Page 952 – 8theme.com

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Viewing 30 posts - 28,531 through 28,560 (of 30,337 total)

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Olga Barlow

Participant

November 9, 2016 at 20:09

Hello,

Could you, please, provide me temporary admin panel and FTP access. I’ll update your theme and check why Fixed image option does not work for you. If you use any server cache (CloudFlare), please, disable it.

#145432 Copied In reply to: How to set Single Product Page to "Fixed Image"

Olga Barlow

Participant

November 9, 2016 at 20:07

Hello,

Go to Static Blocks > find block Below the products and edit it https://www.8theme.com/demo/docs/xstore/#theme_settings_44_static_blocks
If you want just delete that info go to Appearance > Widgets > remove widget from Below the product widget area
https://www.8theme.com/demo/docs/xstore/#theme_settings_45_widgets_amp_custom_widget_areas

Regards

#145431 Copied In reply to: how to rewrite information on shop page

Olga Barlow

Participant

November 9, 2016 at 20:04

Hello,

Are you talking about Backend or Frontend? Please, provide me screenshot of your issue. If you are talking about backend maybe you have a lot of columns in your window and just don’t have the place to show all the available information in right way?

Regards

#145430 Copied In reply to: display issue under adding product section

Olga Barlow

Participant

November 9, 2016 at 20:01

Hello,

What is featured product and how to make product featured you can read here http://www.modernmarketingpartners.com/set-featured-products-woocommerce/

To change what products to show in tabs go to Pages > edit your page find there a section with tabs. There you’ll see 3 tabs with content – VC Product element – in every tab. Edit first tab and 8theme Products VC element. There you’ll find options and will be able to choose what type of products to show, in what order etc http://prntscr.com/d57oci In the same way, you’ll be able to edit every tab (Featured, Bestsellers) content.

Regards

#145429 Copied In reply to: How to change "upsells" and "crosssells" section title on the webpag

Olga Barlow

Participant

November 9, 2016 at 19:53

Hello,

You can place them into wp-content/themes/xstore/languages folder. Make sure that you placed translated xstore .po/.mo files, not woocommerce! Our translation file has less than 800 strings.

Regards

#145428 Copied In reply to: Translating woocommerce

Olga Barlow

Participant

November 9, 2016 at 09:13

Hello,

Probably you used PoEdit to translate theme. Any theme can’t be translated without translation files.
Loco translate plugin just allows you to translate theme, plugins via Dashboard. But if you prefer PoEdit you can use it.

Regards

#145373 Copied In reply to: Translating woocommerce

Olga Barlow

Participant

November 9, 2016 at 09:11

Hello,

Problem was caused by old version of Visual Composer 4.6.2, the latest version is 4.12.1.

I have updated VC plugin and error message disappeared.

Regards

#145372 Copied In reply to: Installation Problem

Olga Barlow

Participant

November 9, 2016 at 09:10

Hello,

Problem was caused by old version of Visual Composer 4.6.2, the latest version is 4.12.1.

I have updated VC plugin and error message disappeared.

Regards

#145371 Copied In reply to: Installation Problem
Olga Barlow

Participant

November 9, 2016 at 08:57
Hello,

I have added the custom code in Theme Options > Styling > Custom CSS

/*Logo Custom Styles*/ @media only screen and (min-width: 1200px){ .header-wrapper.header-two-rows .left-wrap, .header-wrapper.header-two-rows .right-wrap { width: 38%; } .header-wrapper.header-two-rows .header-logo { width: 24%; } } @media only screen and (max-width: 992px){ .header-wrapper.header-two-rows .container-top-wrapper { padding: 0; } .header-wrapper .header-logo img { max-height: 150px; } }

Regards
#145369 Copied In reply to: Xstore centered logo header, how do I make it larger?
Olga Barlow

Participant

November 9, 2016 at 08:31

Hello,

There are 2 ways to do this:
1) Go to Products > choose all the products and in Bulk Actions drop-down select Edit http://prntscr.com/d4ytye then choose Comments > Don’t allow http://prntscr.com/d4yu3x

2) Use WooCommerce snippet to remove specific tabs
https://docs.woocommerce.com/document/editing-product-data-tabs/
Place that code in child theme functions.php.

Regards

#145368 Copied In reply to: Remove Review Button
Olga Barlow

Participant

November 9, 2016 at 08:26
Hello,

Are you talking about this space http://prntscr.com/d4ys1p ?
Then edit your page and use VC custom CSS styles for page http://prntscr.com/d4ysqv
Add the following code

.page-heading { margin-bottom: 0; }

Regards
#145365 Copied In reply to: Remove space between breadcrumb & section
Olga Barlow

Participant

November 9, 2016 at 08:21

Hello,

1) I checked and don’t see described issue if styles added correctly
For example backend http://prntscr.com/d4yiri and Frontend http://prntscr.com/d4yixf
Maybe you added styles for some of your Short descriptions incorrectly, for example http://prntscr.com/d4yjwl
http://prntscr.com/d4yk6f

2) Update theme to latest version, this bug was fixed.
3) This plugin uses additional taxonomy to create filter effect. Our theme does not have styles for this type of taxonomy (breadcrumbs image, sidebar appears). I would suggest you to use real filter plugin, for example https://codecanyon.net/item/woocommerce-product-filter/8514038
If you want to make theme compatible with plugin that you use it requires additional customization. You can send customization request here https://www.8theme.com/customization-services/

Regards

#145364 Copied In reply to: xstore – problems with setup of infinite scroll, masonry and

Olga Barlow

Participant

November 9, 2016 at 07:45

Hello,

You just need to enable Xstore theme to get all the styles and content back.

If you have the same issue even with default WP theme then you need to check SEO plugin settings or contact plugin authors to get help.

We are able to provide support for issues related strictly to our theme.

Regards

#145362 Copied In reply to: Shop Page meta data

Olga Barlow

Participant

November 9, 2016 at 07:43

Hello,

I don’t know about another your site, I can check only the site that I have access to.
You did not translate all the necessary strings http://prntscr.com/d4ye92
For example My account http://prntscr.com/d4yex2 and etc.
Please, translate theme.

Regards

#145361 Copied In reply to: Translating woocommerce

Olga Barlow

Participant

November 9, 2016 at 07:33

Hello,

I’m glad that you sorted out. Anyway I found another issue on your site http://prntscr.com/d4ybgv
Go to Theme Options > General > Breadcrumbs > choose Background Size > Cover.

Regards

#145360 Copied In reply to: product categories doesnt display

Olga Barlow

Participant

November 8, 2016 at 15:45

Hello,

Do you have this issue with our theme only or with default WooCommerce theme (Storefront) too?
Go to Appearance > Themes > enable Storefront and check. If you have the same issue then check the SEO plugin settings. In case problem appears with our theme only then reply back and provide temporary admin panel and FTP access.

Regards

#145296 Copied In reply to: Shop Page meta data

Olga Barlow

Participant

November 8, 2016 at 15:09

You are welcome!

Regards

#145290 Copied In reply to: Correct way to implement child theme with xstore? Style problem etc

Olga Barlow

Participant

November 8, 2016 at 15:08

Hello,

If you want to change this copy file xstore/woocommerce/checkout/form-checkout.php into appropriate child theme folder (xstore-child/woocommerce/checkout/) and change the column classes there.

Regards

#145289 Copied In reply to: Better "Pay With Amazon" Support Styles

Olga Barlow

Participant

November 8, 2016 at 14:56

Hello,

We don’t have this hook but we’ll add it in next theme update.

Regards

#145286 Copied In reply to: add custom button next to update cart button on cart page

Olga Barlow

Participant

November 8, 2016 at 14:50

Hello,

Estimate time for the update with this option is 1.5-2 weeks.

Regards

#145282 Copied In reply to: remove custom post type testimonials
Olga Barlow

Participant

November 8, 2016 at 14:48
Hello,

We have included child theme archive into theme package. Use it to install child theme.

functions.php of xstore child theme should have the following code at the beginning

<?php add_action( 'wp_enqueue_scripts', 'theme_enqueue_styles' ); function theme_enqueue_styles() { wp_enqueue_style( 'parent-style', get_template_directory_uri() . '/style.css', array('bootstrap')); if ( is_rtl() ) { wp_enqueue_style( 'rtl-style', get_template_directory_uri() . '/rtl.css'); } wp_enqueue_style( 'child-style', get_stylesheet_directory_uri() . '/style.css', array('parent-style', 'bootstrap') ); }

Regards
#145280 Copied In reply to: Correct way to implement child theme with xstore? Style problem etc
Olga Barlow

Participant

November 8, 2016 at 14:45

You are welcome!

Regards

#145278 Copied In reply to: Sticky Header unable to move the logo to the center

Olga Barlow

Participant

November 8, 2016 at 14:45

You are welcome!

Regards

#145277 Copied In reply to: XStore – Home Banners – Default demo import – Header failed

Olga Barlow

Participant

November 8, 2016 at 14:32

Hello,

To disable Newsletter go to Theme Options > E-Commerce > Promo Popup > you’ll find the option to disable link in header.

To remove Top panel arrow go to Appearance > Widgets > delete widgets from Top panel widget area.

Regards

#145275 Copied In reply to: How to remove the Statics Links on Top Panel?

Olga Barlow

Participant

November 8, 2016 at 14:26

Hello,

Provide, please, link to product with problem and also temporary admin panel access. I’ll check what can be the reason of your issue.

Regards

#145274 Copied In reply to: Composite Products – Display Product Name & Description in Options

Olga Barlow

Participant

November 8, 2016 at 09:50

Hello,

Replace by
.et-catalog-on .product-view-mask2 .footer-product .button {
display: none !important;
}

Regards

#145229 Copied In reply to: Product Page – "Show details" hover

Olga Barlow

Participant

November 8, 2016 at 09:40

Hello,

WooCommerce has a lot of popular plugins and if we add styles for all of them then our style.css become too large that is a problem because it slows down the sites of our customers. Even if user doesn’t use additional plugin he will have the code for all the plugins and that code is unnecessary for him and just adds an extra KB for loading.

We don’t have Amazon account to check the styles on your site. And unfortunately, I can’t send you the custom if I don’t see real content. You can either provide me test credentials or contact plugin author to get help with styles of their plugin.

Regards

#145226 Copied In reply to: Better "Pay With Amazon" Support Styles

Olga Barlow

Participant

November 8, 2016 at 09:28

Hello,

To change paddings for the copyrights area go to Theme Options > Styling > Copyrights > add custom paddings.
We’ll fix color scheme in next theme update. Meanwhile, if you want to change the color you can use custom css.

Regards

#145225 Copied In reply to: How can i change the text color and the height of the copyright footer?

Olga Barlow

Participant

November 8, 2016 at 08:21

You are welcome!

Regards

#145217 Copied In reply to: Expand/Collapse Menus

Olga Barlow

Participant

November 8, 2016 at 08:20

Hello,

You are welcome!
I think it depends on the settings of your youtube video, because I see the same situation if watch this video on youtube.

Regards

#145216 Copied In reply to: Translate
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Viewing 28,560 results - 28,531 through 28,560 (of 30,337 total)

Viewing 30 posts - 28,531 through 28,560 (of 30,337 total)

← 1 2 3 … 951 952 953 … 1,010 1,011 1,012 →

Forum Replies Created

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