Forum Replies Created

Viewing 30 posts - 27,811 through 27,840 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 30, 2016 at 10:32

    Hello,

    Go to Pages > edit your page > edit your row > choose appropriate Row Stretch option > http://prntscr.com/dpn209 with content or without, depending on the design you have.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 30, 2016 at 10:27

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 30, 2016 at 10:27

    Hello,

    Go to Theme Options > General > Breadcrumbs. Also, I would recommend to choose bg size – cover.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 30, 2016 at 10:24

    1) Go to Theme Options > Styling > Custom CSS and remove the custom code

    .product-information-inner {
        padding-top: 5vw;
    }

    2) To hide tags on product page add the following styles in custom CSS
    .product-information .tagged_as {display: none !important;}

    3) .product-content {margin-bottom: 0;}

    4) .product-information form.variations_form.cart .single_variation_wrap, .product-info-wrapper form.variations_form.cart .single_variation_wrap, .product-summary-center form.variations_form.cart .single_variation_wrap {margin-top: 0;}

    5) This is default WooCommerce plugin option and we don’t have any options for this. As I know WooCommerce also doesn’t have advanced options for that button. But you can search on WC support forum. Maybe you’ll get any solution.

    6) Use the following custom

    .product-information table.variations td.value select, .product-info-wrapper table.variations td.value select, .product-summary-center table.variations td.value select {
        width: 100%;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 30, 2016 at 10:08

    Hello,

    I’m sorry but I’m not a server admin. I’ll be able to help you only with XStore theme settings, not with server settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 30, 2016 at 10:05

    Hello,

    Do you have this issue with our theme only? Try to add this video in Product description tab and enable Storefront theme. In case the issue persists with our theme only reply back and provide temporary admin panel and FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 30, 2016 at 09:53

    Hello,

    We have added activation option in version 3.0 only. Once you activate theme all your settings will appear again.
    Please, go to Theme Options > and activate theme using your purchase code.
    Keep in mind that you can use 1 purchase code for the 1 end product(project).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 30, 2016 at 09:50

    Hello,

    If you want to add header image you can do this in Theme Options > Header settings > http://prntscr.com/dpmo6l
    If you want to add image for the breadcrumbs that is more suitable in your case, then go to Theme Options > General > Breadcrumbs > upload image.

    If you want to use different breadcrumbs images for some pages instead of the image that were selected in Theme Options then go to Pages > edit page > upload featured image for your page and it will appear in breadcrumbs.

    Theme documentation you can find here https://www.8theme.com/documentation/xstore/theme-installation/theme-installation/
    Revolution slider documentation you can find here https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 30, 2016 at 09:36

    Hello,

    Add the following custom in Theme Options > Styling > Custom CSS

    .fixed-header .nav-sublist-dropdown {
        margin-top: -10px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 30, 2016 at 09:17

    Hello,

    First of all, I would ask you to post your reply in 1 topic about the 1 problem. Don’t create multiple topics for the same issue.

    If you want to change the background image for your coming soon page then go to Pages > edit your coming soon page, enable Visual Composer backend editor and change the background image http://prntscr.com/dowlrc

    If this is not what you want to change then provide me screenshot for better understanding and link to your site in Private content area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 30, 2016 at 09:12

    Hello,

    Actually, W3 Total cache includes optimization options, so Autoptimize plugin can be disabled. Autoptimize is like alternative plugin if you don’t use W3 Total cache optimization option. Here you can read good post about plugin settings and some additional tips http://www.onlinemediamasters.com/w3-total-cache-settings/

    WP Rocket is also good solution to speed up the site but it’s paid.

    We took into account your request about the guide and we’ll try to add the article in our documentation about this in future.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 29, 2016 at 16:52

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 29, 2016 at 16:43

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 16:41

    Hello,

    Issue related to your logo height, it’s too large. Anyway, if you add the following custom CSS in Theme Options > Styling > Custom CSS problem will be fixed for this type of header

    .nav-sublist-dropdown:before {
        content: "";
        position: absolute;
        top: -60px;
        width: 100%;
        height: 80px;
        left: 0;
    }
    .fixed-header .nav-sublist-dropdown:before {
        top: -45px !important;
        height: 70px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 16:31

    Hello,

    6) YITH Point Rewards. Contact with plugin author to find out what function to use to show that message. To edit quick view content you need to edit product-quick-view.php file (xstore/woocommerce/ folder) copy this file into child theme and edit.

    7) I’m not sure about Wishlist issue. Registered users can’t add the products to the wishlist on mobile device only, right? Or problem persists for the desktop too? Do you use wishlist button on the single product page or wishlist icon from hover?
    Because I don’t see empty wishlist on mobile when I’m logged in. It works slow, but works.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 16:14

    Hello,

    Sorry for the delay in answering.
    I have created account and don’t see any issues with login http://prntscr.com/dowp6o
    Could you, please, send me the video of the issue for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 16:06

    Hello,

    Check the screenshot http://prntscr.com/dowlrc

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 16:03

    Hello,

    According to Envato policy you can use 1 license for the 1 end product. If you plan to use our theme for more than 1 project you need to buy new license for every new project you want to create.

    It is no concern of local host. If you want to start project on local host or dev site and then move it to real domain you can do this using the same license.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 15:56

    Hello,

    Hello,

    You are using third-party YITH plugin that has some additional class for the shop page structure and it makes the problem. Add the following custom CSS (Theme Options > Styling > Custom CSS) to solve the issue
    @media only screen and (max-width:992px){
    .yit-wcan-container{
    -webkit-order: 2;
    -ms-flex-order: 2;
    order: 2;
    width: 100%;
    }
    }

    We’ll also make changes in our styles to avoid this issue in future.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 15:54

    Hello,

    Please, run the WooCommerce Setup Wizard and install WooCommerce main pages http://prntscr.com/dowfvr

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 15:52

    Hello,

    Add the following custom

    .fixed-header .menu-wrapper .menu > li.current-menu-item > a:after {
        background-color: rgba(255, 255, 255, 0.4);
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 15:44

    Hello,

    Unfortunately, credentials you provided are incorrect. Check them and provide the correct one.

    Also before this, please, contact your hosting provider and solve all the moments related to server side https://gtmetrix.com/reports/www.donlaneintl.com/JEm7rSIj
    a) http://prntscr.com/dowaus
    b) http://prntscr.com/dowb66

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 15:38

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 11:06

    Hello,

    Product image appears in breadcrumbs because you did not choose the shop page (WooCommerce > Settings > Products > Display > Shop Page > choose the Shop page!).Save settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 10:48

    Hello,

    There was margin for the row.http://prntscr.com/doshs7
    I have removed that margin and also our default padding for the content.
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 09:50

    Hello,

    Change the options for the fixed header text color. You’ll find it in Theme Options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 09:38

    Hello,

    Sorry for the delay in answering.
    To change product item content on Shop page copy into child theme xstore/woocommerce/content-product.php file and edit.
    To change single product content copy woocommerce/single-product-content.php file and edit.

    Do all the changes in child theme!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 09:30

    Hello,

    I checked your site and see that Gift plugin is disabled but problem still persists and problem caused by JCH Optimize plugin. I tried to check the plugin options but face the fatal error http://prntscr.com/dorx2m

    I would recommend you to disable this plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 28, 2016 at 08:32

    Hello,

    Do you want to show this page for some special user roles or for all the users?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 27, 2016 at 17:26

    Hello,

    Go to Theme Options and change the header text color to white http://prntscr.com/doigm0

    Regards

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Viewing 30 posts - 27,811 through 27,840 (of 30,391 total)
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