Forum Replies Created

Viewing 30 posts - 26,041 through 26,070 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 26, 2017 at 08:54

    Hello,

    I can’t check your site because maintenance mode is enabled. Please, provide me temporary admin panel access to check your site and settings, I’ll try to help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 26, 2017 at 08:51

    Hello,

    If you want to change the position of the tags you can do this by changing xstore/single.php file http://prntscr.com/fo7rrg and place the tags code below the byline. Зlease, do all the changes in child theme.

    To hide tags at all use Custom CSS (Theme Options > Styling > Custom CSS)
    .single-tags {display: none;}.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 24, 2017 at 18:49

    Hello,

    Please, provide us admin panel and FTP access to check and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 20:15

    Hello,

    To install versions in one click you need to install base demo content first (products/posts/projects). If you don’t want to do this you can install versions manually using xml files import https://www.8theme.com/documentation/xstore/theme-installation/demo-content/ Also you need to import options (copy code from options.json and import in Theme options > Import > Options) and slider (Revolution Slider > Import).

    XML files you can find here https://www.8theme.com/download-plugins/
    Also there you can find all the necessary plugins for the manual installation if auto installation does not work for you, as a rule, it’s related to the server settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 19:55

    Hello,

    It’s because you set Main color to white in Theme Options > Styling, that’s why all the elements that use active color are white. Try to change the color to the necessary color in Theme Options.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 19:47

    Hello,

    Do these symbols are ok if you enable default WP theme? Provide me screenshot what symbols look bad for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 19:43

    Hello,
    I can’t connect to your server
    Response: 530 Login incorrect.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 19:41

    Hello,

    1) Yes, provide me temporary access to your Dashboard.
    2) There are options to enable/disabel footer/prefooter for the page. Make sure that CMB2 plugin is enabled and then you’ll find all the necessary settings under 8theme Layout Options.
    3) Add the following in custom CSS

    .single_add_to_cart_button {
        background-color: #af2929;
        border-color: #f52121;
        color: #2d1e1e;
    }

    4) We have just general option for all the headings, there is no separate option for H1, H2 etc. It’s possible to change them only by custom CSS
    5) .top-bar.topbar-color-white .my-account-link ul > li > a { color: #9b9b9b !important;}
    6) I can’t check because maintenance mode is enabled. When you provide me Dashboard access I’ll check and give you the solution.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 19:31

    Hello,

    Truly saying we did not test our theme and included plugins with plugins that you are looking for, so I can recommend anything.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 14:18

    Hello,

    Check the email.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 14:14

    Hello,

    If you add menu item with link and click it’s normal that you are redirected to page instead of opening the submenus. If you want to open submenus you need to click the arrow.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 13:24

    Hello,

    It’s possible only by some changes in Redux plugin files, so keep file in safe during plugin update
    1) Create fonts folder in child theme and place your font files.
    2) After that in child theme style.css add the following
    @font-face {
    font-family: ‘MyWebFont’;
    src: url(‘fonts/font-file-name.eot’);
    src: url(‘fonts/font-file-name.eot?#iefix’) format(’embedded-opentype’),
    url(‘fonts/font-file-name.woff2’) format(‘woff2’),
    url(‘fonts/font-file-name.woff’) format(‘woff’),
    url(‘fonts/font-file-name.ttf’) format(‘truetype’),
    }

    Where ‘MyWebFont’ is the font name. Again you can name it as you wish.
    ‘WebFont.eot’, ‘WebFont.ttf’, etc are the font file names (the fonts you added at the custom-fonts folder).

    3) plugins/redux-framework/ReduxCore/inc/fields/typography/field_typography.php
    find line and add https://gyazo.com/ecacca7972d8f8fee98ef4b0327f04b5

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 12:36

    Hello,

    Nope, I see the same second photo even if I scroll down and then choose the second photo to show like featured http://prntscr.com/fmdvqs
    Can’t understand the problem. Can you send me the screenshot and highlight the problem on the screenshot?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 12:10

    Hello,

    1) Ajax search drop-down is for desktop version only by default but if you want to show it also for the mobile let me know and I’ll send you Custom CSS.

    2) Yes, but Massive Addons plugin has some warnings and plugin authors have not released updated version jet.
    3) https://www.8theme.com/demo/xstore/update-history/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 21, 2017 at 12:03

    Hello,

    I found that https://exteriorcoatings.com/order-faq/ page does not work because of WP Real Media Library plugin, it makes problem even with the default theme. Homepage works ok when I cleared the cache.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 15:41

    Hello,

    If you want to make changes in header you need to copy header structure from xstore/header/folder (depending on header type that you use) into child theme folder and change the logo function to what you need.
    Fixed header will be changed automatically. But if you face problems with fixed header let me know your FTP details.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 14:56

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 14:56

    Hello,

    I need FTP access to your site:
    FTP host, FTP username and FTP pass.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 14:29

    Hello,

    I have checked the site and don’t see the problem with Quick View on the category page http://prntscr.com/flktd0 Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 14:20

    Hello,

    I don’t see problem with the product that you provided http://prntscr.com/flkp0u
    Please, send me the link to the product where I’ll be able to check the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 14:18

    Hello,

    Please, provide me temporary admin panel access. We’ll check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 14:02

    Hello,

    You can use either translation files and translate ‘add to cart’ to ‘read more’. Or Use WooCommerce snippet https://docs.woocommerce.com/document/change-add-to-cart-button-text/
    Use child theme if you prefer the second way.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 13:59

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 13:57

    Hello,

    I’m sorry we are ready to give you the refund because we don’t have ready solutions how to speed up your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 09:44

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 19, 2017 at 09:12

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2017 at 11:12

    Hello,

    1) Watch our video tutorial about mega menu https://www.8theme.com/documentation/xstore/video-tutotials/03-how-to-create-a-mega-menu/
    2) Go to Theme Options > Header Settings > Top bar background.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2017 at 11:10

    Hello,

    We are glad that you sorted out. Have a nice weekend too!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2017 at 11:09

    Hello,

    XStore theme includes Massive Addons plugin and it has option to add modal popup or button with lightbox http://prntscr.com/fktucl

    Check the demos
    http://massive.mpcthemes.net/modal-box/
    http://massive.mpcthemes.net/lightbox/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2017 at 10:39

    Hello,

    It’s strange. Provide me, please, FTP access. We’ll try to help you.

    Regards

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    Viewing 26,070 results - 26,041 through 26,070 (of 30,391 total)
Viewing 30 posts - 26,041 through 26,070 (of 30,391 total)
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