Forum Replies Created

Viewing 30 posts - 28,381 through 28,410 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2016 at 19:42

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2016 at 08:43

    Hello,

    I’m glad that you sorted out. If you enabled option products per page in Infinite Scroll plugin then, of course, it has more priority than our theme options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2016 at 08:25

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2016 at 08:25

    Hello,

    I think the new update will be available within a week.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 23, 2016 at 15:45

    Hello,

    Fixed. Check, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 23, 2016 at 15:40

    Hello,

    Check these abilities availability from your hosting:
    1. http/https outgoing connects
    2. 136.243.62.35 availability from your source ip address

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 23, 2016 at 10:20

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 23, 2016 at 10:19

    Hello,

    In this case, you also need to add the following code because pseudo element of drop-down area overlaps the main menu item link and you can’t press on it

    .nav-sublist-dropdown:before {
        top: -15px;
        height: 30px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 23, 2016 at 10:15

    Hello,

    Thank you. We’ll add your site in our examples list soon.
    Congratulation and wish you good sales!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 23, 2016 at 10:04

    Hello,

    As I can see you have already updated theme to latest version. Problem was related to file permissions on your server, right?

    Do you need any other help?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 23, 2016 at 10:02

    Hello,

    As I can see you have already installed version 3.0. Do you need any other help?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 17:55

    Hello,

    It’s not too complicated. Go to Static Blocks > edit Prefooter and change the last column http://prntscr.com/dagoke

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 17:51

    Hello,

    We don’t have option to change the height of the header. I can send you the code to add custom paddings but tell me where do you want to add more space?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 17:49

    Hello,

    It was theme issue with alignment for this type of header.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 17:48

    Hello,

    Please, provide correct FTP access. Also, make sure FTP user has that permission to create the folder inside / wp-content / themes / folder on your server.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 17:45

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 17:33

    Hello,

    You provided link to your hosting account. I need FTP host, username and password to update theme for you. Please, provide this information in Private Content area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 17:14

    Hello,

    Go to Theme Options > General > Header Settings > Header custom HTML http://prntscr.com/dag5qv

    <div class="row" style="text-align: center; text-transform: uppercase;">
    <div class="col-md-6" style="border-left: 1px solid #e6e6e6; padding: 4px 20px;">
    <p style="color: black; font-size: 13px; margin-bottom: 0px;"><strong><i class="fa fa-phone" style="font-size: 16px; color: #f1ac2b;"></i>   +56 (46) 39 234 53</strong></p>
    <span style="font-size: 12px;">Call Us Mon- Sat 8:30 am - 6:00 pm</span>
    
    </div>
    <div class="col-md-6" style="border-left: 1px solid #e6e6e6; padding: 4px 20px;">
    <p style="color: black; font-size: 12px; margin-bottom: 0px;"><strong><i class="fa fa-envelope" style="font-size: 16px; color: #f1ac2b;"></i>   CONTACT@XSTORE.COM</strong></p>
    <span style="font-size: 12px;">Xstore Online support 24h/7</span>
    
    </div>
    </div>

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 17:10

    Hello,

    Fixed.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 16:57

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 16:56

    Hello,

    Mini cart drop-down shows only last added 3 products, full the list of products user can see on cart page only. If you want to change the number of products in mini cart you can do this only by additional customization of etheme_cart_items function (xstore/framework/woo.php)

    Visual Composer does not have option to use self-hosted video for the row background.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 16:52

    Hello,

    Find etheme_breadcrumbs function in xstore/framework/template-elements.php, copy this function in child theme functions.php and change it according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 16:44

    Hello,

    We have the same situation on our demo – backend http://prntscr.com/dafokh , frontend https://www.8theme.com/demo/xstore/bike/2016/01/30/dapibus-etiam-tellus/ http://prntscr.com/dafp2d

    If you want to change this you can do this only by additional customization (xstore/framework/template-elements.php, copy etheme_breadcrumbs function in child theme functions.php and change it according to your needs).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 16:32

    Hello, @EntreDos123

    Added the following code to fix the issue.

    .fixed-header .nav-sublist-dropdown:before {
        top: -45px !important;
        height: 60px;
    }


    @Kireaki
    , I don’t see described issue on your site with fixed menu.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 10:09

    Hello,

    Unfortunately, at this moment we don’t have documentation with description for classes and the list of all the classes that we use in our theme for all the elements and settings that we have.

    As you can see we have a lot of theme options, elements, additional posts types that’s why preparing of such documentation requires time. Our theme is not a framework that’s why we don’t have such documentation. In first message you told me that most themes have reference to such documentation. Could you be so kind to send me an example?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 09:36

    Hello,

    Please, provide me correct link to your WP admin panel and also FTP access. I won’t be able to update theme without FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 09:34

    Hello,

    We’ll fix this issue in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 09:28

    Hello,

    In your case you need to use the following code

    .nav-sublist-dropdown {
        top: 50px !important;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 09:22

    Hello,

    Check now. I have reduced the width of your image and also changed the height of your menu to 370px, I think it’s more than enough for this menu item.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 22, 2016 at 09:07

    Hello, @wilson-legros,

    You are using wide version of the site, it means that page wrapper is full-width. So, you need either add the color for the page container http://prntscr.com/daacoa or make it transparent http://prntscr.com/daae44

    Regards

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    Viewing 28,410 results - 28,381 through 28,410 (of 30,391 total)
Viewing 30 posts - 28,381 through 28,410 (of 30,391 total)
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