Forum Replies Created

Viewing 30 posts - 27,601 through 27,630 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 15:30

    Hello,

    .type-product .product-excerpt li, .content .product-excerpt li {
        margin-bottom: 0;
        line-height: 1.3;
        font-size: 1.2rem;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 15:26

    Hello,

    Does everything works fine now?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 15:25

    Hello,

    No, WP removes these tags if you switch between tabs. Or you have this issue with our theme only?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 14:26

    Hello,

    These settings are WooCommerce settings, XStore does not have options to adjust images for products. WooCommerce is third-party plugin. That’s why WooCommerce settings are different than on our demo because you should change them by yourself. Is that a problem for you to change settings according to your needs?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 12:20

    Hello,

    1) Add the following code in Theme Options > Styling > Custom CSS

    .product-information .products-page-cats {
        display: none;
    }

    2) `@media only screen and (min-width: 992px){
    .fixed-header > .container {
    padding-top: 0.5em;
    padding-bottom: 0.5em;
    }
    .fixed-header {
    min-height: 70px;
    }
    }`
    3) Do you want to change the text or styles? If you want to change the text you can do this using woocommerce translation files. In case you want to change the styles let me know how it should be? Maybe send screenshot.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 12:09

    Hello,

    Ok. Great.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 12:06

    Hello,

    Unfortunately, there is no way to have carousel for the ipad and simple banners for the mobile.
    If you want to remove the space below the banners add the following code in custom CSS
    .banner {margin-bottom: 0;} and after that add the margin for your row with banners in row settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 11:54

    Hello,

    I’m sorry, I don’t understand your question. All the files related to woocommerce that we use are located in xstore/woocommerce folder. If you want to edit single product content you should edit files related to single product. What file to edit depends on what exactly you want to change.

    In case you need help with this, contact our partners about customization service here

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 11:00

    Hello,

    Unfortunately, if PSD of these images is not included into archive then we don’t have them.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 3, 2017 at 09:28

    Hello,

    We used photoswipe to create enlarge effect by default it shows the fullscreen image. If you want to change the initial zoom level you can try to do it only by additional customization http://prntscr.com/e3wcsh in case you have JS skills.

    Add the following code in Custom CSS to change the background for your lightbox, maybe it will change the overall picture of lightbox for you and won’t look so bad
    .pswp__bg {background: rgba(11, 11, 11, 0.8);}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 18:35

    Hello,

    1) Search results is not the separate page, it uses Shop page (Archive page) template and if you enabled sidebar for the shop page it will be also shown for the search results.

    2) Provide me design that you prefer for the language switcher and we’ll help you to implement it.

    3) We are using default WooCommerce function to search products (xstore/woosearchform.php) I would recommend you to look for search plugin if you need advanced search.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 18:12

    Hello,

    Oh, sorry, my bad. I have disabled Ajax in theme options (E-Commerce > Single Product) to test coupon issue. Check now and take my apologies.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 18:07

    Hello,

    Because few of your projects does not have featured images
    http://dryforce.co.za/dry/project/odour-neutralization/
    http://dryforce.co.za/dry/project/marine-tank-drying/
    http://dryforce.co.za/dry/project/fire-restoration/
    Please, upload featured images for these projects.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 17:58

    Hello,

    We did not see this issue on your site http://prntscr.com/e3n4mt Have you fixed it?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 17:56

    Hello,

    Yes, you can use either column responsive settings http://prntscr.com/e3n1sm or use Custom Carousel element http://prntscr.com/e3n2kd and add banners into this carousel. Then you’ll be able to show 3 banners on desktop, 2 slides per row for ipad etc http://prntscr.com/e3n3vh

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 17:48

    Hello,

    You don’t need to resize your images every time when you uploading them. You should set correct image sizes in WooCommerce settings and all the images that you will upload in future will be auto resized to correct proportions.

    If you plan to use squared images then use the following dimentions in WooCommerce settings

    Catalog Images 375×375
    Single product Image 555×55
    Thumbnails 95×95

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 17:35

    Hello,

    Check the shop item on your site, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 17:20

    Hello,

    1) This is not our theme issue because I have enabled default Storefront theme and can see the same problem http://prntscr.com/e3mkdy Contact with plugin author to get support.
    2) This is not our theme styles. Very likely you are using some additional plugin that adds additional styles for the price filter http://prntscr.com/e3mj53 Add the following custom to remove border

    .price_slider_wrapper .ui-slider {
        border: none;
    }

    3) It’s because of your styles in child theme style.css http://prntscr.com/e3mh4l

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 17:01

    Hello,

    1., 3. Go to Theme Options > Header Settings > Enable Sign In link > Off
    2. Don’t see the issue on your site http://prntscr.com/e3mb77 Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 16:51

    Hello,

    I have checked the products description and don’t see <p> tag in short description http://prntscr.com/e3m41w
    Everything is fine once I added tags for one of your products http://prntscr.com/e3m5vm

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 16:43

    Hello,

    Theme issue when you chose custom menu for the page http://prntscr.com/e3m0rp
    If you don’t use menu for the page different than main menu then you don’t need to chose it like custom navigation in page settings. Also, we’ll try to fix the issue with custom menu and secondary navigation in next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 16:29

    Hello,

    1) Add the following code in custom CSS

    .mini_cart_item .quantity {
        opacity: 1;
        letter-spacing: 0;
    }

    2) I have checked this product with default WooCommerce theme Storefront and see the same situation https://infinit.io/_/3pHHcpg

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 15:40

    Hello,

    I checked your backend and did not face issue with media http://prntscr.com/e3l5gq
    Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 15:02

    Hello,

    Ok. I’m glad that problem was solved. You can find the list or required and recommended plugins in Appearance > Install Plugins.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 14:48

    Hello,

    I’m not sure what do you mean open window instead of full screen. Lightbox does not open content in the new window, if you want to open content in the new window it should be the simple link, not lightbox. Do you want to replace lightbox by simple link to big image?

    Do you have gallery images for your product to have navigation? Could you move your site to online so we’ll be able to check what is the reason of your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 14:40

    Hello,

    1) You can translate it using Loco Translate. You just need to synchronize translation files after update to get new strings.

    2) We provide base support for the plugin options but if you need advanced support you should contact with plugin authors. Only plugin authors are able to fix plugin bugs.

    3) Only by additional customization. Add custom class for the group where you want to have 3 fields per row and change the width of the fields. You may also contact with plugin author to ask if they have any other solution for you.

    4) We have changed the carousel on your test site (You sent link and access in chat). Please, check it and we’ll move the changed files to your live site if everything is ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 2, 2017 at 14:28

    Hello,

    We can’t login to your Dashboard to check and help. We get the following error once try to open Dashboard http://prntscr.com/e3k6bh

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 1, 2017 at 18:48

    Hello,

    1. Go to Theme Options > General > Secondary menu > translate there.
    2. Sorry, the misprint in code. Check now.
    3. This is default WooCommerce filter and we can do nothing. Contact with WC support on support forum.
    4. Fixed
    5. We are working on your test site to make thumbnails carouser RTL. Once we do this we’ll check this issue again.
    6. Check now
    6.1. fixed
    6.2. there is no way to change the order with CSS styles.
    6.3. fixed
    7.1. This is third-party plugin. You should contact with plugin author about this issue.
    7.2. Do you mean 3 form fields per row http://prntscr.com/e3810x ?

    We’ll include all the CSS changes but not the carousel. We plan to change the carousel but I’m not sure that it will be in next theme update but in future.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 1, 2017 at 18:03

    Hello,

    You did not install the required plugin – CMB2 plugin. I have installed and activated it and don’t see issues with Product Category thumbnail. Did you get error once tried to change the image or you want to do some code changes to replace category image?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 1, 2017 at 14:48

    Hello,

    Check now, please.

    Regards

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Viewing 30 posts - 27,601 through 27,630 (of 30,391 total)
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