Forum Replies Created

Viewing 30 posts - 28,111 through 28,140 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 21:04

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 21:03

    Hello,

    @RR123 you can find our changelog here https://www.8theme.com/demo/xstore/update-history/ Here is version of the PHP 7 support http://prntscr.com/dilyaa


    @cassim
    Redux plugin is third-party plugin that is included in our theme, so we can’t fix the issues related to that plugin but we can contact with plugin support if you found any issues and I think they will fix them. So, could you, please, tell me what errors did you get? Also, tell me what version of XStore core plugin do you use?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 20:59

    Hello,

    Provide, please temporary admin panel access in the Private Content area because I can’t check your site without it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 20:58

    Hello,

    Yes, you are right. I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 20:57

    Hello,

    If you don’t want to show the pagination add the following code in Custom CSS (Theme Options > Styling)

    .filter-wrap .pagination-cubic {display: none;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 20:55

    Hello,

    Go to Appearance > Menus > create new empty menu and choose My Account in Theme Locations http://prntscr.com/dilul9

    Save it. Empty menu will remove all the drop-down links.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 20:50

    Hello,

    Unfortunately, there is no such option in WooCommerce settings. But you can do this by custom CSS.
    Go to Theme Options > Styling > Custom CSS and add the following code:

    .variations .reset_variations {display: none !important;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 20:47

    Hello,

    Wishlist has domain/wishlist/view/ link by default. Check our demo. If you get the 404 error when you click on wishlist icon:
    1) Go to YITH Plugins > Wishlist > check if you selected Wishlist page.
    2) Go to Settings > Permalinks > re-save settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 20:44

    Hello,

    What exactly you want to change: width or height? reduce or increase?
    Could you provide me link to your site?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 20:42

    Hello,

    Sorry for the delay in answering. As I can see you have already imported the home page http://newhmlwigs.hmlwigs.com/home-parallax/ To make it the Front page go to Settings > Reading > choose the front page

    Also, I have imported Shop banner for you. To add it for the shop page http://prntscr.com/dilnst if you want to show this banner for the category go to Products > Categories > edit the category and add slider shortcode in the category description.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 20:32

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 20:32

    Hello,

    We use placeholders for the posts/products/projects and you can easy replace them by your own images.

    If you need to install the additional pages that you saw on our demo you can find them in Theme Options > Import/Export > Dummy Content > Additional pages import. If you need any other help with demo content just let me know.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 20:25

    Hello,

    Actually, you may try to implement this.
    1) Create fullscreen slider
    2) Add the Revolution slider widget into right top bar widget area and choose for the home page only http://prntscr.com/dilcot
    3) Edit home page and disable breadcrumbs, sidebar, prefoter, footer and copyrights in page settings.http://prntscr.com/dild6c
    4) In the custom CSS of the page add the following code and save the page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 20:15

    Hello,

    Unfortunately, we don’t have such option in our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 20:14

    Hello,

    Unfortunately, WooCommerce does not have option to hide it for the checkout page only.
    Check this post https://wordpress.org/support/topic/disable-apply-coupon-in-cart-but-keep-in-checkout/
    You may try something similar but for the checkout page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 20:06

    Hello,

    1) Use this option for the home page only in page settings instead of Theme Options http://prntscr.com/dik0rz if you don’t need it for the whole site.

    2) This is a gray border bottom of the top bar. If you don’t want to show it for the home page only add the following code in custom of the page http://prntscr.com/dil2hs
    .top-bar.topbar-color-white {border-bottom: none;}
    In case you want to apply it for the whole site add this custom in Theme Options Custom CSS.
    3) Revolution Slider element of VC has default margin-bottom http://prntscr.com/dil36a I have added custom styles to remove it http://prntscr.com/dil2hs

    4) I have added the custom CSS to change it http://prntscr.com/dil487

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 18:37

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 18:36

    Hello,

    Unfortunately we don’t have such options by default. It’s possible only by additional customization.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 08:58

    Hello, @TheAmosGroup

    I have sent slider to your contact email. Also, you can always find all the necessary files for the manual import in XML files folder of theme package.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 12, 2016 at 08:05

    Hello,

    To change ORDER ONLINE OR CALL US (+1800) 000 8808 go to Appearance > Widgets > edit text widget in Left Top bar widget area.

    To change Newsletter go to Theme Options > E-Commerce > Promo Popup
    Sign In or Create an account – you can change it using translation files. Hw to translate theme read here https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2016 at 19:09

    Hello,

    I have enabled WP debug and see the following error http://prntscr.com/dhedmm It means that your memory limit was 40M. I have changed it in wp-config and site works.

    To install versions go to Theme Options > Import/Export > Dummy Content

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2016 at 18:38

    P.S. We would be very grateful if you could share your translation files once finish the translation. We’ll add them into theme package for other users from your country.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2016 at 18:36

    Hello,

    I have checked your site and don’t see any problem with translation http://prntscr.com/dhdx9g
    But you have translated only a few strings http://prntscr.com/dhdyab , that’s why a lot of content is on English.
    Problem with Latviešu translation was related to incorrect locale that you used http://prntscr.com/dhe52w and http://prntscr.com/dhe5dj I have renamed the files and everything is ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2016 at 18:10

    Hello,

    I have checked both products and don’t see the issue with scroll. What browser do you use?

    P.S. We get the answer from plugin author https://laborator.ticksy.com/ticket/979434/ but he can’t check the problem, we are waiting for the solution from him

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2016 at 17:54

    Hello,

    We have added new option – Secondary menu (vertical menu before the main menu) and after update old customers get Secondary menu option ON, it caused your problem. Go to Theme Options > General > Secondary menu > Off. Save settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2016 at 17:50

    Hello,

    For our default version https://www.8theme.com/demo/xstore/ we use all the product images 870×1160px. According to this WooCommerce settings are the following:

    Catalog Images – 265x353px Hard Crop – off
    Single Product Image – 555x739px Hard Crop – off
    Product Thumbnails – 205x272px Hard Crop – off

    For the Furniture version https://www.8theme.com/demo/xstore/furniture/product/nalini-chair/ we use the squared images 900×900px, that’s why WooCommerce settings are following:

    Catalog Images – 400x400px Hard Crop – on
    Single Product Image – 600x600px Hard Crop – on
    Product Thumbnails – 300x300px Hard Crop – on

    So, everything depends on what images do you plan to use for your shop and how you want to display products.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2016 at 17:38

    You are welcome, @filmguerilla.
    Yes, Static Block feature is multifunction option. You can use it in the menu (Create Custom Widget area with Static Block widget and choose this widget area in menu settings), you can use it in PromoPopup (use shortcode [block id=’your_static_block_id’] to show it ), in Prefooter, Footer, Shop sidebar like widget, for Product like Block below the tabs. In short – the good option for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2016 at 17:28

    Hello,

    Try to install plugin content and theme version without Setup Wizard. Close the Setup Wizard window, go to Appearance > Install Plugins > and install plugins. Make sure that all the Required plugins are installed https://www.8theme.com/documentation/xstore/plugins/included-plugins/

    After that go to Theme Options > Import/Export > Dummy Content > Install Base demo content first, after that you’ll be able to install any other version you want or any additional page https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2016 at 17:13

    Hello,

    Yes, we have tested our theme with WP 4.7 and did not faced any issues.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 9, 2016 at 17:12

    Hello,

    Please, make sure that you are using the latest version of Revolution slider https://www.8theme.com/download-plugins/
    If no – update plugin. If yes – provide me WP admin panel and FTP access to your site in Private Content area.

    Regards

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Viewing 30 posts - 28,111 through 28,140 (of 30,391 total)
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