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Blank page after installation - by Lapidus

This topic has 4 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Olga Barlow

Lapidus

Participant

December 9, 2016 at 18:33

Hi,

When I start the Setup Wizard, the installation stops after the plugin installation, during the dummy content import. When I cancel it and try to go back to the admin panel, appear a blank page and I can’t do anything. I changed the them by phpmyadmin and now it’s working again.

Before the installation I’ve checked that my server have the requirements of memory, timeout, etc … and everything is Ok.

Can you tell me what problem there is?

Thanks!
Damian

Please, contact administrator
for this information.

#148548 Copied Theme version: 3.0 WooCommerce version: -

3 Answers

Olga Barlow

Support staff

December 9, 2016 at 19:09

Hello,

I have enabled WP debug and see the following error http://prntscr.com/dhedmm It means that your memory limit was 40M. I have changed it in wp-config and site works.

To install versions go to Theme Options > Import/Export > Dummy Content

Regards

#148554 Copied

Lapidus

Participant

December 10, 2016 at 01:43

Thanks!!! Now it works fine.

#148569 Copied

Olga Barlow

Support staff

December 12, 2016 at 20:32

You are welcome!

Regards

#148738 Copied
Tagged: blank page, installation, seo friendly, themes, woocommerce, wordpress
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