Forum Replies Created

Viewing 30 posts - 27,181 through 27,210 (of 30,391 total)
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  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 17:15

    Hello,

    I don’t see problem with showing products by tag. I have added tag in the VC element settings at the correct tab and all the necessary products are there http://prntscr.com/ekqopu Also, there are no any limits for the products on clearance tab http://prntscr.com/ekqp2y and http://prntscr.com/ekqpeo

    Could you explain in details what exactly is wrong?

    Regards

    #157167 Copied In reply to: Element – 8Themes Products
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 17:08

    Hello,

    This is recommended plugin, not required that’s why it was not installed after theme activation.
    Feel free to ask if you need any other help.

    Regards

    #157164 Copied In reply to: Changing shapes like on (this) demo layout
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 17:05

    Hello,

    Check now, please.

    Regards

    #157163 Copied In reply to: newsletter background
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 16:19

    Hello,

    Thank you for using our theme!
    Make sure that Massive addons plugin is installed and activated. Then edit your page and choose separators for your row http://prntscr.com/ekpws7

    Using settings of Massive Addons plugin you’ll be able to create different interesting things for the rows, for example http://massive.mpcthemes.net/row-style/

    Plugin is bundled with our theme.

    Regards

    #157160 Copied In reply to: Changing shapes like on (this) demo layout
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 16:14

    Hello,

    I have sent the .xml file to import Shipping static block (Tools > Import > WordPress).

    It is centered inside the menu block http://prntscr.com/ekpul5
    The next block (search+ wishlist + cart) has 25% of the width that it too much in your case (you don’t have cart). So, you can make it smaller
    .header-xstore .navbar-header {width: 11% !important;}

    Then menu will be more centered.

    Regards

    #157158 Copied In reply to: Mega Menu / Subcategories + Posts
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 16:02

    Hello,

    Check now, please.

    Regards

    #157155 Copied In reply to: mobile style customization and some other changes
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 15:59

    Hello,

    Use the following code in Theme options > Styling > Custom CSS

    .footer .recent-posts-widget .post-widget-item img, .prefooter .recent-posts-widget .post-widget-item img {max-width: 5.86em;}

    Regards

    #157154 Copied In reply to: How to adjust image-size in "8theme – Posts Widget"?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 15:32

    You are welcome!

    Regards

    #157152 Copied In reply to: GMAPS FOR VC ISSUE
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 15:32

    Hello,

    Make sure that Massive Addons plugin is installed and activated, then edit page and open row settings http://prntscr.com/ekp9xp Choose the image for the background, repeat image and check scrolling.

    Regards

    #157151 Copied In reply to: Newsletter background text
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 15:22

    Hello,

    1) Use the following code to change the active link color

    .widget_product_categories.sidebar-widget ul li > ul.children li.current-cat > a, 
.wpb_widgetised_column .widget_product_categories ul li > ul.children li.current-cat > a {
    color: #f1ac2b;
}

    2) These arrows show the 3-d level of the categories. If you don’t like it add the following

    .widget_product_categories.sidebar-widget ul li > ul.children li ul.children li > a:before, 
.wpb_widgetised_column .widget_product_categories ul li > ul.children li ul.children li > a:before {
    content: "";
}

    Regards

    #157150 Copied In reply to: Woo Categories widget
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 15:13

    Hello,

    Images size for the blog posts you can adjust in Theme Options > Blog & Portfolio > Blog > Images sizes for blog. If you are using Blog elements don’t forget to set image size in element settings
    http://prntscr.com/ekp03e in another case, it will use medium size.

    To fix the excerpt I have used the following code in Custom CSS (Theme options > Styling):

    .carousel-area .content-article {
    word-break: keep-all;
}
.posts-slider article .content-article, .posts-slider article .content-article p {
    text-align: justify;
}

    Regards

    #157149 Copied In reply to: Size of all images on xstor
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 14:49

    Hello,

    Great. I’m glad that problem was solved. Sorry for this inconvenience.

    Regards

    #157146 Copied In reply to: Theme activation problem
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 14:27

    Hello,

    You can either use html to style your text http://prntscr.com/ekodtw Or you can use for example Static Block + Visual Composer to create block with information you want to display there and then just use shortcode [block id=””] in that area to show your static block.

    Regards

    #157136 Copied In reply to: Promo Popup & some customizing
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 13:44

    Hello,

    We are glad to hear that you decided to use XStore! We don’t have any special tips. You just need to install theme, activate it and install all the required plugins.

    Some element will be different than Royal theme has, so be ready that you will need to re-create some sections using XStore VC elements.

    Regards

    #157130 Copied In reply to: Question move from Royal to Xstore
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 08:59

    Hello,

    Seems Instagram changed the rules and it does not show the images by tag for non-logged in users anymore. We are working on this problem. Instagram by username works fine. Use it till the update.

    Regards

    #157100 Copied In reply to: Unable to update Xstore theme to 3.9
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 08:58

    Hello,

    Seems Instagram changed the rules and it does not show the images by tag for non-logged in users anymore. We are working on this problem. Instagram by username works fine. Use it till the update.

    Regards

    #157099 Copied In reply to: Instagram did not return a 200.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:53

    Hello,

    Activate required plugin, please, http://prntscr.com/ekbyke
    If you want to have custom options for the pages, products CMB2 plugin should be activated.

    Regards

    #157072 Copied In reply to: Cannot remove sidebar
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:50

    Hello,

    1. Use translation files to change the text http://prntscr.com/ekbvm1
    2. Check the revolution slider documentation http://prntscr.com/ekbwc1 and watch the video tutorials to understand how its responsive works https://www.youtube.com/watch?v=OIJShHQlMx0&list=PLSCdqDWVMJPNF9Di1wnLMKt-uNTCExeG-
    https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
    3. Unfortunately, Quick View does not support VC code in short description.

    Regards

    #157071 Copied In reply to: Minor fixes, please help
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:33

    Hello,

    Provide me admin panel access to your site, I need to check the page code.

    Regards

    #157067 Copied In reply to: Element – 8Themes Products
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:31

    Hello,

    If you provide me temporary admin panel access I’ll help you to create the same mega menu as we have for the shop item.

    Also, you may watch our video tutorial https://www.8theme.com/documentation/xstore/video-tutotials/03-how-to-create-a-mega-menu/

    You can choose alignment in Theme Options > Styling > Navigation.

    Regards

    #157065 Copied In reply to: Mega Menu / Subcategories + Posts
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:28

    Hello,

    I don’t see this issue on your site. What browser do you use?

    Regards

    #157063 Copied In reply to: newsletter background
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:26

    Check now.

    Regards

    #157062 Copied In reply to: newsletter sign up box
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:15

    Hello,

    I’m sorry, could you explain your question in details? I’m not sure what you are talking about.

    Regards

    #157060 Copied In reply to: Newsletter background text
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:06

    Hello,

    Very strange bug. We don’t have such issue on our test installs. Do you use the latest version of VC (5.1) ?

    Regards

    #157059 Copied In reply to: Visual Composer issues
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:00

    Hello,

    We contacted plugin author and he fixed the plugin bug. I can’t tell you what code he edited because he did not share this info.

    Regards

    #157058 Copied In reply to: GMAPS FOR VC ISSUE
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 16:56

    Hello,

    2) Go to Theme Options > General > Breadcrumbs > change padding-top to 24em http://prntscr.com/ekb6ti

    We have limited permissions and don’t see Theme Options http://prntscr.com/ekb3u7 to help you with issue #3

    Regards

    #157057 Copied In reply to: Promo Popup & some customizing
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 16:48

    Ok.

    Regards

    #157054 Copied In reply to: You have reached activation number limit.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 16:03

    I have updated theme via admin panel. Check, please.
    Also, I would suggest you to use smaller logo for the fixed header, it will look more neat http://prntscr.com/ekap9z

    Seems Instagram has some error because of the Instagram site https://www.instagram.com/explore/tags/kidssydneyjewellers/ when we try to check the tags page we get and error. That’s why you see the same error if trying to use hashtag in widget. But username woks fine.

    Regards

    #157051 Copied In reply to: Unable to update Xstore theme to 3.9
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 15:58

    Hello,

    We can’t connect to your FTP, got Response: 530 Login authentication failed. Please, provide me correct FTP access.

    Regards

    #157049 Copied In reply to: Unable to update Xstore theme to 3.9
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 15:50

    You are welcome!

    Regards

    #157047 Copied In reply to: [8theme] the look: select brands data error…
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    Viewing 27,210 results - 27,181 through 27,210 (of 30,391 total)
Viewing 30 posts - 27,181 through 27,210 (of 30,391 total)
1 2 3 … 906 907 908 … 1,012 1,013 1,014

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