Forum Replies Created

Viewing 30 posts - 28,741 through 28,770 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 16:11

    Hello,

    Unfortunately, Shop page (and all the children pages: product categories, products), Blog page use default footer only. At present custom footer and prefooter could be used for simple pages only. I send request to our developers and if option to use custom footer for the shop page could be added you’ll see it in one of the next updates.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 15:59

    Hello,

    I have added some styles to align sign in link. If you want to add any content next to it use Right Sidebar widget area (Appearance > Widgets). Because you moved this area our widgets will be unstyled and you will need additionally customize them.

    If you need our help with additional customization you may send request here https://www.8theme.com/customization-services/ because such service is not included in our basic support.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 15:33

    Hello,

    I checked your site in a few different browsers and don’t see the problem with quick view anymore.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 15:30

    Hello,

    Plugin adds a link with additional image http://prntscr.com/d02j6k and you get it twice. I think plugin author will be more helpful in this case.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 14:36

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 14:35

    Hello,

    I fixed it on your site. I found the reason of problem. We’ll also fix it in ou next update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 14:20

    Hello,

    Yes, sure.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 14:17

    Hello, @SupaDucta

    Go to Theme Options > Styling > Custom CSS and add the following code

    .nav-sublist-dropdown:before {
        top: -50px;
        height: 70px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 28, 2016 at 14:14

    Hello,

    Ok, sure. Feel free to ask if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 13:03

    Hello,

    I see. Could you, please, provide temporary access to your admin panel? We’ll try to help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 12:50

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 12:49

    Hello,

    Check the Contact Form 7 topic http://contactform7.com/faq/i-see-green-border-response-but-i-never-receive-mail/

    Do you have this issue with our theme only or with default WP theme too? We are able to provide support for issues related to our theme only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 12:44

    Hello,

    Use child theme if you plan changes! https://www.8theme.com/demo/docs/xstore/#child_theme
    To change single product page layout you need to edit
    xstore/woocommerce/single-product-content.php

    You can choose Default hover effect (Theme Options > E-Commerce > Product Page Layout > Buttons hover > Default) if you don’t like this type of hover and want to edit another one, then you need to edit xstore/woocommerce/content-product.php

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 12:39

    Hello,

    You have translated one quantity string, but there was one more and it was untranslated. Check your site now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 10:46

    Hello,

    We’ll add compatibility with this plugin in one of our next updates.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 10:36

    You are welcome. I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 10:32

    Hello,

    Could you describe me in details what is different from demo hipster shop page? Provide, please, link to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 10:30

    Hello,

    Theme Options related to Redux plugin. We have created topic for plugin author (https://github.com/reduxframework/redux-framework/issues/3158). Once we get any response I’ll inform you.

    About price issue. I have enabled default WooCommerce theme – Storefront and see the same issue. Suppose you need to contact plugin author to get help. We’ll be able to help you only in case problem appears with our theme only.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 09:22

    Hello,

    It’s because you use .png images with transparent bg for your hover image. To fix this situation you either need to add the following code in Theme Options > Styling > Custom CSS
    .content-product .product-image-wrapper.hover-effect-swap .image-swap {background-color: #fff;}
    or replace images and use images with bg.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 09:08

    Hello,

    Could you provide me the link to page where we’ll be able to see this issue? Because we don’t have such problem on our installs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 09:05

    Hello,

    Do you use default VC element or GMAPS for VC. The last one has API key field http://prntscr.com/czidd2
    As we can see default Visual Composer has not added this option yet.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 08:29

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 08:28

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 08:28

    Ok, sure. You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 08:26

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 08:25

    Hello,

    Ok. I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 07:45

    Hello,

    It’s not related to Envato account connection. You can activate Visual Composer only in case you bought individual plugin license. If you use plugin as part of our theme you don’t need activation. Read more here https://www.8theme.com/demo/docs/xstore/#plugins_34_activation_and_purchase_codes

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 07:42

    Hello,

    I have sent you the files. Check the registration email, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 07:32

    Hello,

    Tell me when problem will be solved by plugin author. If after that problem with our element still persists reply back here and we’ll check what could be done from our site.
    Don’t forget to tell the plugin author that problem persists with default WooCommerce Sale shortcode.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 27, 2016 at 07:28

    You are welcome!

    Regards

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Viewing 30 posts - 28,741 through 28,770 (of 30,391 total)
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