Installation Problem - by EmilioReppucci

This topic has 2 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Olga Barlow

  • Avatar: EmilioReppucci
    EmilioReppucci
    Participant
    November 8, 2016 at 23:29

    Hi,
    i’ve one problem with the setup of the theme (v2.6), just donwloaded from themeforest. My wordpress version is 4.6.1 and WooCommerce is 2.6.1.
    I have uploaded the necessary folder on the destination server through filezilla. Up to here it’s ok, i find the preview in the right place. But when i choose the theme for activate it, in “Appearance” menu, it doesn’t work.

    The site shows me a white window with an error message. So i have to restore the last backup for solve the problem and see again the website.

    You will find all the data in the private field.

    Please give me a feedback asap! The client has hurry 🙁
    Thanks.

    Keep in Touch.
    ER.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 9, 2016 at 09:10

    Hello,

    Problem was caused by old version of Visual Composer 4.6.2, the latest version is 4.12.1.

    I have updated VC plugin and error message disappeared.

    Regards

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.