Hello,

We have reset it and you can still use it.
But keep in mind for future references: you can use 1 license for 1 project (dev and production sites) according to ThemeForest license policy https://themeforest.net/licenses/standard

Regards

Hello,

Have you tried Designate Space option https://prnt.sc/26c2gb1 described here https://www.sliderrevolution.com/documentation/module-general-settings/ ?

Custom code is in place and it’s applied for the row https://prnt.sc/26c2fow

Regards

Hello,

1) Can’t connect to your FTP https://prnt.sc/26c2dq3
What FTP host should we use?
2) Provide us with link to product where you use conditions to check and help you.

Regards

Hello,

You just need to change the canonical URL of the demo content according to your needs. You change the demo content text and also need to change that.
We use that on demo for SEO purposes and that’s why it automatically comes in the demo content as all the other demo content and links that we have on demo.

Regards

Hello,

I checked your checkout page and don’t see issues with the duplication https://prnt.sc/26c1d7y or with the responsive https://prnt.sc/26c1e7l
So, have you sorted out?
Or describe your actions step by step to reproduce the problem.

Regards

Hello,

If your hosting told your that issue is related to WordPress Heartbeat API

This can sometimes mean that something is incorrectly configured or coded within your website. When looking at some of the recent processes I noticed you have a large amount of requests to /home2/sabezon9/organic.sabezon.com/wp-admin/admin-ajax.php showing which is associated with the WordPress Heartbeat API. You could disable it to make changes to reduce the amount of processes created by it, here is a support article with more information https://www.hostgator.com/help/article/wordpress-heartbeat

Then try to follow their instructions https://www.hostgator.com/help/article/wordpress-heartbeat and try to disable that. You can use child theme for this purpose.

Regards

Hello,

We have contacted plugin author to get the latest version. We’ll update the plugin in the Downloads area once they reply back with an updated archive. Thank you for your report.

Regards

Hello,

Nope, we don’t have such an option for the search input, unfortunately. It requires additional customization or use a third-party plugin to implement such search.

Regards

Hello,

Could you, please, provide us with temporary WP Dashboard access to your site? We need to check the described issue.

Regards

Hello,

Take our apologies but we need a little bit more time because of the holidays.
Do you have any compatibility issues with the new version of WooCommerce or WordPress?
Because the latest released version does not have problems with that as we know.

Regards

Hello,

Search is built-in. Code of the search is included in both XStore theme and XStore core plugin. Besides we use special library to display ajax search results. So, it’s not 2 lines of customization, unfortunately. PHP nad also JS files of the core plugin should be customized, so don’t think that you’ll be able to do this by yourself without problems with the next theme updates.

You may look for the third-party search plugins that have everything you need and replace the built-in search with the third-party search.

Regards

Hello,

I have imported home page. Do you want to implement the same transparent header over the page slider? Do you need the same footer as on that page or the footer that you already have is suitable for you?

Regards

Hello,

I don’t see any screenshot.
Also, do you have the mentioned issue when any other default WP theme is activated, not the XStore theme? Could you, please, use Lightshot screenshot tool and share link to your screenshot with the default theme and with the XStore theme activated for better understanding?
Because our theme should not cause any problems with the admin bar. In case you have the same issue even with any other WP theme then you need to contact WordPress support.

Regards

Hello,

Shop page is an archive WooCommerce page. If you use default page (not page template created using Elementor Pro) then you can manage the shop page settings under Theme Options > WooCommerce > Shop > Shop page layout, product styles etc. If you want to replace the default shop page by page created using Elementor Pro then follow the Elementor Pro docs https://elementor.com/help/creating-a-woocommerce-archive-template/

Vertical gallery is available for the built-in XStore single product templates and single product builder (Theme Options > WooCommerce > Single product). If you want to use the Elementor Pro to create single product then theme options for the single product won’t be applied, only settings that you set for the Elementor Pro elements of the single product.

Regards

Hello,

I don’t see any blue hover for the button on the single product page https://gyazo.com/94f29c3c38c508bfb312687103814e4e
Could you, please, provide us with link to the page with the issue?

Regards