Hello,
I’m glad that you sorted out.
Regards
Hello,
I’m glad that you sorted out.
Regards
Hello,
Do you use cache plugin?
Regards
Hello,
I’m talking not about renaming of the file. I’m talking about updating translation file to the latest version. Anyway, you may enable Loco translate file just to synchronize translations if you’ll face any similar issues in future and disable this plugin after synchronization.
Regards
Hello,
Go to Settings > Permalinks and try to re-save permalinks settings.
Reply back if it does not help.
Regards
Hello,
I got the problem with Edge and passed it to plugin developers. We’ll be waiting for the author answer because we just include this plugin into our theme, we are not plugin developers. I’ll keep you in touch once we get the answer from them.
Twitter issue. It’s because you have Twitter widget in sidebar also http://prntscr.com/dfo20j tweets there. It changes the number of footer tweets too, because it is the same widget but used in different areas.
Regards
You are welcome!
Regards
Hello,
It’s because of your custom http://prntscr.com/dfnj6k
If you want to create footer with custom layout you can choose 1 column in footer settings, create footer Static Block with layout you need and use 8theme – Static Block widget to show this block in Footer widget area.
Regards
Hello,
You may update translation files with poEdit plugin. For this, you need to download the translation file open it and go to Catalog > Update from POT and choose the xstore.pot file from the new version of our theme. Then save your translation and upload new updated files to your server.
If we make changes in template files that change the position of strings with translation, you need to synchronize your old translation with new updated files. That’s why you should do this.
Regards
Hello,
Yes, you should copy the file into child theme folder. Don’t change files in parent theme because you’ll lose your changes after theme update.
You may add function to display the post type in child theme functions.php and then use woocommerce hooks in single-product-content.php to show this function. Actually, you may try to do all of this in functions.php of child theme http://prntscr.com/dfnbdn
WooCommerce documentation about this https://docs.woocommerce.com/document/introduction-to-hooks-actions-and-filters/
Regards
Hello,
Very likely it was a problem between translation file version and theme version. I have installed Loco Translate plugin and updated translation http://prntscr.com/dfn3vz and now everything is ok. I think Logo Translate plugin is more easy-to-use than poEdit because you can translate and synchronize translations via Dashboard. But if you don’t like it you can delete plugin. It won’t break your translation.
You are welcome!
Regards
Hello,
Could you, please, provide me temporary admin panel access? I’ll check what could be the reason of your issue.
Regards
Hello,
You may use Chrome developer tool to find out what styles to edit http://prntscr.com/dfmsrc
More information here https://developer.chrome.com/devtools
So, change the code to following
.single-product-right .product-information-inner .product_title { font-size: 12px !important;}
Regards
Hello,
Oh, sorry, I just thought that you want to change the menu for the Wishlist page but you want to do this for the My Account page. We don’t have the option to do this.
Read this post https://wordpress.org/support/topic/add-new-tab-in-my-account-page/ maybe it helps you.
Regards
Hello,
What translation method do you use: Loco Translator or poEdit?
Provide me temporary admin panel and FTP access, please.
Regards
Hello,
I have sent slider archive to your registration email.
Regards
Hello, @slanga
Check now.
Regards
Hello,
We had some issue with auto update option, but it was already fixed. Please, use FTP method to update your theme to version 3.1 https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Sorry for this inconvenience.
Regards
Hello,
Use optimized images. For example even this placeholder (1000x1000px 86KB) http://heloiise.com/wp-content/uploads/2016/11/05.jpg?id=4344 it is 86KB but you don’t need so big placeholder because max width of you block is 535px http://prntscr.com/dfmbvq If you change the size to 555x555px and save the image as for web the size will be 5KB http://prntscr.com/dfmd0e Do you feel the difference? Optimize all the images you plan to use for your site. There are a lot of optimization services, https://kraken.io/ for example and etc. Also, there are a lot of information about image optimization on the Internet. You should understand that every excess KB slows down your site.
Regards
Hello,
I don’t see link for the twitter icon in the code. Please, go to Appearance > Widgets > and check if you added the correct url for your twitter icon. Or provide me temporary admin panel access to check.
Regards
Hello,
No, that text appears on Cart page when the cart is empty. To change the mini cart text use translation files https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Regards
Hello,
Does it work with official WooCommerce theme storefront?
Please, check if problem appears with our theme only.
Regards
Hello,
This is WooCommerce plugin widget. Please, go to Appearance > Themes > install and enable default WooCommerce theme Storefront and check how this widget works. Reply back if the problem persists with our theme only.
We’ll be able to fix the problem only in case issue appears with our theme only.
Regards
Hello,
To make plugin work with our theme you need to add a number of special settings.
Go to Settings > WooCommerce Infinite Scroll
Find Selector settings and change to:
Content Selector: .products-loop
Item Selector: .product
Navigation Selector: .after-shop-loop .pagination-cubic
Next Selector: .after-shop-loop .pagination-cubic a.next
Find Advanced Settings > On Pagination End
etTheme.loadInView();
jQuery('.filter-wrap .pagination-cubic').hide();
All the other settings you may choose according to your needs.
Regards
Hello,
As I can see you have added widget into Prefooter widget area http://prntscr.com/dflxka (Appearance > Widgets) Unfortunately we don’t have bg color options for the prefooter area. Eiter use Footer widget area or use Static Block to create prefooter layout and add the color for the prefooter row.
Regards
Hello,
According to theme requirements, we would recommend to have PHP Memory limit 128M or greater
https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Also, go to Plugins > and keep enabled only plugins that you use. List of required plugins for the XStore theme you can find here https://www.8theme.com/documentation/xstore/plugins/included-plugins/
To speed up your site also use the cache plugin, we prefer W3 Total cache but you may use another cache plugin if you don’t like Total cache, use optimized images.
Some other tips you can find here https://www.8theme.com/blog/5-foolproof-ways-to-speed-up-your-wordpress-website/
Regards
Hello,
Provide me temporary admin panel and FTP access.
Regards
Hello,
To change the size of product images go to WooCommerce > Settings > Products > Display > Product Image Sizes. Don’t forget to install Regenerate thumbnails plugin and Regenerate thumbnails after that.
Regards
Hello,
Do you use cache plugin? In this case you see the old version when you are not logged in. You need to clean cache after changes. I would suggest you to disable cache plugin on development stage.
Regards