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Viewing 30 posts - 27,961 through 27,990 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 18:05

    Hello,

    Please, give the admin permissions for the temporary user that you created. Also, provide me FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 18:01

    Hello, @dante,

    This is WooCommerce page and our theme doesn’t have options to change the My Account page layout. Go to WooCommerce support forum, maybe you’ll find any solution there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:59

    Hello,

    We have the option to show Static Block but by default it appears below the tabs. You can change the code a little and show it before the tabs.
    Copy xstore/woocommerce/content-single-product.php file into child theme folder and move the code of the additional block above the tabs, see http://prntscr.com/dldhbc

    Then you’ll be able to create static block https://www.8theme.com/documentation/xstore/support/static-blocks/ and show it like additional custom block http://prntscr.com/dldj36

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:40

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:40

    Hello,

    To change the product title size for the shop page add the following code

    .content-product .product-title {font-size: 1.5rem;}

    For the single product page

    .product-information .title, .product-info-wrapper .title, .product-summary-center .title, .product-information .product_title, .product-info-wrapper .product_title, .product-summary-center .product_title {font-size: 1.5rem;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:36

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:35

    Hello,

    To get that menu you need to go to Appearance > Menus > create Secondary menu. Also go to Theme Options > General > Secondary menu > On.

    If you need some instructions about Secondary menu options you can find them here https://www.8theme.com/topic/demo-data-for-electronic-demo/#post-147833

    Read my answers and check the screenshots.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:32

    Hello,

    I checked your site and don’t see described issue. Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:27

    Hello,

    Could you, please, provide me screenshot of woocommerce-result-count that you are talking about for the better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:26

    Hello,

    If you want to add just banner without any effects when text appears you may use simple image and go to Pages > edit Shop page > just add image. If you want to add appearing effects etc you may use Revolution slider and use Hero Scene type https://www.themepunch.com/revslider-doc/slider-setup/#slidertype

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:23

    Hello,

    Do you want just to add SoundCloud icon to the list of social icons? Because I thought that you want to add the Soundcloud shortcode to display SoundCloud track.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:11

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:11

    Great. I’m glad that you sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:10

    Hello,

    Edit the last Row and add margin-bottom -2.86em http://prntscr.com/dlcufx

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:06

    Hello,

    I can make all your Add to cart buttons inline but then you’ll get white space for the products with short title http://prntscr.com/dlcqsn

    If it’s ok for you then add the following code in Theme Options > Styling > Custom CSS

    .content-product .product-title {
        min-height: 84px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 17:00

    Hello,

    We use 2 images for the 1 slide – http://prntscr.com/dlco80
    If you lose text on Front end then very likely you moved the image layer next to text, but it would be before the text layer in the layers list.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 16:46

    Hello,

    These styles were added because of our hover effects. But if you use Ajax Product Filter that you should use opacity: 1.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 16:20

    Hello,

    We use W3 Total cache plugin but if you prefer any other you can use it. Some special settings for this cache plugin you can find here https://www.8theme.com/topic/fixing-pagespeed-issues-once-and-for-all-could-apply-to-all-8themes-themes/

    Also use optimized images.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 16:17

    Hello,

    Check the video https://www.dropbox.com/s/f60flzt4vrfmgxw/no-error.mp4?dl=0 , please.
    I don’t see any errors in console. And I can’t understand what I’m doing wrong. Could you point me in right direction? Because I would like to help you but can’t understand the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 16:10

    Hello,

    We don’t have such VC element. Code of the search form you can find in xstore/woosearchform.php file. Header code you can find in xstore/headers/advanced.php

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 19, 2016 at 08:29

    Hello,

    Please, tell me what version of operation system do you use on your PC and what software do you use to install a local server environment? We will point you in the right way.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 15:06

    Hello,

    If you check the error you can see that it’s related to plugin files. Please, contact plugin author to solve the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 15:04

    Hello,

    Please, update OpenSSL software at least to the 1.0 version.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 15:01

    Hello,

    When I enable WP debug more I found the following error http://prnt.sc/dkiqy3
    Very likely problem was caused by your cache plugin or its settings. I have deactivated this plugin and updated theme to the latest version. But seems you are using some server cache or something similar because your frontend looks ok only when I change the name of the theme folder.
    So, please, clean the cache you use and reply back.

    Also, go to Appearance > Widgets and move widgets from Inactive area to appropriate widget area. They are messed up because I have to switch between themes.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 12:41

    Hello,

    Take a look at the screenshot http://prntscr.com/dkig7t
    What social media would you like to see in our theme?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 12:37

    Hello,

    1), 2) go to Pages > edit every page and scroll down to the 8theme Layout options. Sidebar position > choose Without.

    3) Go to Theme Options > Styling > Custom CSS and add the following code

    .product-information .yith-wcwl-add-to-wishlist a:not(.alt):before, .product-info-wrapper .yith-wcwl-add-to-wishlist a:not(.alt):before, .product-summary-center .yith-wcwl-add-to-wishlist a:not(.alt):before {
        background-color: #262626 !important;
    }
    .product-information .yith-wcwl-add-to-wishlist a:hover, .product-info-wrapper .yith-wcwl-add-to-wishlist a:hover {
        color: #fff !important;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 11:02

    Hello,

    I have checked your site and don’t see any problem with that button http://prntscr.com/dkhqkc

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 10:58

    Hello,

    Yes, you are right. If you want to change the breadcrumbs padding you can use these options. Also, I would recommend to choose cover for the breadcrumbs background in the breadcrumbs settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2016 at 10:53

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 16, 2016 at 17:16

    Hello,

    Do you have the problem on both sites? I still can’t replicate the issue to help you and I’m confused.
    Could you try to disable out theme and do the same actions to reproduce the problem. We need to understand if problem is related to our theme or not.

    Regards

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Viewing 30 posts - 27,961 through 27,990 (of 30,391 total)
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