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Viewing 30 posts - 28,111 through 28,140 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 18:00

    Hello,

    Yes, version 5.1.7 for windows is a problem, it’s out of date. We do not support such old version of Safari browser because even developers of Safari does not support it. Don’t use Safari for Windows to test your site in Safari. Everything works fine if you use Mac!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:47

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:43

    Ok, please, wait for the answer. Due to the great amount of user requests we have some delay with answers. Take my apologies for this inconvenience.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:40

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:40

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:39

    Glad to hear that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:38

    Hello,

    What plugin do you use to create the multilanguage site? Provide, please, temporary admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:34

    Hello,

    You can find the code below

    Footer column 1 – Text widget

    <img src="https://www.8theme.com/demo/xstore/wp-content/uploads/2016/11/logo-footer.png"></p>
    <p>This is easy to update text from footer widget area. Add here information about your store.</p>
    <p>48 Park Avenue,<br>
    New York NY 10016<br>
    Email: <mark><a href="mailto:youremail@site.com">youremail@site.com</a></mark><br>
    Phone: <mark>+1 408 996 1010</mark>

    Footer column 2 – Text Widget with title Useful Links

    <div class="row">
    <div class="col-md-6 col-sm-6 col-xs-6">
    <ul class="menu">
    <li><a href="#">Home Page</a></li>
    <li><a href="#">About Us</a></li>
    <li><a href="#">Delivery Info</a></li>
    <li><a href="#">Conditions</a></li>
    <li><a href="#">Order Tracking</a></li>
    <li><a href="#">My Account</a></li>
    <li><a href="#">My Wishlist</a></li>
    </ul>
    </div>
    <div class="col-md-6 col-sm-6 col-xs-6">
    <ul class="menu">
    <li><a href="#">London</a></li>
    <li><a href="#">San Francisco</a></li>
    <li><a href="#">New Orlean</a></li>
    <li><a href="#">Seattle</a></li>
    <li><a href="#">Portland</a></li>
    <li><a href="#">Stockholm</a></li>
    <li><a href="#">Hoffenheim</a></li>
    </ul>
    </div>
    </div>

    Footer column 3 – 8theme – Posts widget. http://prntscr.com/dgy9eg

    Footer Column 4 – Tag cloud widget

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:29

    Hello,

    Unfortunately, there is no such option in our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:28

    You are welcome!
    Feel free to ask if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:27

    Hello,

    Add the following code in child theme style.css

    .product-information .product_title, .product-information .products-page-cats a, .qty-span {
        text-transform: capitalize;
    }
    .product-information .product_title {
        color: #009fe3;
    }
    .product-information .price, .product-info-wrapper .price, .product-summary-center .price {
        color: #009fe3;
    }
    .qty-span {
       color: #009fe3;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:19

    Hello,

    Add the following code in custom CSS

    .et-follow-buttons.icons-colorfull a:hover i {
        color: #ffc300 !important;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:16

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:15

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:15

    Hello,

    We’ll update FontAwesom icons to the latest version in the next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:14

    Hello,

    If you don’t want to have Compare button go to Plugins > and disable YITH Compare plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:08

    Helo,

    It’s because of wrong code in your footer http://prntscr.com/dgxx3u + you don’t have div with col class.
    Correct one is http://prntscr.com/dgxynt Check now

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 17:02

    Hello,

    Very likely at the start you have used default woocommerce image settings (WooCommerce > Settings > Products > Display) – 300×300+hard crop. Then you have changed image settings but did not regenerate thumbnails.

    Go to Plugins > Install and activate Regenerate thumbnails plugin, go to Tools > Regenerate thumbnails > regenerate all.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 16:36

    Hello,

    1) http://prntscr.com/dgxdqi
    2) change top padding for your breadcrumbs http://prntscr.com/dgxf7p
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 16:25

    Hello,

    Only by additional customization (xstore/header.php)
    Do all the changes in child theme, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 16:10

    Hello,

    Please, update your theme to version 3.1 manually via FTP https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 16:08

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 16:08

    Hello,

    If you want to change the size of the images for your products go to WooCommerce > Settings > Products > Display > Image settings. Dimensions depends on images you plan to use for your products.
    Read WooCommerce instructions about it https://docs.woocommerce.com/document/using-the-appropriate-product-image-dimensions/

    If you want to create products with “size” attribute you need to create variable products https://docs.woocommerce.com/document/variable-product/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 16:05

    Hello,

    I sent your answer to the plugin developers.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 16:01

    Hello, @hazwan,

    1) Go to Theme Options > Styling > Custom CSS > add the following code in custom CSS

    .content-product .product-content-image img {min-width: 1px;}

    2) Go to WooCommerce > Settings > Products > Display > Catalog Image settings and set height 262px, Hard Crop – Off.
    3) Go to Plugins > Install and activate Regenerate Thumbnails plugin. After that go to Tools > Regenerate thumbnails and regenerate all the images.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 15:51

    Hello,

    What version of Safari do you use, because I don’t see described issue http://prntscr.com/dgwubv

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 10:03

    Hello,

    Could you please, go to Appearance > Themes > install and activate official WooCommerce theme Storefront. Check if you have the same issue with default theme.

    In case problem appears with our theme only, reply back and provide temporary admin panel and FTP access in private content area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 08:52

    Hello,

    Are you talking about single product pages or about Product Categories? Could you, please, provide me link to your site in Private Content area?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 08:50

    Hello,

    2) In this case, I would recommend you to use custom footer.
    a) Go to Visual Composer > Role manager and enable composer for the Static Blocks https://www.8theme.com/documentation/xstore/support/static-blocks/
    b) Go to Theme Options > General > Footer > Choose 1 column layout. Save.
    c) Go to Static blocks > create Footer static block with the necessary layout.
    d) Go to Appearance > Widgets > drag&drop 8theme – Static Block widget into Footer Column widget area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 8, 2016 at 08:46

    Hello,

    1) Go to Theme Options > General > Secondary menu > Off if you don’t use secondary menu.
    2) Provide me screenshot of your problem for better understanding.

    Regards

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Viewing 30 posts - 28,111 through 28,140 (of 30,337 total)
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