We have fixed it. This issue does not appear with parent theme, doesn’t it?
Regards
Olga Barlow
Participant
April 10, 2017 at 18:05
Hello,
1) We can’t reproduce this issue. Describe me your actions step by step.
2) Go to Theme Options > General > Breadcrumbs > change the top and bottom paddings for your breadcrumbs.
3) I would like to help you but we have not found good solution yet.
Regards
Olga Barlow
Participant
April 10, 2017 at 17:53
Hello,
We are using default WC image options for products. If you get any additional sizes you should contact either WC about this or maybe if you use some additional plugins that have any options for the product images then contact authors of these plugins. We are using default functions for the product sizes.
Regards
Olga Barlow
Participant
April 10, 2017 at 17:41
You are welcome!
Regards
Olga Barlow
Participant
April 10, 2017 at 17:41
Hello,
Go to Appearance > Themes > install and activate Storefront theme – official WC theme and check if this problem persists when default theme is activated. Reply back if problem appears with our theme only. Then we’ll be able to help you. Also, we will need FTP and admin panel access.
If you have the same issue even with default theme it means either WC or third-party plugins cause the problem.
Besides, you have a lot of menu items and seems reached the max input vars limit, that’s why if you choose the design type WP does not save it. Increase PHP max input vars limit to 5000.
Regards
Olga Barlow
Participant
April 10, 2017 at 17:33
Hello,
This type of the mega menu design displays only post subcategories and posts. It will display them automatically and you don’t need to add subitems for your item. But post category that you add to menu should have subcategories http://prntscr.com/eurtdl Then it will display posts from these categories. Got it?
Regards
Olga Barlow
Participant
April 10, 2017 at 17:28
Hello,
Because you have chosen 1/12 for the column width http://prntscr.com/eurqes
Choose 1/1 if you want to show it full width for iPads.
Regards
Olga Barlow
Participant
April 10, 2017 at 17:24
You are welcome!
Regards
Olga Barlow
Participant
April 10, 2017 at 16:57
Hello,
Use Insert Headers and Footers plugin to add Google analytics code. I would not recommend adding code in the template files because you will lose it once switch to another theme.
Regards
Olga Barlow
Participant
April 10, 2017 at 16:55
Hello,
1) You can use text widget and add html code with your links or you can use custom menu widget, everything depends on how it should look (Appearance > Widgets > right top bar widget area).
2) Unfortunately, there is no option to change fixed header content without additional customization.
These files are in your child theme. If you have copied files into child theme you need to add changes that were made in parent theme to fix these notices. Compare your child theme files that are out of date with changed files and fix the problem.
Parent theme is up to date. We are responsible for the parent theme only.
You have copied the old file into child theme – xstore-child/woocommerce/checkout/form-billing.php. Now you ned to update it. Compare old file and the new file from theme and make the neccessary changes to update it.
Regards
Olga Barlow
Participant
April 9, 2017 at 12:57
Hello,
1) provide me admin panel access, so I’ll be able to add the switcher and help you with its settings.
2) a) go to Appearance > Widgets > add the widgets into Filers widget area.
b) Go to Theme Options > E-Commerce > Shop > Open filter by default > On.
Regards
Olga Barlow
Participant
April 9, 2017 at 12:52
Hello,
Looks like some fatal error appears. Please, provide admin panel and FTP access. We’ll help you.
I have sent you the .xml. Check the registration email.
Regards
Olga Barlow
Participant
April 9, 2017 at 12:36
Ok, great. Thank you for using our theme!
Regards
Olga Barlow
Participant
April 9, 2017 at 12:34
Hello,
I have checked your site and don’t see these problems. Have you sorted out?
Regards
Olga Barlow
Participant
April 9, 2017 at 12:32
Hello,
@pas01_445, @chrisoneal Please, update theme to version 3.11.1 to make it compatible with WC version 3.0.1.
@iadnane have you updated theme or WC plugin? Do you use third-party plugins that are not compatible with WC 3.0? What do you mean by “lost footer”? Have you checked widget areas? Maybe you just need to add widgets into correct widget areas? What is wrong with products page? Provide me link to your site and screenshot of the problem for better understanding.
Regards
Olga Barlow
Participant
April 9, 2017 at 12:21
Hello,
Unfortunately, products do not have fixed height. So, either use all the images with the same size and edit vertical images before uploading (for example instead of http://prntscr.com/eu9i1f image use squared http://prntscr.com/eu9ihx) or enable hard crop in WooCommerce image settings, but then all your vertical images will be cropped and won’t look nice I think.
You may also enable masonry grid option in Theme Options > E-Commerce > Product Page Layout, then your products will appear one below the other without white gap.
