Delivery services are duplicated and the checkout page is not responsive

This topic has 4 replies, 3 voices, and was last updated 2 years, 3 months ago ago by Olga Barlow

  • Avatar: racshen
    racshen
    Participant
    January 8, 2022 at 07:40

    Hello! There are two big problems on the checkout page:
    1.Duplicated delivery services https://skr.sh/sBuzCx0ytA6
    2.The block of delivery and payment is not adaptive https://skr.sh/sBuFPtiXjAs
    How can I solve these problems?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 8, 2022 at 14:29

    Hello,

    Do you use an additional plugin to add this? Have you tried to contact the plugin support first? Do you have the same situation when a default theme, like Storefront, is activated on your site?

    Regards

    Avatar: racshen
    racshen
    Participant
    January 8, 2022 at 16:06

    Activated the Storefront theme here https://skr.sh/sBuwUQb1p4q, checked the order, there is no delivery dubbing here
    https://skr.sh/sBuFSnikpkT So it’s not about plugins, it’s about the template!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 10, 2022 at 11:47

    Hello,

    I checked your checkout page and don’t see issues with the duplication https://prnt.sc/26c1d7y or with the responsive https://prnt.sc/26c1e7l
    So, have you sorted out?
    Or describe your actions step by step to reproduce the problem.

    Regards

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