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Olga Barlow

Participant

April 14, 2017 at 11:08

Hello,

For me everything is fine. If you use WC 2.x you can use XStore 3.10.1 version only. If you want to update theme to version 3.11 or higher you will need to update WC plugin to 3.0.

Regards

#160148 Copied In reply to: Version: 3.11.1 update MESSED UP WHOLE WEBSITE
Olga Barlow

Participant

April 14, 2017 at 10:27
Hello,

Edit functions.php of the child theme and add the following code

add_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs', 98 ); function woo_remove_product_tabs( $tabs ) { unset( $tabs['reviews'] ); // Remove the reviews tab return $tabs; }

If you can’t use the code maybe bundled editing is the better way for you? See http://prntscr.com/ewbppc

Regards
#160138 Copied In reply to: Disable Reviews
Olga Barlow

Participant

April 14, 2017 at 10:18

Hello,

XStore 3.11.1 is compatible with WC 3.0.1 but has out of date files for the latest versions of the WC. We plan to release the new update on the next week. WC plugin releases updates every 2 days. Seems it still does not have stable version. Anyway, what version of XStore theme and WC plugin do you use and what compatibility problems do you have? Or you think that it’s not compatible just because of the notices in the admin panel?

Regards

#160134 Copied In reply to: Xstore not comparable to Latest Woocomerce

Olga Barlow

Participant

April 14, 2017 at 10:15

Hello,

Provide me admin panel and FTP access to check the files and find the problem.

Regards

#160133 Copied In reply to: Xstore child theme messes up basket page

Olga Barlow

Participant

April 14, 2017 at 10:13

Hello,

Yes, use the same code. I have allowed activation for the one more domain. Let me know if it works for you.

Regards

#160132 Copied In reply to: Testing product key

Olga Barlow

Participant

April 14, 2017 at 10:11

Hello,

I’m glad to hear that problems were solved.

Regards

#160130 Copied In reply to: Checkout not working

Olga Barlow

Participant

April 14, 2017 at 10:09

Hello,

Your problem is related to PHP version. I would recommend you to update it to 5.6 at least because WC plugin, Redux use functions for more latest versions than 5.4 and you may face problems with other plugins because of this.
If you check WC requirements http://prntscr.com/ewbi9l
As I can see Theme Options do not have correct styles http://prnt.sc/eware7 very likely because of this.

Also, increase the PHP max upload size to 25MB because it’s not possible to install or re-install theme via Dashboard because of this limit.

Demo content warnings. Seems array_filter function does not work on your server. We have fixed problem with demo content to make it wok with your server settings. Changes were made in xstore/framework/thirdparty/options-framework/extensions/dummy_content/dummy_content/field_dummy_content.php and you need to keep it in safe before theme update. Because changes were made for you only.

Regards

#160128 Copied In reply to: dummy content

Olga Barlow

Participant

April 13, 2017 at 19:31

Great.

#160090 Copied In reply to: newsletter submit button

Olga Barlow

Participant

April 13, 2017 at 19:31

Just let us know when you finish your site and we’ll add the site to the list on the preview.

Regards

#160089 Copied In reply to: Client Demo

Olga Barlow

Participant

April 13, 2017 at 19:29

Hello,

Problem caused by script and iframe code that you use. It conflicts with VC plugin.

Regards

#160088 Copied In reply to: side size problems

Olga Barlow

Participant

April 13, 2017 at 19:12

If problem is solved then we need access only to help you with theme update.

Regards

#160085 Copied In reply to: Change the word 'description'

Olga Barlow

Participant

April 13, 2017 at 19:11

1) No, you won’t lose changes
2) Yes, it will be ok.

Regards

#160084 Copied In reply to: Theme update

Olga Barlow

Participant

April 13, 2017 at 19:00

You are welcome!

Regards

#160080 Copied In reply to: Product categories tags

Olga Barlow

Participant

April 13, 2017 at 19:00

We are ready to help you. But we need to reproduce the problem to find out why it happened. We don’t have such problem on our test installs. That’s why the only way to find the problem is to work on your site and try to update theme again. If you allow us to update theme, re-install if we need this then we’ll do our best to sort out.
We will need your permission for the theme update/re-installation and access to your site.

Regards

#160079 Copied In reply to: Theme update

Olga Barlow

Participant

April 13, 2017 at 18:53

Hello,

Thank you. We’ll fix it.

Regards

#160076 Copied In reply to: Little css issue

Olga Barlow

Participant

April 13, 2017 at 18:47

Hello,

Don’t understand your question. Could you explain in details? Maybe provide me screenshot where all the tags are selected.

Regards

#160073 Copied In reply to: Product categories tags

Olga Barlow

Participant

April 13, 2017 at 18:45

Hello,

Try now, please.

Regards

#160072 Copied In reply to: Testing product key

Olga Barlow

Participant

April 13, 2017 at 18:42

Probable it was documentation link https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/ 🙂

Regards

#160071 Copied In reply to: newsletter submit button

Olga Barlow

Participant

April 13, 2017 at 18:41

Hello,

Banner appears on your shop page only (Pages > Shop page > view page). Of you want to show any banner on the product category page you should add it into the product category description.

Regards

#160070 Copied In reply to: Template Update

Olga Barlow

Participant

April 13, 2017 at 18:38

Take my apologies. In any case, I need FTP access to help to rename the tab but you did not provide it.

Regards

#160069 Copied In reply to: Change the word 'description'

Olga Barlow

Participant

April 13, 2017 at 18:33

You are welcome!

Regards

#160066 Copied In reply to: Weird things going on with the menu!

Olga Barlow

Participant

April 13, 2017 at 18:32

Hello,

@makyol Yes, we plan to update theme on the next week.

@kumapanda As a rule, it takes no less than the month when WC release a stable version after major update. The same situation was after 2.0 update, unfortunately.

Regards

#160065 Copied In reply to: About Woocommerce 3.02

Olga Barlow

Participant

April 13, 2017 at 18:30

Hello,

Does it conflicts with your plugin? Have you removed API keys from the Theme Options > General > FB login?

Regards

#160064 Copied In reply to: Social login

Olga Barlow

Participant

April 13, 2017 at 18:28

Hello,

Yes, because WC snippet can’t be added without child theme. If you don’t want to provide me FTP access then just edit functions.php of the child theme and remove the misprint.

Regards

#160063 Copied In reply to: Change the word 'description'

Olga Barlow

Participant

April 13, 2017 at 18:26

Hello,

We’ll fix WooCommerce out of date files in next theme update.
To update PHP version contact with your hosting provider.

Regards

#160062 Copied In reply to: Out dated woocommerce files

Olga Barlow

Participant

April 13, 2017 at 18:25

Hello,

Seems you did not understand my previous answer. You should go to Appearance > Themes > install and activate WooCommerce official theme – Storefront. Do you have the problem with shipping methods when default WC theme is enabled?

Regards

#160061 Copied In reply to: Problem: checkout form-billing

Olga Barlow

Participant

April 13, 2017 at 18:22

Hello,

I have checked your site and see that cart does not work ok even with default theme http://prntscr.com/ew259g and we can’t remove the product from the cart on the cart page. Seems one of your additional plugins makes the problem. Please, disable all the plugins that did not come with our theme and check. Enable them one by one to find out which one causes issue.

Regards

#160060 Copied In reply to: Checkout not working

Olga Barlow

Participant

April 13, 2017 at 17:54

You are welcome!

#160057 Copied In reply to: Slider arrow doesn't work

Olga Barlow

Participant

April 13, 2017 at 17:53

Hello,

We tried to enable WP debug to understand why we could have problem with login but it does not show any error. Still with no luck. We use the credentials that you provided and it just refreshes the page. I have even tried to register an account using my private email and can’t log in using that. I don’t know, maybe you have some limits for the users from other countries? Even if I don’t fill the pass and press enter I don’t see default error message that should appear.

Regards

#160056 Copied In reply to: YITH Product ADD-ONS

Olga Barlow

Participant

April 13, 2017 at 17:00

Hello,

If you want to change the title of the product on the shop page copy xstore/woocommerce/content-product.php file into child theme, edit and change <p class="product-title"> to <h4 class="product-title">
If you want to change top cart widget copy etheme_top_cart function (xstore/framework/woo.php) into child theme functions.php and edit it according to your needs.

Regards

#160050 Copied In reply to: (Accessibility) How to modify the product titles and cart badge
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Viewing 26,760 results - 26,731 through 26,760 (of 30,391 total)

Viewing 30 posts - 26,731 through 26,760 (of 30,391 total)

← 1 2 3 … 891 892 893 … 1,012 1,013 1,014 →

Forum Replies Created

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