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Viewing 30 posts - 27,151 through 27,180 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 15:32

    Hello,

    Make sure that Massive Addons plugin is installed and activated, then edit page and open row settings http://prntscr.com/ekp9xp Choose the image for the background, repeat image and check scrolling.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 15:22

    Hello,

    1) Use the following code to change the active link color

    .widget_product_categories.sidebar-widget ul li > ul.children li.current-cat > a, 
    .wpb_widgetised_column .widget_product_categories ul li > ul.children li.current-cat > a {
        color: #f1ac2b;
    }

    2) These arrows show the 3-d level of the categories. If you don’t like it add the following

    .widget_product_categories.sidebar-widget ul li > ul.children li ul.children li > a:before, 
    .wpb_widgetised_column .widget_product_categories ul li > ul.children li ul.children li > a:before {
        content: "";
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 15:13

    Hello,

    Images size for the blog posts you can adjust in Theme Options > Blog & Portfolio > Blog > Images sizes for blog. If you are using Blog elements don’t forget to set image size in element settings
    http://prntscr.com/ekp03e in another case, it will use medium size.

    To fix the excerpt I have used the following code in Custom CSS (Theme options > Styling):

    .carousel-area .content-article {
        word-break: keep-all;
    }
    .posts-slider article .content-article, .posts-slider article .content-article p {
        text-align: justify;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 14:49

    Hello,

    Great. I’m glad that problem was solved. Sorry for this inconvenience.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 14:27

    Hello,

    You can either use html to style your text http://prntscr.com/ekodtw Or you can use for example Static Block + Visual Composer to create block with information you want to display there and then just use shortcode [block id=””] in that area to show your static block.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 13:44

    Hello,

    We are glad to hear that you decided to use XStore! We don’t have any special tips. You just need to install theme, activate it and install all the required plugins.

    Some element will be different than Royal theme has, so be ready that you will need to re-create some sections using XStore VC elements.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 08:59

    Hello,

    Seems Instagram changed the rules and it does not show the images by tag for non-logged in users anymore. We are working on this problem. Instagram by username works fine. Use it till the update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 16, 2017 at 08:58

    Hello,

    Seems Instagram changed the rules and it does not show the images by tag for non-logged in users anymore. We are working on this problem. Instagram by username works fine. Use it till the update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:53

    Hello,

    Activate required plugin, please, http://prntscr.com/ekbyke
    If you want to have custom options for the pages, products CMB2 plugin should be activated.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:50

    Hello,

    1. Use translation files to change the text http://prntscr.com/ekbvm1
    2. Check the revolution slider documentation http://prntscr.com/ekbwc1 and watch the video tutorials to understand how its responsive works https://www.youtube.com/watch?v=OIJShHQlMx0&list=PLSCdqDWVMJPNF9Di1wnLMKt-uNTCExeG-
    https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
    3. Unfortunately, Quick View does not support VC code in short description.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:33

    Hello,

    Provide me admin panel access to your site, I need to check the page code.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:31

    Hello,

    If you provide me temporary admin panel access I’ll help you to create the same mega menu as we have for the shop item.

    Also, you may watch our video tutorial https://www.8theme.com/documentation/xstore/video-tutotials/03-how-to-create-a-mega-menu/

    You can choose alignment in Theme Options > Styling > Navigation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:28

    Hello,

    I don’t see this issue on your site. What browser do you use?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:26

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:15

    Hello,

    I’m sorry, could you explain your question in details? I’m not sure what you are talking about.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:06

    Hello,

    Very strange bug. We don’t have such issue on our test installs. Do you use the latest version of VC (5.1) ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 17:00

    Hello,

    We contacted plugin author and he fixed the plugin bug. I can’t tell you what code he edited because he did not share this info.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 16:56

    Hello,

    2) Go to Theme Options > General > Breadcrumbs > change padding-top to 24em http://prntscr.com/ekb6ti

    We have limited permissions and don’t see Theme Options http://prntscr.com/ekb3u7 to help you with issue #3

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 16:48

    Ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 16:03

    I have updated theme via admin panel. Check, please.
    Also, I would suggest you to use smaller logo for the fixed header, it will look more neat http://prntscr.com/ekap9z

    Seems Instagram has some error because of the Instagram site https://www.instagram.com/explore/tags/kidssydneyjewellers/ when we try to check the tags page we get and error. That’s why you see the same error if trying to use hashtag in widget. But username woks fine.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 15:58

    Hello,

    We can’t connect to your FTP, got Response: 530 Login authentication failed. Please, provide me correct FTP access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 15:50

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 15:27

    Hello,

    I have checked your purchase code and you should not face this issue if you use purchase code for the same project.
    But keep in mind that according to Envato policy you can use 1 purchase code for the 1 project only. If you want to use our theme for more projects you should purchase the additional licenses.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 13:49

    Hello,

    Please, provide me admin panel access. Also, provide link to page that disappears when you edit it and provide me screenshot of the gallery element that you use.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 13:30

    Hello,

    Could you provide working link to your screenshot because existing link is broken and I’m not sure if understand what space do you want to remove and what rolling menu do you mean?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 11:00

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 08:25

    Hello,

    I see, ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 15, 2017 at 08:23

    Hello,

    If you don’t have WooCommerce pages it means you skipped WooCommerce Setup Wizard. Now go to WooCommerce > System Status > Tools tab > press Install WC pages button.

    To create My account menu go to Appearance > Menus and create menu with following structure http://prntscr.com/ek51jx , save. Go to Appearance > Widgets > remove text widget from Left side top bar widget area and add Custom Menu widget.

    To change menu alignment go to Theme Options > Styling > Navigation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2017 at 17:22

    Hello,

    You can find all the latest version of all the included plugins here https://www.8theme.com/download-plugins/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 14, 2017 at 17:21

    I’m not sure what tag made the problem. I just found that I can’t even open product to edit because my browser tab did not respond. So, I just used quick edit function to make product as Draft. Something was wrong in description. But I can’t tell you what exactly.

    Regards

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    Viewing 27,180 results - 27,151 through 27,180 (of 30,337 total)
Viewing 30 posts - 27,151 through 27,180 (of 30,337 total)
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