Forum Replies Created

Viewing 30 posts - 28,741 through 28,770 (of 30,391 total)
1 2 3 … 958 959 960 … 1,012 1,013 1,014
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 16:11

    Hello,

    Unfortunately, Shop page (and all the children pages: product categories, products), Blog page use default footer only. At present custom footer and prefooter could be used for simple pages only. I send request to our developers and if option to use custom footer for the shop page could be added you’ll see it in one of the next updates.

    Regards

    #144337 Copied In reply to: Static block in footer on Shop page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 15:59

    Hello,

    I have added some styles to align sign in link. If you want to add any content next to it use Right Sidebar widget area (Appearance > Widgets). Because you moved this area our widgets will be unstyled and you will need additionally customize them.

    If you need our help with additional customization you may send request here https://www.8theme.com/customization-services/ because such service is not included in our basic support.

    Regards

    #144334 Copied In reply to: Sing in link next to cart and highlight current item in menu
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 15:33

    Hello,

    I checked your site in a few different browsers and don’t see the problem with quick view anymore.

    Regards

    #144328 Copied In reply to: Quick view of product does not work properly in the last update!
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 15:30

    Hello,

    Plugin adds a link with additional image http://prntscr.com/d02j6k and you get it twice. I think plugin author will be more helpful in this case.

    Regards

    #144327 Copied In reply to: there was a problem with your action on Theme options panel
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 14:36

    Hello,

    You are welcome!

    Regards

    #144322 Copied In reply to: Google maps api key
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 14:35

    Hello,

    I fixed it on your site. I found the reason of problem. We’ll also fix it in ou next update.

    Regards

    #144320 Copied In reply to: Little issue on shop page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 14:20

    Hello,

    Yes, sure.

    Regards

    #144311 Copied In reply to: Xstore Engineer Slider
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 14:17

    Hello, @SupaDucta

    Go to Theme Options > Styling > Custom CSS and add the following code

    .nav-sublist-dropdown:before {
    top: -50px;
    height: 70px;
}

    Regards

    #144307 Copied In reply to: Sub-menu desapears if I move the cursor down with fixed menu
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 14:14

    Hello,

    Ok, sure. Feel free to ask if you need any other help.

    Regards

    #144305 Copied In reply to: Image resizing/presentation issues
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 13:03

    Hello,

    I see. Could you, please, provide temporary access to your admin panel? We’ll try to help you.

    Regards

    #144150 Copied In reply to: Image resizing/presentation issues
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 12:50

    You are welcome!

    Regards

    #144149 Copied In reply to: translation in single product page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 12:49

    Hello,

    Check the Contact Form 7 topic http://contactform7.com/faq/i-see-green-border-response-but-i-never-receive-mail/

    Do you have this issue with our theme only or with default WP theme too? We are able to provide support for issues related to our theme only.

    Regards

    #144148 Copied In reply to: Contact Form – Not receiving emails
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 12:44

    Hello,

    Use child theme if you plan changes! https://www.8theme.com/demo/docs/xstore/#child_theme
    To change single product page layout you need to edit
    xstore/woocommerce/single-product-content.php

    You can choose Default hover effect (Theme Options > E-Commerce > Product Page Layout > Buttons hover > Default) if you don’t like this type of hover and want to edit another one, then you need to edit xstore/woocommerce/content-product.php

    Regards

    #144145 Copied In reply to: Edit the product detail view
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 12:39

    Hello,

    You have translated one quantity string, but there was one more and it was untranslated. Check your site now.

    Regards

    #144142 Copied In reply to: translation in single product page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 10:46

    Hello,

    We’ll add compatibility with this plugin in one of our next updates.

    Regards

    #144124 Copied In reply to: Problem with zoom magnifier
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 10:36

    You are welcome. I’m glad that you sorted out.

    Regards

    #144123 Copied In reply to: Default Background for Images
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 10:32

    Hello,

    Could you describe me in details what is different from demo hipster shop page? Provide, please, link to your site.

    Regards

    #144122 Copied In reply to: I import the Hipster demo, and the Shop page?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 10:30

    Hello,

    Theme Options related to Redux plugin. We have created topic for plugin author (https://github.com/reduxframework/redux-framework/issues/3158). Once we get any response I’ll inform you.

    About price issue. I have enabled default WooCommerce theme – Storefront and see the same issue. Suppose you need to contact plugin author to get help. We’ll be able to help you only in case problem appears with our theme only.

    Regards

    #144121 Copied In reply to: there was a problem with your action on Theme options panel
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 09:22

    Hello,

    It’s because you use .png images with transparent bg for your hover image. To fix this situation you either need to add the following code in Theme Options > Styling > Custom CSS
    .content-product .product-image-wrapper.hover-effect-swap .image-swap {background-color: #fff;}
    or replace images and use images with bg.

    Regards

    #144108 Copied In reply to: Image Overlap on Hover
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 09:08

    Hello,

    Could you provide me the link to page where we’ll be able to see this issue? Because we don’t have such problem on our installs.

    Regards

    #144102 Copied In reply to: Little issue on shop page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 09:05

    Hello,

    Do you use default VC element or GMAPS for VC. The last one has API key field http://prntscr.com/czidd2
    As we can see default Visual Composer has not added this option yet.

    Regards

    #144101 Copied In reply to: Google maps api key
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 08:29

    You are welcome!

    Regards

    #144096 Copied In reply to: Error on Portfolio page
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 08:28

    You are welcome!

    Regards

    #144095 Copied In reply to: How can i quit the space between the page and the footer?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 08:28

    Ok, sure. You are welcome!

    Regards

    #144094 Copied In reply to: Global Custom CSS does not work
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 08:26

    You are welcome!

    Regards

    #144093 Copied In reply to: Price Filter is not being shown
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 08:25

    Hello,

    Ok. I’m glad that you sorted out.

    Regards

    #144092 Copied In reply to: Specify / Hide Parent Blog Categories (and their children) from Sidebar widget
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 07:45

    Hello,

    It’s not related to Envato account connection. You can activate Visual Composer only in case you bought individual plugin license. If you use plugin as part of our theme you don’t need activation. Read more here https://www.8theme.com/demo/docs/xstore/#plugins_34_activation_and_purchase_codes

    Regards

    #144084 Copied In reply to: Visual Composer Activation
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 07:42

    Hello,

    I have sent you the files. Check the registration email, please.

    Regards

    #144082 Copied In reply to: Quick view of product does not work properly in the last update!
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 07:32

    Hello,

    Tell me when problem will be solved by plugin author. If after that problem with our element still persists reply back here and we’ll check what could be done from our site.
    Don’t forget to tell the plugin author that problem persists with default WooCommerce Sale shortcode.

    Regards

    #144081 Copied In reply to: Xstore Engineer Slider
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 07:28

    You are welcome!

    Regards

    #144080 Copied In reply to: Problem with Variant Center Menu
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    Viewing 28,770 results - 28,741 through 28,770 (of 30,391 total)
Viewing 30 posts - 28,741 through 28,770 (of 30,391 total)
1 2 3 … 958 959 960 … 1,012 1,013 1,014

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