Favicon numbers error - by guilherme - on WordPress WooCommerce support

This topic has 10 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Olga Barlow

  • Avatar: guilherme
    guilherme
    Participant
    December 5, 2016 at 17:17

    I have some problems in favicon numbers. My cart is empty, but in faicon show 3 products like image: http://prnt.sc/dfnuls

    9 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 5, 2016 at 17:46

    Hello,

    Do you use cache plugin?

    Regards

    Avatar: guilherme
    guilherme
    Participant
    December 5, 2016 at 17:52

    No, I don´t use cache plugin!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 5, 2016 at 18:03

    Hello,

    Provide, please, temporary admin panel and FTP access in Private content area.

    Regards

    Avatar: guilherme
    guilherme
    Participant
    December 5, 2016 at 18:09

    Private content have the connections

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 6, 2016 at 11:58

    Hello,

    We’ll fix this issue in theme update.

    Regards

    Avatar: guilherme
    guilherme
    Participant
    December 6, 2016 at 13:30

    I think now it´s ok the favicon, but change it…Do you change the favicon when you access the admin?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 6, 2016 at 13:35

    You did not have favicon and I had to upload favicon to check the problem.
    Use Customizer to change to favicon http://www.wpbeginner.com/wp-tutorials/how-to-add-a-favicon-to-your-wordpress-blog/

    Regards

    Avatar: guilherme
    guilherme
    Participant
    December 6, 2016 at 13:52

    Thanks a lot! It´s ok now.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 6, 2016 at 14:59

    Great. You are welcome!

    Regards

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