Page 916 – 8theme.com

Forum Replies Created

Viewing 30 posts - 27,451 through 27,480 (of 30,391 total)

← 1 2 3 … 915 916 917 … 1,012 1,013 1,014 →

Olga Barlow

Participant

February 21, 2017 at 08:57

Hello,

Image is not full-width because you Display Size http://prntscr.com/ebfyih Use cover to make it full width.
Also, every page has margin-top http://prntscr.com/ebfz74 and if you want to remove this then add margin -30px for the first row of the page where you want to remove margin http://prntscr.com/ebg12u

Regards

#155340 Copied In reply to: Parralax

Olga Barlow

Participant

February 21, 2017 at 08:35

Hello,

Follow the steps described here https://support.yithemes.com/hc/en-us/articles/218557377-Wishlist-get-a-404-error-or-a-blank-page

Regards

#155337 Copied In reply to: wishlist link in header 404 /wishlist/view

Olga Barlow

Participant

February 21, 2017 at 08:32

Hello,

Do you use any cache plugin?
We got the following answer from WPML support

Could you please ask your client to make sure that he’s using the updated versions of WPML plugins. Also, he might need to change his Language URL format to Different languages in directories in WPML -> Languages.

If you have some steps to reproduce the issue, please tell.

Just for your info, the client has opened a ticket in our system and one of our supporters is following with him.

Could you, please, continue your conversation with WPML support team to solve the issue?

Regards

#155336 Copied In reply to: Quick view problems

Olga Barlow

Participant

February 20, 2017 at 19:05

Hello,

Could you, please, check if you have this issue with our theme only or even if default WP theme is activated. Because if you have the same problem even with default theme then you need to check server settings and we won’t be able to help you. In case problem persists with our theme only reply back and provide admin panel and FTP access.

Regards

#155299 Copied In reply to: Email not sending!

Olga Barlow

Participant

February 20, 2017 at 19:00

Hello,

There is no such option in our theme to change that image, this is default WC option.
Read this post https://www.themelocation.com/how-to-replace-default-paypal-logo-on-woocommerce-checkout-page/ It should help you.
Do all the changes in child theme.

Regards

#155298 Copied In reply to: Change image paypal

Olga Barlow

Participant

February 20, 2017 at 18:56

Hello,

This is default WooCommerce option. Do you have this issue with our theme only or problem persists with default WooCommerce theme too?

Regards

#155297 Copied In reply to: forgot password

Olga Barlow

Participant

February 20, 2017 at 18:54

Hello,

This is default WooCommerce page. Do you have this issue with our theme only or problem persists with default WooCommerce theme too?

Regards

#155296 Copied In reply to: page´s my account

Olga Barlow

Participant

February 20, 2017 at 18:50

Hello,

We are able to help with issues related strictly to our theme. If you have the same problems with default WooCommerce options even when default theme is activated then you need to contact WooCommerce support on WC support forum.
We won’t be able to fix the problem with default functionality if problem persists with official WC theme, it can do plugin author only.

Regards

#155295 Copied In reply to: Failed Traduction woocommerce

Olga Barlow

Participant

February 20, 2017 at 18:46

Hello,

Go to Theme Options > E-Commerce > Single Product Page > Tabs type > enable tabs.

Regards

#155294 Copied In reply to: Products Doesnt show any text

Olga Barlow

Participant

February 20, 2017 at 18:44

Hello,

Could you, please, provide me temporary admin panel and FTP access to your site? We can’t replicate this issue on our test sites and need to check options on your site.

Regards

#155293 Copied In reply to: window is forced to scroll down at bottom of page

Olga Barlow

Participant

February 20, 2017 at 18:41

Hello,

We don’t have widget area above the products. But if you want to show some information about every product category you can use Product Description, for example Slider above the products https://www.8theme.com/demo/xstore/product-category/woman/
To add Products Category description go to Products > Categories > edit category and add description.

Regards

#155292 Copied In reply to: Add Static Block above Products on Woocommerce Product Category page

Olga Barlow

Participant

February 20, 2017 at 18:38

Hello,

I’m glad that you sorted out. Feel free to ask if you need any other help.

Regards

#155291 Copied In reply to: Woocommerce empty cart customization

Olga Barlow

Participant

February 20, 2017 at 18:36

Hello,

Could you, please, provide me temporary admin panel and FTP access? We’ll try to help you.

Regards

#155290 Copied In reply to: legal mandatory information (VAT) not displayed correct on produc detail page

Olga Barlow

Participant

February 20, 2017 at 18:34

Hello, @isector64,

Check now, please.

Regards

#155288 Copied In reply to: Activation Code Reset

Olga Barlow

Participant

February 20, 2017 at 18:31

Hello,

Check now, please.

Regards

#155287 Copied In reply to: activation issues

Olga Barlow

Participant

February 20, 2017 at 18:21

Hello,

1) After the demo content import you should have Popup transparent static Block (Dashboard > Static Blocks). Open the static block and find block id https://www.8theme.com/documentation/xstore/support/static-blocks/. Once you get it go to Theme Options > E-Commerce > Promo Popup and add the shortcode with your static block ID http://prntscr.com/eb6pe1

2) Check if you have this problem with our theme only. Because this is default WC widget and we don’t have such issue on our test sites.

Regards

#155286 Copied In reply to: Newsletter and Filter by Price

Olga Barlow

Participant

February 20, 2017 at 17:43

Hello,

I need link to the page where I’ll be able to check the problem. I can’t find what caused the issue just checking the screenshot.

Regards

#155280 Copied In reply to: Color V changes

Olga Barlow

Participant

February 20, 2017 at 17:41

Hello, @Dwilo,

You need to inspect all the menu elements and change the styles for the appropriate media queries, for example http://prntscr.com/eb6bwh You need to hide some elements beginning from 1200px and at the same time show other elements beginning from 1200px, change it’s position styles, etc.

Regards

#155279 Copied In reply to: Mega Menu

Olga Barlow

Participant

February 20, 2017 at 17:21

Hello,

As I know we use the same search for both: royal and xstore. I have checked the royal demo and search by SKU does not work, for example product https://www.8theme.com/demo/royal/product/pale-pink-and-black-buttoned-dress-3/ has SKU but when I use it to search product I get “Not found” https://www.8theme.com/demo/royal/?s=132198-002&post_type=product

Regards

#155274 Copied In reply to: Possible to change the advanced header search to another search plugin

Olga Barlow

Participant

February 20, 2017 at 17:09

Hello,

Oh, sorry. Check the FTP credentials, please. We can’t connect to server http://prntscr.com/eb5rae

Regards

#155272 Copied In reply to: duplicated links

Olga Barlow

Participant

February 20, 2017 at 16:54

Hello,

If you face that error it means that your PHP version is less than 5.3. Go to WooCommerce > System Status and check there.

In case, you are 100% sure that PHP is 5.6 but problem still persists, please, provide FTP and admin panel access.

Regards

#155271 Copied In reply to: Parse Error – Local to Live Server

Olga Barlow

Participant

February 20, 2017 at 16:50

Hello,

Read this topic, please, https://www.8theme.com/topic/xstore-optimization-issues/

Regards

#155270 Copied In reply to: slow speed issues

Olga Barlow

Participant

February 20, 2017 at 16:44

Hello,

Go to Theme Options > E-Commerce > Promo Popup > remove background image.

Regards

#155269 Copied In reply to: HTTPS problem

Olga Barlow

Participant

February 20, 2017 at 16:43

Hello,

I’m sorry but additional customization is not included in our support. If you have any questions about additional customization you can contact WP-Kraken team.

Regards

#155268 Copied In reply to: js for review tab open

Olga Barlow

Participant

February 20, 2017 at 16:38

You are welcome!

Regards

#155266 Copied In reply to: XStore-Engineer

Olga Barlow

Participant

February 20, 2017 at 16:38

You are welcome!

Regards

#155265 Copied In reply to: SKYPE Link on "Meet The Team" page

Olga Barlow

Participant

February 20, 2017 at 16:33

Hello,

I have checked your site and see the following errors in console http://prntscr.com/eb5b5u
Please, check if you installed theme correctly, check if these files exist. Also, check file permissions and server settings if files exist but these errors still persist.

Regards

#155264 Copied In reply to: Missing Icons

Olga Barlow

Participant

February 20, 2017 at 16:11

Hello,

Ok, sure.

Regards

#155258 Copied In reply to: XStore v3.8 – Cosmetics variant, header text not aligned any more.

Olga Barlow

Participant

February 20, 2017 at 16:10

Hello,

1) Of course it does not work http://prntscr.com/eb4vce You added strange code before and all the CSS that you place below that wrong code won’t work.

2) By default, Woocommerce does not allow the search by SKU. You can enable official WooCommerce theme – Storefront. Add the search widget into sidebar and check.
https://www.themelocation.com/products-search-by-sku-woocommerce/
https://www.sellwithwp.com/allow-woocommerce-sku-in-search/

Regards

#155257 Copied In reply to: mobile style customization and some other changes

Olga Barlow

Participant

February 20, 2017 at 15:49

Hello,

1) If this is critical I could send you pre-release archive to update theme.
2) I have changed style.css file
4) It would be better to ask WooCommerce support about search plugins that are compatible and work great with WC plugin.

Regards

#155253 Copied In reply to: Some questions
← 1 2 3 … 915 916 917 … 1,012 1,013 1,014 →

Viewing 27,480 results - 27,451 through 27,480 (of 30,391 total)

Viewing 30 posts - 27,451 through 27,480 (of 30,391 total)

← 1 2 3 … 915 916 917 … 1,012 1,013 1,014 →

Forum Replies Created

Explore our best WordPress WooCommerce Themes collection