions/39239563/prettyphoto-jumps-to-the-top-of-the-page-when-closed

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 14:02

    Hello,

    Thank you for your suggestions! I sent them to our developers’ team and we’ll implement them in future if these changes won’t affect WooCommerce.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:58

    Hello,

    If you want to use header text color white use color scheme in header settings http://prntscr.com/cvdj1i don’t use white color in Typography options http://prntscr.com/cvdjgv because it will change the color for both header and fixed header.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:51

    Hello,

    You provided the incorrect link for Backend.
    Please, make sure that you have added widgets into Shop page sidebar widget area.

    If everything is fine in backend but problem still persists, provide temporary admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:47

    Hello,

    Provide link to your site, please, and temporary admin access.
    When you are logged in our theme displays drop-down menu for My account Link. This feature was added in version 1.2 of our theme http://prntscr.com/cvdelh . What was your previous theme version?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:38

    Hello,

    How to translate our theme you can read here https://www.8theme.com/demo/docs/xstore/#translation_101_nbspbase_theme_translation
    User Loco translate plugin. Also, don’t forget to localize WooCommerce https://docs.woocommerce.com/document/woocommerce-localization/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:36

    Hello,

    Ok. I’m glad that you sorted out. Feel free to ask if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:26

    Hello,

    Could you, please, provide me temporary admin panel and FTP access?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:15

    Hello,

    XStore has default WooCommerce search that does not have the option to search by SKU. That’s why if you want to search by SKU for your products you need to use the additional plugin. There are lots of search plugins available (free and paid), so you may choose the one that suits your needs.

    Provide, also, screenshot of your problem with design of search for our better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 13:07

    Hello,

    Add the following code in Theme Options > Styles > Custom CSS

    .page-template-blank .fixed-header {
        display: none;
    }

    We’ll fix it in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 12:59

    Hello,

    You may upload custom logo in page settings (8theme – Layout options) and also chose Header overlap option http://prntscr.com/cvct8y

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2016 at 12:57

    Hello,

    Go to Theme options > General > Layout > choose Boxed, then go to Theme Options > Styling > Content > and choose Side bg color and content color.

    Regards

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Viewing 30 posts - 28,921 through 28,950 (of 30,391 total)
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