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Cannot Save 8Theme Options – I cannot make any changes to my site – Please Help

This topic has 4 replies, 2 voices, and was last updated 6 years, 10 months ago ago by Olga Barlow

  • Avatar: MaxGallows
    MaxGallows
    Participant
    June 23, 2017 at 15:52

    For hours I have been unable to save any changes made within the 8Theme options – I get a “reload the page/try again” popup.

    I have reloaded the page a dozen times and tried to save a dozen times from 3 computers and 2ISP’s

    i cannot make any changes to my site – they will not save – Please Help

    #166303 Copied
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 24, 2017 at 18:49

    Hello,

    Please, provide us admin panel and FTP access to check and help you.

    Regards

    #166330 Copied
    Avatar: MaxGallows
    MaxGallows
    Participant
    June 24, 2017 at 20:11

    Olga:

    Please respond to these 2 tickets.

    This one you responded to and did not answer: https://www.8theme.com/topic/removechange-tag-section-on-single-post-page/

    And this one: https://www.8theme.com/topic/related-post-image-size-incorrect/

    #166332 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 26, 2017 at 08:54

    Hello,

    Please, provide us admin panel and FTP access to check and help you.

    Regards

    #166401 Copied
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