I am having a problem after you upgraded my site from v3.8 to xStore v3.8.1. When I am logged into the WP admin panel, it all works fine. BUT when I am not logged in everything seems to work EXCEPT, I can’t get to the single product pages – it will not connect. I found only 1 product that I can connect to https://exteriorcoatings.com/shop/vinyl-shutter-saver-cleaner-acrylic-restorer/ (but related products does not show up properly). I also noticed that the Google recaptha is not visible on the Blog pages.
Thanks in advance for your help.Site URL: hidden Theme version: XStore Child Theme 3.8.1 WooCommerce version: 2.6.12
One more note, strange but there are no problems with the single product page using iPhone or Android that I see. Problems appear on the desktop. I don’t have a tablet, so don’t know about that. Thanks!
Could you, please, describe in details what is wrong with Related products for this product https://exteriorcoatings.com/shop/vinyl-shutter-saver-cleaner-acrylic-restorer/ Because I don’t see issues http://prntscr.com/edutuv
It is a strange problem. I don’t see any problems on my iPhone or when I am logged into the WP Admin and then use the same browser to view the website. BUT when I am logged out or use a different browser than the one I am in the WP Admin area, I am not able to get to the single product page AND the home page view for the product slider is now vertical and not horizontally oriented. I also included a screen shot of the 1 product I am able to get into to show you the problem with the related products. Pictures attached. Thanks in advance for your help.
Try to clean browser and plugin cache if you use the cache plugin. Provide, please, admin panel access to your site.
I have included WP Admin credentials in private area. I did try clearing cache but did not work for me.
Note. When I do a Google Insights Test https://developers.google.com/speed/pagespeed/insights/ , it shows mobile works just fine but it too shows a problem with the desktop and shows the sideways 8 picture, so it seems to be a real issue. Thanks.
Can you please look into this request from 3 days ago regarding my website after the upgrade to V3.8.1 (see comments string above and login credentials). Thanks!
Problem was caused by JS minification. Check now.
Well that was quick. It works now. Thanks.
Was this something to do with WP Rocket or within xStore?
With WP Rocket. I have added file to the WP Rocket settings.
Thanks, appreciate the help. It works 🙂
You are welcome!
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
The message was successfully sent
Your shopping cart is empty
Seems you did not register purchase code for XStore WordPress Support Forum to be able to create a topic on this forum.