Page 912 – 8theme.com

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Viewing 30 posts - 27,331 through 27,360 (of 30,391 total)

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Olga Barlow

Participant

March 3, 2017 at 17:29

Hello,

Thank you for using our theme. Check now, please.
Also, if you plan to buy 3 or more licenses we can make you discount. That’s why if your clients will like your sites feel free to contact us.

Regards

#156196 Copied In reply to: I have reached activation number limit

Olga Barlow

Participant

March 3, 2017 at 17:22

Hello,

I’m not sure where you want to make text closer. Could you, please, provide me link to the page where you have this problem and screenshot of the area for better understanding?

Regards

#156195 Copied In reply to: Carousel-Slider Revolution replacement for Bike Hero Section-Padding/Margin

Olga Barlow

Participant

March 3, 2017 at 17:13

Hello,

Fix will be included in version 3.9. I have sent you archive.

Regards

#156193 Copied In reply to: XStore v3.8 – Cosmetics variant, header text not aligned any more.

Olga Barlow

Participant

March 3, 2017 at 16:53

Hello, @Dwilo

I sorry, but you gave me limited permissions to your site http://prntscr.com/efkr5y and I can’t check the Dashboard. Also, FTP access does not work http://prntscr.com/efkw1x
Please, change permissions, check FTP credentials and reply back.

Regards

#156190 Copied In reply to: Mega Menu

Olga Barlow

Participant

March 3, 2017 at 16:00

Hello,

Great. I’m glad that you sorted out.

Regards

#156187 Copied In reply to: How to update encrypted folder's theme with FTP by myself

Olga Barlow

Participant

March 3, 2017 at 16:00

Hello,

We’ll try to fix it in the next theme update.

Regards

#156186 Copied In reply to: Xstore 3.8.1 Bug with YITH WooCommerce Product AddOns Premium Version: 1.2.4

Olga Barlow

Participant

March 3, 2017 at 14:13

Hello,

Check now. Please.

Regards

#156179 Copied In reply to: WooZone Fatal Error

Olga Barlow

Participant

March 3, 2017 at 08:39

Hello, @Wamphyri

You are using old theme version. Please, download XStore 3.8.1 from the ThemeForest account and try again.

Regards

#156163 Copied In reply to: You have reached activation number limit.

Olga Barlow

Participant

March 3, 2017 at 08:39

Hello,

You are using old theme version. Please, download XStore 3.8.1 from the ThemeForest account and try again.

Regards

#156162 Copied In reply to: You are using wrong purchase code. It is not associated with this theme.

Olga Barlow

Participant

March 3, 2017 at 08:24

Hello,

Very strange.
Check these abilities availability from your hosting:
1. http/https outgoing connects
2. 136.243.62.35 availability from your source IP address.

Regards

#156161 Copied In reply to: Theme activation problem

Olga Barlow

Participant

March 2, 2017 at 20:31

Hello,

With WP Rocket. I have added file to the WP Rocket settings.

Regards

#156146 Copied In reply to: Upgrade Problem

Olga Barlow

Participant

March 2, 2017 at 20:30

Hello,

Maybe other themes do not have custom sidebar option. It could be the reason.

Regards

#156145 Copied In reply to: Bug in latest update – lost loads of work

Olga Barlow

Participant

March 2, 2017 at 20:28

Hello,

Use Product Attributes to add these fields https://docs.woocommerce.com/document/managing-product-taxonomies/

Regards

#156144 Copied In reply to: Edit product title

Olga Barlow

Participant

March 2, 2017 at 20:26

Hello,

As I know this is how WooCommerce work. But you can easy check it. Go to Appearance > Themes > install and activate official WooCOmmerce theme – Storefront and check the problem. We’ll be able to help you only if image does not change with our theme, but if you see the same situation even with default theme we can do nothing.

Regards

#156143 Copied In reply to: Variable product

Olga Barlow

Participant

March 2, 2017 at 20:23

Hello,

Go to Appearance > Widgets > remove 8theme Static Block widget from the Prefooter widget area.

Regards

#156142 Copied In reply to: how i remove mailchimp section

Olga Barlow

Participant

March 2, 2017 at 20:20

Hello,

Please, provide me the error logs of your server. What errors do you have there?

Regards

#156141 Copied In reply to: An error occurred: Faithfully yours, nginx

Olga Barlow

Participant

March 2, 2017 at 20:18

Hello,

I have reset the activation limit but keep in mind that you can use 1 license for the 1 live domain + 1 dev domain only. Don’t use the license for the many domains.

Regards

#156140 Copied In reply to: You have reached activation number limit.

Olga Barlow

Participant

March 2, 2017 at 20:14

Hello,

Yes. As I can see it works fine. You should not face problem after future updates because problem was not related to theme files.

Regards

#156139 Copied In reply to: Problem with instagram feed

Olga Barlow

Participant

March 2, 2017 at 20:12

Hello,

Go to Theme Options > E-Commerce > Single Products > Tabs Type > enable tabs.

Regards

#156138 Copied In reply to: Tabs on productpage

Olga Barlow

Participant

March 2, 2017 at 20:04

Hello,

To show all the products from the category add -1 to the limit field of the Products VC element. Explain in details your problem with Revolution slider: what product images are missing? Provide link to these products and provide link to page where I’ll be able to check the slider with issue.

Regards

#156136 Copied In reply to: Email not sending!

Olga Barlow

Participant

March 2, 2017 at 20:01

Hello,

Problem was caused by JS minification. Check now.

Regards

#156134 Copied In reply to: Upgrade Problem

Olga Barlow

Participant

March 2, 2017 at 19:26

Hello, @themadguru,

Very likely, problem is related to renaming. Once you rename theme your site switch to default them. Next time, don’t rename old theme folder. Just open xstore folder with new version select all the files, them drog&drop files into your theme folder with overwriting http://prntscr.com/ef7kje
That’s all and you don’t need to rename old theme version, copy new folder, rename xstore theme folder. Just copy&replace files inside the folder.

Regards

#156131 Copied In reply to: Bug in latest update – lost loads of work

Olga Barlow

Participant

March 2, 2017 at 19:16

Hello,

I’m not sure about problem with FTP update. Could you provide us temporary admin panel and FTP access and we’ll update theme for you for free. Do the backup of your site before this update.

Regards

#156130 Copied In reply to: How to update encrypted folder's theme with FTP by myself
Olga Barlow

Participant

March 2, 2017 at 19:12
Hello,

Sorry for the delay in answering.
If you want to change the existing search form to default one you can copy xstore/headers/xstore.php file into child theme and replace the search form code <?php etheme_search_form(); ?> by the following

<?php etheme_search_form( array( 'action' => 'default' )); ?>

http://prntscr.com/ef7e8a

Regards
#156129 Copied In reply to: Full Search Bar
Olga Barlow

Participant

March 2, 2017 at 19:04

Hello, @Wamphyri,

We don’t see any domain or registration information associated with your purchase code. Are you talking about purchase code that you used during registration or you have additional purchase code? Provide the code that we need to check in Private content area.

Regards

#156127 Copied In reply to: Activation Limit Reached

Olga Barlow

Participant

March 2, 2017 at 19:01

Hello, @Movfastinho,

Check now, please.

Regards

#156126 Copied In reply to: Activation Limit Reached

Olga Barlow

Participant

March 2, 2017 at 18:58

Hello,

Sorry for the delay in answering. Truly saying we did not test our theme with such plugins because we use default WooCommerce login and registration forms. You may try this one https://wordpress.org/plugins/no-captcha-recaptcha-for-woocommerce/

Regards

#156125 Copied In reply to: CAPTCHA in Xstore Login and Registration Page

Olga Barlow

Participant

March 1, 2017 at 09:22

Hello,

Thank you for your report. We’ll fix it in theme update.

Regards

#155970 Copied In reply to: MY ACCOUNT PAGE NOT RESPONSIVE

Olga Barlow

Participant

March 1, 2017 at 09:18

Hello,

As I can see you have already fixed it on your site. We’ll also fix it in our next update.

Regards

#155969 Copied In reply to: Terms & conditions box issue on checkout

Olga Barlow

Participant

March 1, 2017 at 08:57

Hello,

Sorry for the delay in answering.
We this issue will be fixed in next theme update, here is correct code http://prnt.sc/eejvzm

DB issue – What version of the My SQL do you use?

Regards

#155968 Copied In reply to: PHP Error – Undefined Index ?
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Viewing 27,360 results - 27,331 through 27,360 (of 30,391 total)

Viewing 30 posts - 27,331 through 27,360 (of 30,391 total)

← 1 2 3 … 911 912 913 … 1,012 1,013 1,014 →

Forum Replies Created

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