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  EmilioReppucci

  Participant

  November 8, 2016 11:29 pm

  Hi,
  i’ve one problem with the setup of the theme (v2.6), just donwloaded from themeforest. My wordpress version is 4.6.1 and WooCommerce is 2.6.1.
  I have uploaded the necessary folder on the destination server through filezilla. Up to here it’s ok, i find the preview in the right place. But when i choose the theme for activate it, in “Appearance” menu, it doesn’t work.

  The site shows me a white window with an error message. So i have to restore the last backup for solve the problem and see again the website.

  You will find all the data in the private field.

  Please give me a feedback asap! The client has hurry 🙁
  Thanks.

  Keep in Touch.
  ER.

  

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  support staff only.

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  Olga Barlow

  Support staff

  November 9, 2016 9:10 am

  Hello,

  Problem was caused by old version of Visual Composer 4.6.2, the latest version is 4.12.1.

  I have updated VC plugin and error message disappeared.

  Regards

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